The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change.
Deadline
The time limit for receipt of tenders was 2021-01-27.
The procurement was published on 2020-12-09.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Supply of IT Managed Services
Products/services: IT services: consulting, software development, Internet and support📦
Short description:
“The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to...”
Short description
The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change.
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Estimated value excluding VAT: EUR 500 000 💰
The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: The contract may be renewed for up to 2 additional periods of one year each.
Information about variants
Variants will be accepted ✅ Information about options
Options ✅
Description of options: Project based services are likely to be drawn down, but not guaranteed.
Legal, economic, financial and technical information Economic and financial standing
List and brief description of selection criteria: Contained in the procurement documents.
Conditions for participation
Contained in the procurement documents.
Technical and professional ability
List and brief description of selection criteria: Contained in the procurement documents.
Conditions related to the contract
Contract performance conditions:
“As set out in the procurement documents, including:
1) Relevant Insurances;
2) None of the excluding circumstances of Article 57 of EU Council Directive...”
Contract performance conditions
As set out in the procurement documents, including:
1) Relevant Insurances;
2) None of the excluding circumstances of Article 57 of EU Council Directive 2014/24/EU apply;
3) Audited accounts for past 3 years;
4) Statement of Turnover for past 3 years.
Show more Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-01-27
17:30 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 3
Conditions for opening of tenders: 2021-01-27
17:30 📅
Complementary information Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2020/S 243-602105 (2020-12-09)
Contract award notice (2021-03-23) Contracting authority Name and addresses
Postal address: Lincoln House
Postal code: Lincoln Place
Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 500 000 💰
Award criteria
Quality criterion (name): Service Delivery
Quality criterion (weighting): 45 %
Quality criterion (name): Staffing
Quality criterion (weighting): 15 %
Price (weighting): 40 %
Procedure Administrative information
Previous publication concerning this procedure: 2020/S 243-602105
Award of contract
1️⃣
Contract Number: 1
Title: Supply of IT Managed Services
Date of conclusion of the contract: 2021-03-22 📅
Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 7
Name and address of the contractor
Name: PFH Technology Group
Postal address: Eastgate Avenue, Eastgate, Little Island
Postal town: Cork
Country: Ireland 🇮🇪
E-mail: carolinedaly@pfh.ie📧
Region: Éire/Ireland🏙️
URL: https://www.pfh.ie/🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 500 000 💰
Complementary information Review body
Postal town: Dublin
Postal code: 7
Source: OJS 2021/S 060-152073 (2021-03-23)