2023-03-08   Provision of Revenue Equipment Maintenance Services (Iarnrod Eireann-Irish Rail)
Iarnród Éireann uses a third party to provide Revenue Equipment Maintenance Services. The contract principally involves the provision of preventative maintenance and response to breakdowns. The current contract expires late 2023. The scope of this contract cover the routine maintenance and ad-hoc repairs for damaged or vandalized equipment View the procurement »

2023-01-16   IT and MIS Support Services to University College Dublin (University College Dublin ( UCD ))
Provision of provision of Information Technology (IT) and Management Information Systems (MIS) support services to support the UCD Estates Services community of users at Belfield, Dublin 4. The Service shall cover the management and support of IT devices (including desktop devices and peripherals) and server infrastructure as detailed below. View the procurement »
Mentioned suppliers: Percula Technology Services

2022-09-22   Single-Party Framework Agreement for the Provision of ICT System Administration and Second Level Supports (Institute of Public Administration)
The IPA requires the provision of ICT System Administration and Second Level Supports Services to be provided on a full end-to-end managed basis by the successful tenderer. In the main, the IPA uses Microsoft products, and the vendor should have extensive expertise in the Microsoft arena. Please see the PQQ document for further details on the current IPA ICT environment & future projects. View the procurement »
Mentioned suppliers: www.lantech.ie

2022-05-10   BACK OFFICE MANAGED SERVICE (Waterways Ireland)
The Contracting Authority invites expressions of interest in relation to a contract for BACK OFFICE MANAGED SERVICE (BOMS). Remote monitoring and support all Back Office Equipment. Please refer to attached PQQ tender document. View the procurement »

2022-03-30   For the supply of Hardware & Software Storage Management Service for the University of Limerick (Education Procurement Service (EPS))
The University of Limerick Information Technology Division (ITD), ) is responsible for the provision and support of computer systems, networking, and audio visual and media services in the University. ITD provides, manages, maintains, and operates a range of both networking and associated infra- structural services to a diverse community of academics, researchers, management staff, administrators, and students (under / postgraduate) throughout the entire establishment. The maintenance (hardware and … View the procurement »
Mentioned suppliers: Arkphire Ireland

2021-12-02   IT Network and Security Equipment and Support Services (EirGrid plc)
EirGrid has a requirement for the supply and delivery of IT Network and Security Equipment and Support Services to EirGrid Group's multiple sites based around the island of Ireland. Candidates are invited to submit a qualification application for inclusion on the tender list for one or more or all of the applicable Lots in accordance with this PQQ. EirGrid intends to establish a single supplier framework for each Lot. View the procurement »
Mentioned suppliers: Ecom Solutions Integrity360

2021-11-15   The Department of Transport invites tenders from companies interested in tendering for the provision of... (Department of Transport)
The Department of Transport invites tenders from companies interested in tendering for the provision of Infrastructure managed services to support and maintain the NVDF‟s current ICT Infrastructure and managed services. View the procurement »

2021-08-06   Datacentre, Hosting and Information Security Managed Services (Central Bank of Ireland)
The contract is for the provision of datacentre hosting, systems management, information security, steady-state and project services. View the procurement »

2021-06-21   Teagasc ICT Managed Service (Teagasc)
A single party framework for the supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service. See attached documentation for additional information. View the procurement »
Mentioned suppliers: IT Alliance Group

2021-05-28   Managed ICT Services for GRETB (Galway Roscommon Education and Training Board)
Managed ICT Services for GRETB. View the procurement »
Mentioned suppliers: eir evo Hibernia Services Ltd. t/a eir evo

2021-05-21   PIT1356D Network Infrastructure Support Service for University of Limerick — PQQ (Education Procurement Service (EPS))
The University of Limericks — Information Technology Division (ITD) is responsible for the provision and support of computer systems, networking, and audio visual and media services in the University. The maintenance (hardware and software), installation, support, management and development of the University’s networking and data communication services is outsourced to a Managed Service Provider. View the procurement »
Mentioned suppliers: CommNet Ltd

