Core IP Maintenance and Support
Trinity College Dublin, the University of Dublin
Trinity College Dublin wishes to invite expressions of interest for the supply of a Network Maintenance Service.
Scope of Work:
Provide maintenance and support services for the Trinity College IP Networking equipment which comprise the core components of the college data network.
TCD’s expectation is that the maintenance and support of this equipment will be provided by a single vendor and that this vendor will form an alliance with TCD/IS Services for the duration of the contract.
The PQQ responses are to be submitted via the etenders tenderbox only by the response deadline.
The time limit for receipt of tenders was 2019-03-22. The procurement was published on 2019-02-22.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Maintenance and repair of data network equipment › Maintenance of data network equipment
- • Maintenance and repair of data network equipment › Repair of data network equipment
- • Networks › Network equipment
Procurement history
| Date | Document |
|---|---|
| 2019-02-22 | Contract notice |
| 2020-03-16 | Contract award notice |
Contract notice (2019-02-22)
Object
Scope of the procurement
Title: Maintenance and repair of data network equipment
Reference number: TCD-19-20
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Maintenance and repair of data network equipment 📦
Additional CPV: Network equipment 📦
Place of performance
NUTS region: Dublin 🏙️
Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Trinity College Dublin, the University of Dublin
Postal address: College Green
Postal code: Co. Dublin
Postal town: Dublin 2
Contact
Internet address: http://www.tcd.ie 🌏
E-mail: aiden.oneill@tcd.ie 📧
Phone: +353 18968222 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=142740&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=142740&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2019-02-22 📅
Submission deadline: 2019-03-22 📅
Publication date: 2019-02-26 📅
Identifiers
Notice number: 2019/S 040-090863
OJ-S issue: 40
Object
Scope of the procurement
Short description:
Estimated total value: 600 000 EUR 💰
Short description:
Estimated value excluding VAT: 600 000 EUR 💰
Duration: 60 months
Place of performance
Main site or place of performance: Dublin 2.
Procedure
Legal basis: 32014L0024
Envisaged number of candidates: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: 2200007u
Contact
Contact point: Aiden O'Neill
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/336 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=142740&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: The High Court of Ireland
Postal address: Inns Quay, Dublin 7
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886511 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Source: OJS 2019/S 040-090863 (2019-02-22)
Object
Scope of the procurement
Title: Maintenance and repair of data network equipment
Reference number: TCD-19-20
Short description:
Trinity College Dublin wishes to invite expressions of interest for the supply of a Network Maintenance Service.
Scope of Work:
Provide maintenance and support services for the Trinity College IP Networking equipment which comprise the core components of the college data network.
TCD’s expectation is that the maintenance and support of this equipment will be provided by a single vendor and that this vendor will form an alliance with TCD/IS Services for the duration of the contract.
The PQQ responses are to be submitted via the etenders tenderbox only by the response deadline.
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Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Maintenance and repair of data network equipment 📦
Additional CPV: Network equipment 📦
Place of performance
NUTS region: Dublin 🏙️
Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Trinity College Dublin, the University of Dublin
Postal address: College Green
Postal code: Co. Dublin
Postal town: Dublin 2
Contact
Internet address: http://www.tcd.ie 🌏
E-mail: aiden.oneill@tcd.ie 📧
Phone: +353 18968222 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=142740&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=142740&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2019-02-22 📅
Submission deadline: 2019-03-22 📅
Publication date: 2019-02-26 📅
Identifiers
Notice number: 2019/S 040-090863
OJ-S issue: 40
Object
Scope of the procurement
Short description:
Trinity College Dublin wishes to invite expressions of interest for the supply of a Network Maintenance Service.
Scope of Work:
Provide maintenance and support services for the Trinity College IP Networking equipment which comprise the core components of the college data network.
TCD’s expectation is that the maintenance and support of this equipment will be provided by a single vendor and that this vendor will form an alliance with TCD/IS Services for the duration of the contract.
The PQQ responses are to be submitted via the etenders tenderbox only by the response deadline.
Short description:
The vendor will be expected to familiarise themselves with the network architecture and associated infrastructure in operation across TCD’s complex data network as well as TCD/IS Services operational process and procedures.
The vendor’s support services and appropriately qualified staff will work for and with TCD to ensure timely and high-quality resolution of support issues, will take ownership of support issues from initial logging through to resolution, will replace hardware and/or upgrade software/firmware as required and be flexible and adaptable to work within the college’s annual academic and business cycles.
