Provision of Revenue Equipment Maintenance Services
Iarnrod Eireann-Irish Rail
Iarnród Éireann uses a third party to provide Revenue Equipment Maintenance Services. The contract principally involves the provision of preventative maintenance and response to breakdowns. The current contract expires late 2023.
The scope of this contract cover the routine maintenance and ad-hoc repairs for damaged or vandalized equipment
The time limit for receipt of tenders was 2023-04-11. The procurement was published on 2023-03-08.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Maintenance and repair of information technology equipment › Maintenance of information technology equipment
- • Maintenance and repair of information technology equipment › Repair of information technology equipment
- • Maintenance and repair of office machinery › Maintenance and repair of ticket-issuing machinery
- • Maintenance and repair of office machinery › Maintenance and repair of ticket-validation machinery
Procurement history
| Date | Document |
|---|---|
| 2023-03-08 | Contract notice |
| 2024-10-23 | Contract award notice |
Contract notice (2023-03-08)
Object
Scope of the procurement
Title: Maintenance and repair of ticket-issuing machinery
Reference number: 8230
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Maintenance and repair of ticket-issuing machinery 📦
Additional CPV: Repair and maintenance services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Iarnród Eireann-Irish Rail
Postal address: Connolly Station,
Postal code: Dublin
Postal town: Dublin
Contact
Internet address: http://www.irishrail.ie 🌏
E-mail: stephen.walsh2@irishrail.ie 📧
Phone: +353 17033721 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235137&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235137&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2023-03-08 📅
Submission deadline: 2023-04-11 📅
Publication date: 2023-03-13 📅
Identifiers
Notice number: 2023/S 051-151936
OJ-S issue: 51
Object
Scope of the procurement
Short description:
Estimated total value: 14 000 000 EUR 💰
Short description:
Estimated value excluding VAT: 14 000 000 EUR 💰
Duration: 36 months
Description of renewals: Contract is subject to extend by a further 2 x 1 year periods at IE's discretion
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Technical and professional ability:
Contract execution
Contract performance conditions:
Procedure
Legal basis: 32014L0025
Time of receipt of tenders: 00:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Contracting authority
Identity
National registration number: IE 4812851 O
Contact
Contact point: Stephen Walsh
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/433 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235137&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Central Office of the High Court
Postal address: Four Courts
Postal town: Dublin 7
Postal code: D07 N972
Country: Ireland 🇮🇪
Phone: +353 18886511 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: http://www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2023/S 051-151936 (2023-03-08)
Object
Scope of the procurement
Title: Maintenance and repair of ticket-issuing machinery
Reference number: 8230
Short description:
Iarnród Éireann uses a third party to provide Revenue Equipment Maintenance Services. The contract principally involves the provision of preventative maintenance and response to breakdowns. The current contract expires late 2023.
The scope of this contract cover the routine maintenance and ad-hoc repairs for damaged or vandalized equipment
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Maintenance and repair of ticket-issuing machinery 📦
Additional CPV: Repair and maintenance services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Iarnród Eireann-Irish Rail
Postal address: Connolly Station,
Postal code: Dublin
Postal town: Dublin
Contact
Internet address: http://www.irishrail.ie 🌏
E-mail: stephen.walsh2@irishrail.ie 📧
Phone: +353 17033721 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235137&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235137&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2023-03-08 📅
Submission deadline: 2023-04-11 📅
Publication date: 2023-03-13 📅
Identifiers
Notice number: 2023/S 051-151936
OJ-S issue: 51
Object
Scope of the procurement
Short description:
Iarnród Éireann uses a third party to provide Revenue Equipment Maintenance Services. The contract principally involves the provision of preventative maintenance and response to breakdowns. The current contract expires late 2023.