2021-04-09   Provision of IT Maintenance Services (Managed Services) (Abbey Theatre Amharclann na Mainistreach)
This is a contract for the provision of IT support and maintenance services. The contract is for a period of 24 months with an option to extend by 2 periods of 12 months each. Please refer to the enclosed documentation for detailed information. View the procurement »

2021-03-04   Online Grants Management System (Sport Ireland)
Sport Ireland wishes to procure an online grant management system. Sport Ireland allocates over 40 million euro annually in grants to funded organisations. View the procurement »
Mentioned suppliers: Smartsimple Software Ireland Ltd

2021-02-15   Managed IT Service Desk and Associated Services Framework RFT 2021 (Cork County Council)
A Managed IT Service Desk and associated services framework to support the contracting authority's day to day operations. The contracting authority is seeking an innovative service partner who can provide a process driven, proactive, managed service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide an IT Service Desk, On-site deskside support, subject matter … View the procurement »

2020-12-23   Provision of Hardware and Supporting Services to Deploy Datacentre Upgrades for an Garda Síochána (An Garda Síochána)
Provision of hardware and supporting services to deploy datacentre upgrades for an Garda Síochána. View the procurement »
Mentioned suppliers: PFH Technology Group

2020-12-09   Supply of IT Managed Services (Financial Services and Pensions Ombudsman)
The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change. View the procurement »
Mentioned suppliers: PFH Technology Group

2020-09-04   Next Generation Ticketing (National Transport Authority)
The authority intends to procure a nationwide multi-modal Account Based Ticketing (ABT) system supporting both public and private operated transport services, with the eventual aim of enabling the provision of Mobility as a Service 'MaaS' type offerings. The solution is expected to include the delivery of a fully functioning and fit for purpose ABT back office system including all necessary equipment, hosting, software, services and supporting systems. The solution is also expected to include the supply, … View the procurement »

2020-07-20   ICT Maintenance and Managed Services Provider to Limerick and Clare Education and Training Board (Limerick and Clare Education and Training Board)
Provision of ICT maintenance and managed services to Limerick and Clare Education and Training Board for an initial period of 4 years with three extensions of up to 12 months. Please see tender documents for further details. View the procurement »
Mentioned suppliers: Formula Networks Ltd

2020-06-05   Onsite IT Support (Kildare and Wicklow Education and Training Board)
KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following: — the supply of two onsite technical support technicians for KWETB; — management and support of the onsite technical support technicians; — monitoring and maintenance of all servers in further education buildings in KWETB; — provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their … View the procurement »
Mentioned suppliers: GPS IT Services Ltd

2020-02-17   Provision of Expert Information/Cyber Security Services (Enterprise Ireland)
Enterprise Ireland’s Business Process Improvement and IT department requires the services of a specialised provider of information/cyber security consultancy to provide expert advice and assistance with the organisations Information security programme. View the procurement »
Mentioned suppliers: ISAS

2020-01-14   IHW027F — Request for Tenders to Establish a Multi-supplier Framework Agreement for the Provision of Compute and... (The Department of Public Expenditure and Reform)
The Office of Government Procurement acting on behalf of The Minister for Public Expenditure and Reform invites responses from economic operators for the establishment of a multi-supplier framework agreement for the provision of compute and storage infrastructure. View the procurement »
Mentioned suppliers: ActionPoint Technology Arkphire Ireland Fujitsu (Ireland) Ltd Hewlett Packard Enterprise Ireland Hibernia Services Ltd t/a Evros Technology Group Hibernia Services Ltd. t/a Evros Technology Group Logicalis Technology Ltd M.J. Flood Technology Ltd Novosco Ltd. PFH Technology Group Plannet21 Communications Triangle Computer Services (Ireland) Ltd

2019-12-18   Provision of Support and Maintenance (Managed services) (Abbey Theatre Amharclann na Mainistreach)
Information technology is a vital part of the Abbey Theatre’s ability to deliver its business; therefore, the Abbey Theatre wishes to enter into a contract for the complete outsourcing of the IT function and infrastructure management on a managed services basis as detailed in the enclosed request for tender (RFT) document. View the procurement »