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The maintenance and support partner will have proven experience providing maintenance and support services to other large scale organisations with networks of similar size and complexity as TCD’s and strive to ensure that at all times, value for money, maintaining business continuity, and working for the best interests of TCD are foremost.
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Additionally, TCD may periodically require technical assistance and/or expertise to work with the in-house IS Services networks team on project tasks or development involving the networking equipment covered under the contract. It is envisaged that the maintenance and support partner could provide professional services and appropriately skilled technical resources which could be drawn-down if required.
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Duration: 60 months
Place of performance
Main site or place of performance: Dublin 2.
Procedure
Legal basis: 32014L0024
Envisaged number of candidates: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: 2200007u
Contact
Contact point: Aiden O'Neill
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/336 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=142740&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: The High Court of Ireland
Postal address: Inns Quay, Dublin 7
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886511 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Source: OJS 2019/S 040-090863 (2019-02-22)
Contract award notice (2020-03-16)
Object
Scope of the procurement
Total value of the procurement: 280 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2020-03-16 📅
Publication date: 2020-03-19 📅
Identifiers
Notice number: 2020/S 056-133161
Refers to notice: 2019/S 040-090863
OJ-S issue: 56
Object
Scope of the procurement
Short description:
Place of performance
Main site or place of performance: Dublin 2
Procedure
Award criteria
Quality criterion (name): Service and Support Overview
Quality criterion (weighting): 50
Quality criterion (name): Fault priority/ escalation
Hardware replacement - response times
Quality criterion (weighting): 30
Quality criterion (name): Hardware replacement
Software updates/faults
Storage of and access to University Equipment and Confidential Data
Support Staff on-site
Quality criterion (weighting): 20
Quality criterion (name): Contract
Consultancy and review
Quality of available staff and relevance of qualifications – Technical
Quality criterion (weighting): 40
Quality criterion (name): Activation Plan
Quality criterion (weighting): 100
Quality criterion (name): OEM Certification Level/Partnership status
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 500
Award of contract
Date of contract conclusion: 2020-02-28 📅
Name: IBM Ireland
National registration number: 79721D
Postal address: IBM House, Shelbourne Road, Ballsbridge
Postal town: Dublin
Postal code: Dublin 4
Country: Ireland 🇮🇪
Phone: +353 868145390 📞
E-mail: adrian.underwood@ie.ibm.com 📧
Internet address: http://https://www.ibm.com/ie-en/ 🌏
Total value of the procurement: 280 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2020/S 056-133161 (2020-03-16)
Object
Scope of the procurement
Total value of the procurement: 280 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2020-03-16 📅
Publication date: 2020-03-19 📅
Identifiers
Notice number: 2020/S 056-133161
Refers to notice: 2019/S 040-090863
OJ-S issue: 56
Object
Scope of the procurement
Short description:
The vendor’s support services and appropriately qualified staff will work for and with TCD to ensure timely and high-quality resolution of support issues, will take ownership of support issues from initial logging through to resolution, will replace hardware and/or upgrade software/firmware as required, and be flexible and adaptable to work within the college’s annual academic and business cycles.
Show more
Main site or place of performance: Dublin 2
Procedure
Award criteria
Quality criterion (name): Service and Support Overview
Quality criterion (weighting): 50
Quality criterion (name): Fault priority/ escalation
Hardware replacement - response times
Quality criterion (weighting): 30
Quality criterion (name): Hardware replacement
Software updates/faults
Storage of and access to University Equipment and Confidential Data
Support Staff on-site
Quality criterion (weighting): 20
Quality criterion (name): Contract
Consultancy and review
Quality of available staff and relevance of qualifications – Technical
Quality criterion (weighting): 40
Quality criterion (name): Activation Plan
Quality criterion (weighting): 100
Quality criterion (name): OEM Certification Level/Partnership status
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 500
Award of contract
Date of contract conclusion: 2020-02-28 📅
Name: IBM Ireland
National registration number: 79721D
Postal address: IBM House, Shelbourne Road, Ballsbridge
Postal town: Dublin
Postal code: Dublin 4
Country: Ireland 🇮🇪
Phone: +353 868145390 📞
E-mail: adrian.underwood@ie.ibm.com 📧
Internet address: http://https://www.ibm.com/ie-en/ 🌏
Total value of the procurement: 280 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2020/S 056-133161 (2020-03-16)
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