The scope of this contract cover the routine maintenance and ad-hoc repairs for damaged or vandalized equipment
Short description:
The scope of this contract cover the routine maintenance and ad-hoc repairs for damaged or vandalized equipment for the following:
• Ticket Vending Machines x 350
• Ticket Vending Machinces Outdoor Enclosures x 150
• Exit Validation Gates x 350
• Local Device Controllers for Exit Validation Gates x 60
• Pole Validators x 146
• Mag Lock Gates x 35
• Booking Office Machines x 50
• BOM Pin Entry Device x56
• Portable Ticket Devices x 150
• Portable Device Pin Entry Device x116
• PID x 1
• SCEM x 1
• Retail Sales Terminal x 1
• Hopper Counter x 5
• Rotary Gates x 14
The general scope of work includes regular, defined preventative maintenance regimes, response to Equipment Failures, holding ticket stocks, replenishment of ticket and smart card stocks on TVM’S, provision and installation of spare parts on all equipment types, Technical Support Helpdesk and Reporting. Output performance indicators, with the intention of delivering reliability and response time standards, these will be further described in Invitation to Tender documentation.
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Duration: 36 months
Description of renewals: Contract is subject to extend by a further 2 x 1 year periods at IE's discretion
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
For full details, please download a copy of the attached Pre-Qualification Questionnaire.
Economic and financial standing:
The economic and financial capacity of the entity must be established to the satisfaction of IE.
Applicants will be invited to complete a questionnaire (attached) which seeks company details; information on similar contracts undertaken with value, dates, locations and contact names for reference etc; applicants may be requested to provide supporting information such as balance sheets for the past three financial years.
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For full details, please download a copy of the attached Pre-Qualification Questionnaire.
The technical competence of the entity, its employees and processes must be established to the satisfaction of IE. Applicants will be invited to complete a questionnaire which seeks company details to establish the entity’s technical capacity.
For full details, please download a copy of the attached Pre-Qualification Questionnaire.
Contract performance conditions:
For full details, please download a copy of the attached Pre-Qualification Questionnaire.
Procedure
Legal basis: 32014L0025
Time of receipt of tenders: 00:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Contracting authority
Identity
National registration number: IE 4812851 O
Contact
Contact point: Stephen Walsh
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/433 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235137&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Central Office of the High Court
Postal address: Four Courts
Postal town: Dublin 7
Postal code: D07 N972
Country: Ireland 🇮🇪
Phone: +353 18886511 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: http://www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2023/S 051-151936 (2023-03-08)
Contract award notice (2024-10-23)
Object
Scope of the procurement
Title: Provision of Revenue Equipment Maintenance Services
Short description:
Type of contract: Services
Products/services: Maintenance and repair of ticket-issuing machinery 📦
Estimated value excluding VAT: 14 000 000 EUR 💰
Total value of the procurement (excluding VAT): 14 000 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
Description of the procurement:
Additional products/services:
Duration: 36 months
Duration
Start date: 2024-10-01 📅
Description
Maximum renewals: 2
Information about options
Options ✅
Description of options: Contract is subject to extend by a further 2 x 1 year periods at IE's discretion
Award criteria
Quality criterion (name): Price is not the only award criterion and all criteria are stated only in the procurement documents.
Title
Lot Identification Number:
Description
Country: Ireland 🇮🇪
Procedure
Type of procedure
Negotiated procedure with prior call for competition ✅
Legal basis: Directive 2014/25/EU
Award of contract
A contract/lot is awarded ✅
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2024-09-09 📅
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 14 000 000 EUR 💰
The tender was ranked
Rank in the list of winners: 1
Tender identifier:
Identifier of lot or group of lots:
Country of origin of the product or the service: Ireland 🇮🇪
Information about tenders
Name of the tendering party: Quaestor Analytics Ltd
Name and address of the contractor
Name: Quaestor Analytics Ltd
National registration number:
Postal address: Unit 1A Portside business centre
Postal code: D03TX86
Postal town: dUBLIN
Region: Dublin 🏙️
Country: Ireland 🇮🇪
URL: http://www.irishrail.ie 🌏
Contracting authority
Name and addresses
Name: Iarnród Éireann - Irish Rail
National registration number:
