2020-06-05Onsite IT Support (Kildare and Wicklow Education and Training Board)
KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following:
— the supply of two onsite technical support technicians for KWETB;
— management and support of the onsite technical support technicians;
— monitoring and maintenance of all servers in further education buildings in KWETB;
— provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their …
View the procurement » Mentioned suppliers:GPS IT Services Ltd
2020-01-23Provision Of Nationwide Printer Maintenance (Coras Iompair Eireann (CIE Utility))
CIE and its subsidiary operating companies wish to procure the provision of nationwide printer maintenance for all of our network and local printers. This is to include maintenance and break/fix including replacement parts. currently there are 569 network printers and 275 local printers distributed throughout the group of companies in over 60 different locations, these printers are from a wide variety of different manufacturers.
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2019-12-23ICT Server and Desktop related Hardware Maintenance and Support Services (St James's Hospital)
Please see attached documents for details. St James's Hospital is tendering for the following services:
Maintenance and support of:
— VMS system servers and related peripheral equipment,
— VMS operating systems and related network software,
— servers,
— operating and back-office system software,
— server environment peripheral infrastructure,
— desktop equipment,
— desktop systems software,
— disaster recovery,
— engineers onsite.
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2019-11-06Pre-Qualification Questionnaire for the Provision of Maintenance and Repair of Wayfarer Machines (Bus Eireann/Irish Bus)
The contracting authority proposes awarding a contract for the provision of maintenance and repair of Wayfarer machines for 3 years period. The contracting authority reserves the right to extend this contract(s) for a further period/s of up to 12 months and a further 12 months as agreed by the contracting authority. The proposed contract is for maintenance and repair of 3 types of electronic ticketing machines (ETM’s), the ticket machines includes the TGX150, Wayfarer3, depot readers, and point of sales …
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2019-11-01Provision of IT Managed Services (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT Services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre and a review of Enable Ireland’s migration to the Cloud.
View the procurement » Mentioned suppliers:Evros Technology Group
2019-10-24Provision of IT Managed Services to Enable Ireland (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note:
Lot 1 also includes the upgrade of Enable Ireland’s data centre, a review of Enable Ireland’s migration to the cloud and the implementation of a SIEM and SOC service.
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2019-10-24Provision of Technical and Cloud Advisory, Systems Integration and Support Services (National Transport Authority)
The scope of this tender covers the provision of technical and cloud advisory, systems integration and support services across multiple business units and associated IT deployments within the authority. Details of the particular service requirements are set out in Section 3.3 of the request for tenders under the following headings:
— analysis requirements,
— planning and design requirements,
— implementation requirements,
— support and assistance requirements,
— key technical component requirements,
— …
View the procurement » Mentioned suppliers:Zarrdia Ltd
2019-07-03Provision of Managed Print Services to Coillte CGA (Coillte CGA)
Coillte invites responses to this Invitation to Tender (ITT) from economic operators (‘Tenderers’) for the provision of the services as described in Section 5. The title of this invitation to tender is, supply of managed print services to Coillte CGA
Coillte is using the open tender procedure to award contracts. This procedure entitles any interested party to submit a tender. The Contracting Authority reserves the right to make direct awards based on the assessment under the published award criteria. …
View the procurement » Mentioned suppliers:MJ Flood
2019-02-22Core IP Maintenance and Support (Trinity College Dublin, the University of Dublin)
Trinity College Dublin wishes to invite expressions of interest for the supply of a Network Maintenance Service.
Scope of Work:
Provide maintenance and support services for the Trinity College IP Networking equipment which comprise the core components of the college data network.
TCD’s expectation is that the maintenance and support of this equipment will be provided by a single vendor and that this vendor will form an alliance with TCD/IS Services for the duration of the contract.
The PQQ responses are …
View the procurement » Mentioned suppliers:IBM Ireland
2019-02-12Fibre Optic and Copper Cable Maintenance Support (Iarnrod Eireann-Irish Rail)
The Signaling Electrical and Telecoms Department (SET) of Iarnród Éireann (IÉ) wish to enter into a 4 year agreement with a specialist company [Single Contractor] to provide maintenance and installation support for the following services:
— Fibre Maintenance Team,
— Fibre Test Team,
— Fibre Cabling and Ducting Team,
— Copper Cable Maintenance Team,
— Copper Cable Test Team,
— Copper Cabling and Ducting Team.
All services shall be available on a 24 hour, 7 day week basis to assist with rectifying faults …
View the procurement » Mentioned suppliers:KN Network Services
2018-11-19Supply and Maintenance of a High-End Reprographic Solution with Customised Digital Workflow Solution (Representative Church Body Library)
The Representative Church Body Library (RCB Library) of the Church of Ireland invites tenders for a high-end reprographic solution with digital workflow solution for creating index, folder and file-naming conventions, to generate various manifestations of scanned records. The tender covers equipment, installation, software and the training in their use. This is not a tender for licensing this content. No such proposal/tender will be considered.