2019-11-06   Pre-Qualification Questionnaire for the Provision of Maintenance and Repair of Wayfarer Machines (Bus Eireann/Irish Bus)
The contracting authority proposes awarding a contract for the provision of maintenance and repair of Wayfarer machines for 3 years period. The contracting authority reserves the right to extend this contract(s) for a further period/s of up to 12 months and a further 12 months as agreed by the contracting authority. The proposed contract is for maintenance and repair of 3 types of electronic ticketing machines (ETM’s), the ticket machines includes the TGX150, Wayfarer3, depot readers, and point of sales … View the procurement »

2019-10-24   Provision of Technical and Cloud Advisory, Systems Integration and Support Services (National Transport Authority)
The scope of this tender covers the provision of technical and cloud advisory, systems integration and support services across multiple business units and associated IT deployments within the authority. Details of the particular service requirements are set out in Section 3.3 of the request for tenders under the following headings: — analysis requirements, — planning and design requirements, — implementation requirements, — support and assistance requirements, — key technical component requirements, — … View the procurement »
Mentioned suppliers: Zarrdia Ltd

2019-09-16   IPT Maintenance and Support for Cork County Council (Cork County Council)
Cork County Council invites interested parties to tender for the maintenance and support of the Council’s IPT systems and associated services at all current and future Council sites. View the procurement »
Mentioned suppliers: Plannet21 Communications Ltd

2018-09-06   Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles: — Database Administrator, — Network and Security … View the procurement »
Mentioned suppliers: AspiraCon Ltd (T/A as Aspira)

2018-05-29   Request for Tenders (RFT) for the supply and installation of Information Communications Technology (ICT) Equipment... (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for the supply and installation of Information Communication Technology (ICT) Equipment Room Infrastructure. Please see the RFT attached to this notice for further information. View the procurement »
Mentioned suppliers: Total Power Solutions Ltd

2017-09-25   IT Managed Support Services (EirGrid plc)
EirGrid Group is in the process of implementing the Integrated Single Electricity Market (I-SEM), the next iteration of the all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, EirGrid now needs a fully Managed IT Service Desk. Services include but not limited to: Service Desk; Desktop, Mobility and Meeting Room Services; 24/ Support Service. EirGrid intends to establish a single supplier framework for the provision of these … View the procurement »
Mentioned suppliers: Hewlett Packard

2017-08-18   Electronic Logbook Recording System (ERS) Support Services for the Sea Fisheries Protection Authority (Sea Fisheries Protection Authority)
He Authority intends to establish a Contract with one service provider to supply Electronic Logbook Recording System (ERS) Support Services to Irish fishing vessels based in the ports primarily in the South East of Ireland. The successful tenderer will be required to manage and maintain existing laptops and if necessary provide like for like replacement where applicable. The successful Tenderer will be required to visit vessels which require support or upgrades to the ieCatch software when instructed to … View the procurement »
Mentioned suppliers: Cluain Daingean Ltd

2017-08-10   GRETB ICT Managed Services (Galway Roscommon Education & Training Board)
Please see attached Pre-Qualification Questionnaire Response Document to establish a Single Supplier Framework Agreement for the Provision of ICT Managed Services for Galway and Roscommon Education and Training Board. View the procurement »
Mentioned suppliers: Capita Managed IT Solutions

2017-03-21   Customer Relationship Management (CRM) and Scanning Development and Support Services (Department of Transport, Tourism & Sport)
The Department invites expressions of interest from companies interested in tendering for the provision of an integrated scanning and CRM Solution to enhance the management of customer relationships, reduce manual handling and replace key functionality of an existing application. View the procurement »

2016-09-02   IT Support Services (Marine Institute)
Currently a total of 280 users require IT Support services at the following locations Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo). Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal), Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co. Galway), Clogher Head (Co. Louth) require support. In addition, the Marine Institute operates two ocean going vessels which are normally dock in Galway, however may also dock at Killybegs (Co. Donegal), Cobh … View the procurement »
Mentioned suppliers: PFH

2016-09-02   RFT — Single-Party Framework Agreement for the Design, Development, Implementation and Support of an Integrated... (City of Dublin Education and Training Board)
City of Dublin Education and Training Board invites tenders for the provision of services related to the design, development, implementation and support of an Integrated Grants Processing System. The maximum cumulative value of all call-off contracts under the framework will be approximately 3 500 000 EUR (ex. VAT) over the lifetime of the framework. This competition replaces a previous competition which has now been cancelled — RFT ID 105173 published on 12.5.2016 on eTenders and the OJEU (2016/S92-164179). View the procurement »
Mentioned suppliers: Etain Limited