Postal address: Connolly STation
Dubllin 1
Postal code: D01V6V6
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
Contact point: Stephen Walsh
E-mail: stephen.walsh@irishrail.ie 📧
Phone: 0035317030000 📞
URL: http://www.irishrail.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/433 🌏
Type of the contracting authority
Body governed by public law
Main activity
Railway services
Complementary information
Body responsible for mediation procedures
Name: High Court
National registration number:
Postal address: Connolly STation
Dubllin 1
Postal code: Dublin 7
Postal town: Phoenix Street
Region: Dublin 🏙️
URL: http://www.irishrail.ie 🌏
Review body
Same as: Body responsible for mediation procedures
Source: OJS 2024/S 209-648901 (2024-10-23)
Object
Scope of the procurement
Title: Provision of Revenue Equipment Maintenance Services
Short description:
Iarnród Éireann uses a third party to provide Revenue Equipment Maintenance Services. The contract principally involves the provision of preventative maintenance and response to breakdowns. The current contract expires late 2023. The scope of this contract cover the routine maintenance and ad-hoc repairs for damaged or vandalized equipment
Show more
Products/services: Maintenance and repair of ticket-issuing machinery 📦
Estimated value excluding VAT: 14 000 000 EUR 💰
Total value of the procurement (excluding VAT): 14 000 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
8230
Description of the procurement:
Iarnród Éireann uses a third party to provide Revenue Equipment Maintenance Services. The contract principally involves the provision of preventative maintenance and response to breakdowns. The current contract expires late 2023. The scope of this contract cover the routine maintenance and ad-hoc repairs for damaged or vandalized equipment for the following: • Ticket Vending Machines x 350 • Ticket Vending Machinces Outdoor Enclosures x 150 • Exit Validation Gates x 350 • Local Device Controllers for Exit Validation Gates x 60 • Pole Validators x 146 • Mag Lock Gates x 35 • Booking Office Machines x 50 • BOM Pin Entry Device x56 • Portable Ticket Devices x 150 • Portable Device Pin Entry Device x116 • PID x 1 • SCEM x 1 • Retail Sales Terminal x 1 • Hopper Counter x 5 • Rotary Gates x 14 The general scope of work includes regular, defined preventative maintenance regimes, response to Equipment Failures, holding ticket stocks, replenishment of ticket and smart card stocks on TVM’S, provision and installation of spare parts on all equipment types, Technical Support Helpdesk and Reporting. Output performance indicators, with the intention of delivering reliability and response time standards, these will be further described in Invitation to Tender documentation.
Show more
Duration
Start date: 2024-10-01 📅
Description
Maximum renewals: 2
Information about options
Options ✅
Description of options: Contract is subject to extend by a further 2 x 1 year periods at IE's discretion
Award criteria
Quality criterion (name): Price is not the only award criterion and all criteria are stated only in the procurement documents.
Title
Lot Identification Number:
LOT-0000
Description
Country: Ireland 🇮🇪
Procedure
Type of procedure
Negotiated procedure with prior call for competition ✅
Legal basis: Directive 2014/25/EU
Award of contract
A contract/lot is awarded ✅
Lot Identification Number:
LOT-0000
Contract Number:
8230 - Provision of Revenue Equipment Maintenance Services
Date of conclusion of the contract: 2024-09-09 📅
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 14 000 000 EUR 💰
The tender was ranked
Rank in the list of winners: 1
Tender identifier:
Quaestor Analytics Ltd
Identifier of lot or group of lots:
LOT-0000
Country of origin of the product or the service: Ireland 🇮🇪
Information about tenders
Name of the tendering party: Quaestor Analytics Ltd
Name and address of the contractor
Name: Quaestor Analytics Ltd
National registration number:
80688
Postal address: Unit 1A Portside business centre
Postal code: D03TX86
Postal town: dUBLIN
Region: Dublin 🏙️
Country: Ireland 🇮🇪
URL: http://www.irishrail.ie 🌏
Contracting authority
Name and addresses
Name: Iarnród Éireann - Irish Rail
National registration number:
119571
Postal address: Connolly STation
Dubllin 1
Postal code: D01V6V6
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
Contact point: Stephen Walsh
E-mail: stephen.walsh@irishrail.ie 📧
Phone: 0035317030000 📞
URL: http://www.irishrail.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/433 🌏
Type of the contracting authority
Body governed by public law
Main activity
Railway services
Complementary information
Body responsible for mediation procedures
Name: High Court
National registration number:
00000000
Postal address: Connolly STation
Dubllin 1
Postal code: Dublin 7
Postal town: Phoenix Street
Region: Dublin 🏙️
URL: http://www.irishrail.ie 🌏
Review body
Same as: Body responsible for mediation procedures
Source: OJS 2024/S 209-648901 (2024-10-23)
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