As the budget and value is significantly below the relevant …
View the procurement » Mentioned suppliers:Microbox GmbH
2018-09-06Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles:
— Database Administrator,
— Network and Security …
View the procurement » Mentioned suppliers:AspiraCon Ltd (T/A as Aspira)
2018-06-22Single Party Framework for the provision of Service Desk and Deskside Support Services (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a single supplier Framework agreement for the provision of a suite of SLA-governed IT Service Management Managed Services (to ITIL standard). Including “Service Management” projects across Ervia.
It is the intention to appoint a Single Service Provider to support the delivery of the following services:
1) End to End Service Management Services for ITIL processes.
2) Service Desk.
3) Onsite Deskside Support.
4) Non-Core Hours …
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2018-02-07LAN WAN Maintenance & Support for Cork County Council (Cork County Council)
Cork County Council invites interested parties to tender for the maintenance and support of the Contracting Authority’s LAN WAN systems and services at all current and future Contracting Authority sites.
The Contracting Authority’s headquarters is located in the County Hall, Cork. The Contracting Authority has a highly centralised type IT topology with the majority of the Contracting Authority’s application servers located at the County Hall. Contracting Authority sites located throughout County Cork …
View the procurement » Mentioned suppliers:Exigent Networks
2017-12-15Revenue Equipment Maintenance (Iarnrod Eireann-Irish Rail)
Iarnród Éireann requires the services of a third party to provide Revenue Equipment Maintenance Services. The contract principally involves the provision of preventative maintenance and response to breakdowns.
The scope of this contract covers the routine maintenance and ad-hoc repairs for damaged or vandalized equipment.
Additionally the contractor will be required to undertake the ticket stock management process including ensuring that all relevant machines are adequately supplied with tickets. IE will …
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2017-12-06Managed print service (EirGrid plc)
EirGrid wishes to appoint a company to provide advice, support, maintenance, repair and replacement services for all of our in-house printing requirements. This will predominantly include standard A4 and A3 printing in both mono (default setting) and colour using an array of print/imaging devices some of which are capable of duplex printing, scanning, photocopying, faxing, collating and stapling. This contract is intended to maximise efficiencies and cost savings in relation to our internal print …
View the procurement » Mentioned suppliers:Ergo
2017-11-06Provision of Revenue Equipment Maintenance Services to Irish Rail (Iarnrod Eireann-Irish Rail)
Iarnród Éireann uses a third party to provide Revenue Equipment Maintenance Services. The contract principally involves the provision of preventative maintenance and response to breakdowns. The current contract expires in May 2018.
The scope of this contract covers the routine maintenance and ad-hoc repairs for damaged or vandalized equipment for the following:
— Ticket Vending Machines x 340.
— Ticket Vending Machines Outdoor Enclosures x 140.
— Exit Validation Gates x 350.
— Local Device Controllers …
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2017-10-13Request for Tenders for the Provision of Maintenance and Support of Voice and Data Services (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service invites proposals from interested parties for the provision of a Voice and Data Network Maintenance and Support service.
The services to be provided include, but are not limited to, advice and assistance in the areas of:
— Maintenance and support of the current hardware and software (details included at Appendix A Section 3.1).
— Capacity to provide training in aspects of voice and data hardware & software, on- or off-site at the contracting authority's discretion
— …
View the procurement » Mentioned suppliers:Dimension Data Ireland Limited
2017-09-25IT Managed Support Services (EirGrid plc)
EirGrid Group is in the process of implementing the Integrated Single Electricity Market (I-SEM), the next iteration of the all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, EirGrid now needs a fully Managed IT Service Desk.
Services include but not limited to:
Service Desk;
Desktop, Mobility and Meeting Room Services;
24/ Support Service.
EirGrid intends to establish a single supplier framework for the provision of these …
View the procurement » Mentioned suppliers:Hewlett Packard
2017-08-18Electronic Logbook Recording System (ERS) Support Services for the Sea Fisheries Protection Authority (Sea Fisheries Protection Authority)
He Authority intends to establish a Contract with one service provider to supply Electronic Logbook Recording System (ERS) Support Services to Irish fishing vessels based in the ports primarily in the South East of Ireland.
The successful tenderer will be required to manage and maintain existing laptops and if necessary provide like for like replacement where applicable.
The successful Tenderer will be required to visit vessels which require support or upgrades to the ieCatch software when instructed to …
View the procurement » Mentioned suppliers:Cluain Daingean Ltd
2016-09-02IT Support Services (Marine Institute)
Currently a total of 280 users require IT Support services at the following locations
Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal),
Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co.
Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates two ocean going vessels which are
normally dock in Galway, however may also dock at Killybegs (Co. Donegal),
Cobh …
View the procurement » Mentioned suppliers:PFH
2016-08-13Single Party Framework Agreement for Cloud Transformation and Managed Service (Residential Tenancies Board)
The Residential Tenancies Board invites expressions of interest to be considered for participation in a competitive dialogue procedure for the award of a single party framework agreement. The framework relates to providers who have access to a minimum of 2 data centres located within the European Economic Area (EEA) and which are subject to the provisions of EU law in relation to data storage and transmission and where the data centres that have been certified to ISO 27001 or similar. The services under …
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