2016-05-11   Establishment of a Single-Party Framework Agreement for the Design, Development, Implementation and Support of an... (City of Dublin Education and Training Board)
This public procurement competition relates to the provision of services related to the design, development, implementation and support of an Integrated Grants Processing System. It is expected that the significant components to this engagement will be: The design, development and implementation of an Integrated Grants Processing System; The ongoing support and maintenance of the Integrated Grants Processing System; Future development of the system based on legislative, policy or budgetary changes. It is … View the procurement »

2016-02-26   On site support ICT Services (Cork Education and Training Board)
Provision of on site ICT support services for Cork Education and Training Board at various administrative and educational centres throughout the County of Cork in Ireland. View the procurement »

2016-01-26   I.T. Data Network Equipment and Support Services (EirGrid plc)
Tender for the supply and delivery of IT data network equipment, support services, lifecycle management and related consultancy services. View the procurement »
Mentioned suppliers: Ecom Solutions

2016-01-20   Data Centre Migration (Iarnrod Eireann-Irish Rail)
CIE seeks to engage a single IT Managed Service Provider for the delivery of a suite of SLA-governed Data Hosting and IT Managed Services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard). For business operational reasons the data centre locations for CIE principal processing and disaster recovery sites should be accessible within 2 hours from Dublin. A detailed scope of services is set out in the attached PQQ document. The Service Provider may use … View the procurement »
Mentioned suppliers: Vodafone Ireland Ltd

2015-11-16   On board Passenger Wi-Fi Support and Maintenance (Iarnrod Eireann-Irish Rail)
Iarnród Éireann (IÉ) are advertising a tender process for a 3 year contract (with an option to extend for an additional year) for the provision of maintenance and technical support of its free to access passenger Wi-Fi service. The Wi-Fi service is currently provided by means of Icomera X 6 and X 4 internet gateways installed on board the rolling stock. View the procurement »

2015-07-14   RFT to Establish a Multi Supplier Framework Agreement for the supply of Storage Area Networks (SAN), Network... (The Office of Government Procurement)
The Office of Government Procurement acting through The Department of Public Expenditure and Reform invites responses from economic operators for the establishment of a Multi Supplier framework Agreement for the provision of and support of Storage Area Networks (SAN) Network Attached Storage (NAS) Servers, Converged Infrastructure and Associated Services in 8 Lots as follows: Lot 1: Tier 1 Storage Area Network (SAN) (Enterprise / Carrier Grade SAN),Associated Equipment and Services. Lot 2: Tier 2 Storage … View the procurement »
Mentioned suppliers: Action Point Technology Arkphire Ireland Ltd Arkphire Ltd. BT Communications Ireland Ltd Bt Ireland Capita Business Support Services Ireland Limited Capita Business Support Services Ireland Ltd Capita Managed IT Solutions CDW Ltd Computer Systems Group Limited (Comsys) Computer Systems Group Ltd (Comsys) Comsys Ltd Datapac Datapac Ltd Dell (Ireland) Dell Ireland Dell Products Evros Evros Technology Group Fujitsu (Ireland) Limited Fujitsu (Ireland) Ltd Fujitsu Ireland Ltd Hewlett Packard Hewlett-Packard Enterprise Ireland Ltd Hibernia Evros Technology Group HiberniaEvros Technology Group Hitachi Data Systems Kelway Limited Kelway Ltd Logicalias Technology Ltd Logicalis Technology Limited Logicalis Technology Ltd M.J. Flood Technology Limited M.J. Flood Technology Ltd M.J. Flood Technology Ltd. MJ Flood Technology Ltd MJ Flood Technology Ltd. Novosco Novosco Ltd Novosco Ltd. Pfh Technology PFH Technology Group PlanNet 21 Communications Ltd Plannet21 PlanNet21 Communications Limited Plannet21 Communications Ltd Triangle Computer Services Triangle Computer Services (Ireland) Ltd

