IT Support Services
Marine Institute
Currently a total of 280 users require IT Support services at the following locations
Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal),
Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co.
Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates two ocean going vessels which are
normally dock in Galway, however may also dock at Killybegs (Co. Donegal),
Cobh (Co. Cork), Cork, Howth (Co. Dublin), Dublin, Rossaveal (Co. Galway),
Foynes (Co. Limerick).
The Marine Institute would like to outsource the requirement for Desktop Support
and thus invite tenders for the supply of I.T. support services in the above
locations.
The time limit for receipt of tenders was 2016-10-07. The procurement was published on 2016-09-02.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- • PFH
- • Computer support services › Technical computer support services
- • Helpdesk and support services › Systems support services
- • Information systems or technology strategic review and planning services › Information technology services
- • Maintenance and repair of information technology equipment › Maintenance of information technology equipment
- • Software maintenance and repair services › Maintenance of information technology software
- • Software-related services › Software support services
Procurement history
| Date | Document |
|---|---|
| 2016-09-02 | Contract notice |
| 2017-04-04 | Contract award notice |
Contract notice (2016-09-02)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: ITT16-038
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Maintenance of information technology equipment 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Marine Institute
Postal address: Rinville, Oranmore
Postal town: Galway
Contact
Internet address: http://www.marine.ie 🌏
E-mail: tenders@marine.ie 📧
Phone: +353 91387200 📞
Fax: +353 91387201 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102753&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102753&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2016-09-02 📅
Submission deadline: 2016-10-07 📅
Publication date: 2016-09-07 📅
Identifiers
Notice number: 2016/S 172-309122
OJ-S issue: 172
Additional information
See attached Invitation to Tender.
Object
Scope of the procurement
Short description:
Estimated total value: 600 000 EUR 💰
Short description:
Estimated value excluding VAT: 600 000 EUR 💰
Duration: 36 months
Additional information: See attached Invitation to Tender.
Place of performance
Main site or place of performance: Marine Institute.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: See attached Invitation to tender.
Economic and financial standing: See attached Invitation to tender.
Minimum level(s) of standards: See attached Invitation to tender.
Technical and professional ability: See attached Invitation to tender.
Contract execution
Contract performance conditions: See attached Invitation to tender.
Procedure
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2016-10-07 📅
Tender opening time: 17:00
Place: The Marine Institute.
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Tenders Admin
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1141 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102753&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
Estimated timing for further notices: Every 3 Years.
Complementary information
Review body
Name: Marine Institute
Postal address: Rinville
Postal town: Oranmore
Country: Ireland 🇮🇪
Phone: +353 91387200 📞
E-mail: tenders@marine.ie 📧
Fax: +353 91387201 📠
Internet address: www.marine.ie 🌏
Information about review deadlines: As per EU Procurement directive.
Body responsible for mediation procedures
Name: Marine institute
Source: OJS 2016/S 172-309122 (2016-09-02)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: ITT16-038
Short description:
Currently a total of 280 users require IT Support services at the following locations
Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal),
Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co.
Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates two ocean going vessels which are
normally dock in Galway, however may also dock at Killybegs (Co. Donegal),
Cobh (Co. Cork), Cork, Howth (Co. Dublin), Dublin, Rossaveal (Co. Galway),
Foynes (Co. Limerick).
The Marine Institute would like to outsource the requirement for Desktop Support
and thus invite tenders for the supply of I.T. support services in the above
locations.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Maintenance of information technology equipment 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Marine Institute
Postal address: Rinville, Oranmore
Postal town: Galway
Contact
Internet address: http://www.marine.ie 🌏
E-mail: tenders@marine.ie 📧
Phone: +353 91387200 📞
Fax: +353 91387201 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102753&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102753&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2016-09-02 📅
Submission deadline: 2016-10-07 📅
Publication date: 2016-09-07 📅
Identifiers
Notice number: 2016/S 172-309122
OJ-S issue: 172
Additional information
See attached Invitation to Tender.
Object
Scope of the procurement
Short description:
Currently a total of 280 users require IT Support services at the following locations
Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal),
Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co.
Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates two ocean going vessels which are
normally dock in Galway, however may also dock at Killybegs (Co. Donegal),
Cobh (Co. Cork), Cork, Howth (Co. Dublin), Dublin, Rossaveal (Co. Galway),
Foynes (Co. Limerick).
The Marine Institute would like to outsource the requirement for Desktop Support
and thus invite tenders for the supply of I.T. support services in the above
locations.
Short description:
The Marine Institute wishes to invite Applicants to submit a tender under an Open
Procedure to provide IT Support services.
Oranmore, Co Galway (HQ),
Central Dublin
Newport (Co Mayo).
Further information is available in the attached Invitation to Tender document.
Duration: 36 months
Additional information: See attached Invitation to Tender.
Place of performance
Main site or place of performance: Marine Institute.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: See attached Invitation to tender.
Economic and financial standing: See attached Invitation to tender.
Minimum level(s) of standards: See attached Invitation to tender.
Technical and professional ability: See attached Invitation to tender.
Contract execution
Contract performance conditions: See attached Invitation to tender.
Procedure
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2016-10-07 📅
Tender opening time: 17:00
Place: The Marine Institute.
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Tenders Admin
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1141 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102753&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
Estimated timing for further notices: Every 3 Years.
Complementary information
Review body
Name: Marine Institute
Postal address: Rinville
Postal town: Oranmore
Country: Ireland 🇮🇪
Phone: +353 91387200 📞
E-mail: tenders@marine.ie 📧
Fax: +353 91387201 📠
Internet address: www.marine.ie 🌏
Information about review deadlines: As per EU Procurement directive.
Body responsible for mediation procedures
Name: Marine institute
Source: OJS 2016/S 172-309122 (2016-09-02)
Contract award notice (2017-04-04)
Object
Scope of the procurement
Short description:
Total value of the procurement: 540 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2017-04-04 📅
Publication date: 2017-04-06 📅
Identifiers
Notice number: 2017/S 068-128770
Refers to notice: 2016/S 172-309122
OJ-S issue: 68
Object
Scope of the procurement
Short description:
Procedure
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 35
Quality criterion (name): Delivery quality
Quality criterion (weighting): 15
Cost criterion: Cost
Cost weighting: 50
Award of contract
Date of contract conclusion: 2016-11-28 📅
Source: OJS 2017/S 068-128770 (2017-04-04)
Object
Scope of the procurement
Short description:
Currently a total of 280 users require IT Support services at the following locations Oranmore, Co. Galway (HQ), Central Dublin, Newport (Co. Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal), Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co. Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates 2 ocean going vessels which are normally dock in Galway, however may also dock at Killybegs (Co. Donegal), Cobh (Co. Cork), Cork, Howth (Co. Dublin), Dublin, Rossaveal (Co. Galway), Foynes (Co. Limerick).
The Marine Institute would like to outsource the requirement for Desktop Support and thus invite tenders for the supply of I.T. support services in the above locations.
Show more
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2017-04-04 📅
Publication date: 2017-04-06 📅
Identifiers
Notice number: 2017/S 068-128770
Refers to notice: 2016/S 172-309122
OJ-S issue: 68
Object
Scope of the procurement
Short description:
Currently a total of 280 users require IT Support services at the following locations Oranmore, Co. Galway (HQ), Central Dublin, Newport (Co. Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal), Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co. Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates 2 ocean going vessels which are normally dock in Galway, however may also dock at Killybegs (Co. Donegal), Cobh (Co. Cork), Cork, Howth (Co. Dublin), Dublin, Rossaveal (Co. Galway), Foynes (Co. Limerick).
The Marine Institute would like to outsource the requirement for Desktop Support and thus invite tenders for the supply of I.T. support services in the above locations.
The Marine Institute wishes to invite Applicants to submit a tender under an Open Procedure to provide IT Support services.
Currently a total of 280 users require IT Support services at the following locations Oranmore, Co. Galway (HQ), Central Dublin Newport (Co. Mayo).
Procedure
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 35
Quality criterion (name): Delivery quality
Quality criterion (weighting): 15
Cost criterion: Cost
Cost weighting: 50
Award of contract
Date of contract conclusion: 2016-11-28 📅
Source: OJS 2017/S 068-128770 (2017-04-04)
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