Repair and Maintenance services for Data Processing (Computer) equipment

Department of Social Protection

The repair and maintenance (including ALL parts and labour) of the Department's data processing equipment and peripherals. The Department's PC, data network and voice infrastructure is covered by separate maintenance contracts.

Deadline

The time limit for receipt of tenders was 2017-04-19. The procurement was published on 2017-03-02.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2017-03-02 Contract notice
2017-07-04 Contract award notice
Contract notice (2017-03-02)
Object
Scope of the procurement
Title: Maintenance and repair of data network equipment
Short description:
The repair and maintenance (including ALL parts and labour) of the Department's data processing equipment and peripherals. The Department's PC, data network and voice infrastructure is covered by separate maintenance contracts.
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Maintenance and repair of data network equipment ๐Ÿ“ฆ
Additional CPV: Data-processing machines (hardware) ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Social Protection
Postal address: College Road
Postal code: Ie
Postal town: Sligo
Contact
Internet address: http://www.welfare.ie ๐ŸŒ
E-mail: tony.corcoran@welfare.ie ๐Ÿ“ง
Phone: +353 14164172 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109342&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109342&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2017-03-02 ๐Ÿ“…
Submission deadline: 2017-04-19 ๐Ÿ“…
Publication date: 2017-03-04 ๐Ÿ“…
Identifiers
Notice number: 2017/S 045-082615
OJ-S issue: 45

Object
Scope of the procurement
Estimated total value: 1 600 000 EUR ๐Ÿ’ฐ
Title of the lot: Maintenance & Repair of OpenVMS hardware, Maintenance & repair of Storage & controllers,
Lot number: 1
Short description:
Maintenance and Repair of OpenVMS hardware, Maintenance and repair of Storage/Storage controllers, Maintenance and repair of Blade Servers and enclosures.
Maintenance and repair of related peripherals (tape drives/printers), Provision of an on-site-engineer during normal business hours to Service/Maintain all equipment in Lot 1.
Duration: 36 months
Description of renewals: 2 by 1 year extensions.
Title of the lot: Maintenance and repair of other Servers. Provision of an on-site-engineer normal business hours
Lot number: 2
Short description:
Maintenance and repair of other Servers. Provision of an on-site-engineer normal business hours to Service/Maintain all equipment in Lot 2.
Description of renewals: 2 by 1 years extensions.

Procedure
Time of receipt of tenders: 12:30
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender opening date: 2017-04-19 ๐Ÿ“…
Tender opening time: 12:30

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Tony Corcoran
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109342&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices: 30-60 months depending on extensions.

Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2017/S 045-082615 (2017-03-02)
Contract award notice (2017-07-04)
Object
Scope of the procurement
Reference number: 686 & 685
Short description:
The repair and maintenance (including All parts and labour) of the Department's data processing equipment and peripherals. The Department's PC, data network and voice infrastructure is covered by separate maintenance contracts.
Total value of the procurement: 1 420 161 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice
Regulation: European Union

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2017-07-04 ๐Ÿ“…
Publication date: 2017-07-07 ๐Ÿ“…
Identifiers
Notice number: 2017/S 128-261701
Refers to notice: 2017/S 045-082615
OJ-S issue: 128
Additional information
Provision to extend both lots by 24 Months.

Object
Scope of the procurement
Title of the lot: Maintenance and Repair of OpenVMS hardware, Maintenance and repair of Storage and controllers
Short description:
Maintenance and Repair of OpenVMS hardware, Maintenance and repair of Storage/Storage controllers, Maintenance and repair of Blade Servers and enclosures, Maintenance and repair of related peripherals (tape drives/printers), Provision of an on-site-engineer during normal business hours to Service/Maintain all equipment in Lot 1.
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Description of options: Provision to extend contract by 24 Months.
Place of performance
Main site or place of performance: Dublin.

Procedure
Award criteria
Quality criterion (name): Availability of resources and technical expertise to meet the requirements being sought in this request for tender
Quality criterion (weighting): 25
Quality criterion (name): Arrangements with vendor companies and manufacturers for problem diagnosis/resolving hardware vs. software problems
Quality criterion (weighting): 10
Quality criterion (name): Comprehensiveness of the management and escalation processes proposed, contract engagement and capacity to meet call-out response times required
Quality criterion (weighting): 8
Quality criterion (name): Engineer supports/training
Quality criterion (weighting): 4
Price weighting: 53
Quality criterion (name): Availability of resources and technical expertise

Award of contract
Date of contract conclusion: 2017-06-30 ๐Ÿ“…

Complementary information
Review body
Phone: +353 18886000 ๐Ÿ“ž
Source: OJS 2017/S 128-261701 (2017-07-04)