Teagasc ICT Managed Service

Teagasc

A single party framework for the supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service.
See attached documentation for additional information.

Deadline

The time limit for receipt of tenders was 2021-08-16. The procurement was published on 2021-06-21.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• IT Alliance Group

Who?

• Teagasc

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2021-06-21	Contract notice
2022-01-17	Contract award notice

Contract notice (2021-06-21)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: C2475
Short description:

A single party framework for the supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service. See attached documentation for additional information.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: E-mail system 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Teagasc
Postal address: Headquarters
Postal code: Oak Park
Postal town: Carlow
Contact
Internet address: http://www.teagasc.ie 🌏
E-mail: enda.fitzpatrick@teagasc.ie 📧
Phone: +353 761111318 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191696&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191696&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-06-21 📅
Submission deadline: 2021-08-16 📅
Publication date: 2021-06-25 📅
Identifiers
Notice number: 2021/S 121-319858
Refers to notice: 2021/S 072-183526
OJ-S issue: 121

Object
Scope of the procurement
Short description:

See attached documentation for additional information.

Estimated total value: 4 000 000 EUR 💰
Short description:

A single party framework for the supply of ICT managed services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service.

Estimated value excluding VAT: 4 000 000 EUR 💰
Duration: 24 months
Description of renewals:

Description of renewals:

2 x 12-months further renewals subject to performance.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 14:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2021-08-16 📅
Tender opening time: 14:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Enda Fitzpatrick
Internet address: www.teagasc.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1215 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191696&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2021/S 121-319858 (2021-06-21)

Contract award notice (2022-01-17)
Object
Scope of the procurement
Short description:

A Single Party Framework for the Supply of ICT Managed Services - to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, and Back Office infrastructure management, operated under a single managed service. See attached Documentation for Additional Information.

Total value of the procurement: 4620341.29 EUR 💰
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2022-01-17 📅
Publication date: 2022-01-21 📅
Identifiers
Notice number: 2022/S 015-034952
Refers to notice: 2021/S 121-319858
OJ-S issue: 15

Object
Scope of the procurement
Short description:

See attached Documentation for Additional Information.

Procedure
Award criteria
Quality criterion (name): Technical Merit of Proposal
Quality criterion (weighting): 40
Quality criterion (name): Proposals for ongoing proactive service improvements
Quality criterion (weighting): 20
Quality criterion (name): Implementation/Transition plan
Quality criterion (weighting): 5
Price (weighting): 35

Award of contract
Date of contract conclusion: 2021-11-03 📅
Name: IT Alliance Group
National registration number: IE 8257743 E
Postal address: 12C Joyce Way, Park West Business Park
Postal town: Dublin
Postal code: Dublin 12
Country: Ireland 🇮🇪
Phone: +353 879804567 📞
E-mail: marie.mccarthy@italliancegroup.com 📧
Internet address: http://www.italliancegroup.com 🌏
Total value of the procurement: 4620341.29 EUR 💰
Information about tenders
Number of tenders received: 5
Source: OJS 2022/S 015-034952 (2022-01-17)

New procurements in related categories 🆕

IT services: consulting, software development, Internet and support (>20 new procurements)

Computer audit and testing services (4)
Computer back-up and catalogue conversion services (3)
Computer network services (7)
Computer support and consultancy services (10)
Computer-related services (10)
Data services (8)
Hardware consultancy services (4)
Internet services (6)
Software programming and consultancy services (>20)