2015-06-01   The contract is for the provision of an overarching ICT managed support service for all Waterways Ireland sites (Waterways Ireland)
The contract will consist of a number of elements: — remote monitoring of all Back Office Equipment (including but not limited to: servers, switches, UPS and virtual environment), — support, management and maintenance of all back office equipment/software (including but not limited to: servers, operating systems, middleware, switches, UPS, virtual environment), — support, and maintenance of specialist peripherals (including but not limited to: A0 printers/scanners, CCTV), — support, management and … View the procurement »
Mentioned suppliers: Ergo

2015-01-19   Infrastructure Managed Service (Department of Transport, Tourism and Sport)
The Department invites expressions of interest from companies interested in tendering for the provision of Infrastructure managed services to support and maintain the NVDF's current ICT Infrastructure and managed services (the 'Services'). It is proposed to create a single provider framework agreement to cover these and related services (the 'Framework Agreement'). The Department requires the Services to be provided on a 24 x 7 x 365 basis. View the procurement »

2014-09-26   Request for tenders for the provision of maintenance, support and installation services of video conferencing, video... (Courts Service)
Provision of maintenance, support and installation services of video conferencing, video link and video display equipment systems. View the procurement »
Mentioned suppliers: Fitting Image Ltd

2014-09-05   Central, Disaster Recovery and Remote Site Firewalls (Houses of the Oireachtas Service)
Central, Disaster Recovery and Remote Site Firewalls. View the procurement »
Mentioned suppliers: Integrity Soultions

2013-11-22   011-03-288 - Framework Agreement - ICT Managed Services (Commission for Energy Regulation)
The Commission for Energy Regulation (the ‘CER') is the independent body responsible for overseeing the liberalisation of Ireland's energy sector. Following a recent review of the Commission's ICT Strategy it has been decided to seek an ICT Managed Services partner to support and maintain its current ICT systems and services and provide a disaster recovery service, as well as to work with CER to advise on and implement potential future changes required to meet any changing business requirements or … View the procurement »
Mentioned suppliers: Trilogy Technologies Limited

2013-11-05   2013/04 — Provision of IT support and maintenance services (Abbey Theatre Amharclann na Mainistreach)
Information technology is a vital part of the Abbey Theatre's ability to deliver its business; therefore, the Abbey Theatre wishes to enter into a contract for the complete outsourcing of the IT function and infrastructure management as detailed in the RFT documents. It is anticipated that this contract will commence on Thursday 1.5.2014. View the procurement »

2013-10-24   ENQEIR383 - IT Helpdesk and Support Services (EirGrid plc)
The objective of this Pre-Qualification Questionnaire (PQQ) process is to produce a short-list of suitably qualified companies who will be invited to tender for the provision of an IT Helpdesk and Support Services. This document provides a description of EirGrid's requirements for this contract as well as details of the products/services we wish to procure. It also provides information about the selection procedure. Candidates are invited to submit a qualification application for inclusion on the tender … View the procurement »

2013-10-16   Maintenance of existing hardware - Request for Tenders for the provision of maintenance of the existing IT hardware equipment (Department of Justice and Equality)
This public procurement competition relates to the provision of maintenance of existing IT hardware equipment. View the procurement »

2013-05-10   DCU-13101-S - Strategic Technology Partnership (Dublin City University (DCU))
Provision of Strategic Technology Partnership. View the procurement »

2013-03-07   Framework ICT - Supply, Delivery, and Support of Network Switches, Routers and VOIP related services (FAS - Foras Aiseanna Saothair,Training and Employment Authority)
FÁS is seeking to establish a multi-supplier framework (Maximum of five participants) for the above products/services. The Framework Agreement will be for a period of 4 years. All framework participants will be subject to performance measurement and continuous improvement reviews throughout the period of each Framework Agreement. View the procurement »

2012-06-29   RFP - Supply of Hardware & Software Maintenance Support for IBM System p Servers & AIX OS (Irish Bank Resolution Corporation Limited)
This tender is a request for proposal to provide Hardware and Software Maintenance Support for IBM “System p” server and AIX operating system to the Bank for the period July 2012 through to July 2013. NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=457492. The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission … View the procurement »