Onsite IT Support

Kildare and Wicklow Education and Training Board

KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following:
— the supply of two onsite technical support technicians for KWETB;
— management and support of the onsite technical support technicians;
— monitoring and maintenance of all servers in further education buildings in KWETB;
— provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their duties.
The ability to provide additional resources when required by KWETB.

Deadline

The time limit for receipt of tenders was 2020-07-07. The procurement was published on 2020-06-05.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• GPS IT Services Ltd

Who?

• Kildare and Wicklow Education and Training Board

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2020-06-05	Contract notice
2021-05-18	Contract award notice

Contract notice (2020-06-05)
Object
Scope of the procurement
Title: Technical computer support services
Reference number: 2020/06/08
Short description:

KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following: — the supply of two onsite technical support technicians for KWETB; — management and support of the onsite technical support technicians; — monitoring and maintenance of all servers in further education buildings in KWETB; — provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their duties. The ability to provide additional resources when required by KWETB.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Technical computer support services 📦
Additional CPV: Maintenance and repair of computer equipment 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Kildare and Wicklow Education and Training Board
Postal address: Level 5, Áras Chill Dara, Devoy Park, Co. Kildare
Postal town: Naas
Contact
Internet address: http://kwetb.ie 🌏
E-mail: procurement@kwetb.ie 📧
Phone: +353 45988000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168047&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168047&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2020-06-05 📅
Submission deadline: 2020-07-07 📅
Publication date: 2020-06-09 📅
Identifiers
Notice number: 2020/S 110-267333
OJ-S issue: 110
Additional information

Two officers of Kildare and Wicklow ETB. One member of the procurement team and one member of senior management.

Object
Scope of the procurement
Short description:

KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following:

— the supply of two onsite technical support technicians for KWETB;

— management and support of the onsite technical support technicians;

— monitoring and maintenance of all servers in further education buildings in KWETB;

— provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their duties.

The ability to provide additional resources when required by KWETB.

Estimated total value: 400 000 EUR 💰
Estimated value excluding VAT: 400 000 EUR 💰
Duration: 24 months
Description of renewals: Two renewals of 12 months each.
Place of performance
Main site or place of performance: Naas, Co. Kildare.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 16:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2020-07-07 📅
Tender opening time: 16:00
Place: KWETB Administrative offices, Aras Chill Dara, Devoy Park, Naas, Co. Kildare.
Additional information:

Two officers of Kildare and Wicklow ETB. One member of the procurement team and one member of senior management.

Contracting authority
Identity
National registration number: 3185909WH
Contact
Contact point: Pam Anderson
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/90565 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168047&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor, (East Wing) Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Information about review deadlines: Contained in tender documents.
Source: OJS 2020/S 110-267333 (2020-06-05)

Contract award notice (2021-05-18)
Object
Scope of the procurement
Short description:

KWETB wishes to establish a single supplier framework agreement for On-Site IT Support to KWETB schools and Centres to include the following: — the supply of two on-site technical support technicians for KWETB, — management and support of the on-site technical support technicians, — monitoring and maintenance of all servers in further education buildings in KWETB, — provision of all necessary insurance, equipment, transport and any other elements required for the Technicians to successfully carry out their duties. The ability to provide additional resources when required by KWETB.

Total value of the procurement: 400 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Level 5, Áras Chill Dara, Devoy Park
Postal code: Co. Kildare

Reference
Dates
Date dispatched: 2021-05-18 📅
Publication date: 2021-05-21 📅
Identifiers
Notice number: 2021/S 098-257983
Refers to notice: 2020/S 110-267333
OJ-S issue: 98

Object
Scope of the procurement
Short description:

KWETB wishes to establish a single supplier framework agreement for On-Site IT Support to KWETB schools and Centres to include the following:

— the supply of two on-site technical support technicians for KWETB,

— management and support of the on-site technical support technicians,

— monitoring and maintenance of all servers in further education buildings in KWETB,

— provision of all necessary insurance, equipment, transport and any other elements required for the Technicians to successfully carry out their duties.

— management and support of the on-site technical support technicians

Procedure
Award criteria
Quality criterion (name): Delivery of service
Quality criterion (weighting): 20 %
Quality criterion (name): Service level agreement
Quality criterion (weighting): 5 %
Quality criterion (name): Technical merit of team
Quality criterion (weighting): 10 %
Quality criterion (name): Reliability and continuity of supply
Price (weighting): 60 %

Award of contract
Date of contract conclusion: 2021-02-16 📅
Name: GPS IT Services Ltd
Postal address: 8 Priory Walk, Celbridge, Co. Kildare
Postal town: Celbridge
Country: Ireland 🇮🇪
Phone: +353 12542506 📞
E-mail: gary@gpsitservices.ie 📧
Total value of the procurement: 400 000 EUR 💰
Information about tenders
Number of tenders received: 4
Source: OJS 2021/S 098-257983 (2021-05-18)

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