Provision of IT Managed Services

Contract notice (2019-11-01)
Object
Scope of the procurement
Title: Information technology services
Reference number: EI01
Short description:
“Enable Ireland invites tenders from suitably qualified companies for the supply of IT Services. This tender is divided into two (2) lots: Lot 1: IT Managed...”    Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Information technology services 📦
Additional CPV: Information systems and servers 📦
Computer-related services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Enable Ireland Disability Services Ltd
Postal address: 32F Rosemount Park Drive, Ballycoolin Road, Rosemount Business Park
Postal town: Dublin
Contact
Internet address: http://www.enableireland.ie/ 🌏
E-mail: emeagher@enableireland.ie 📧
Phone: +353 12184109 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=156470&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=156470&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2019-11-01 📅
Submission deadline: 2019-12-06 📅
Publication date: 2019-11-06 📅
Identifiers
Notice number: 2019/S 214-525651
OJ-S issue: 214

Object
Scope of the procurement
Short description:
“Enable Ireland invites tenders from suitably qualified companies for the supply of IT Services. This tender is divided into two (2) lots:”

“Lot 1: IT Managed Services;”

Show more (2)

“Lot 2: On-Site Helpdesk Personnel.”

“Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre and a review of Enable Ireland’s migration to the Cloud.”

Estimated total value: 1 400 000 EUR 💰
Title of the lot: IT Managed Services
Lot number: 1
Short description:
“The services below are currently outsourced to an external service provider under a managed service contract. These services must be taken over ‘as is’ by...”    Show more

“— National Data Centre,”

Show more (15)

“— Office 365,”

“— intranet,”

“— software support,”

“— citrix,”

“— system administration,”

“— network support,”

“— security services,”

“— data backups,”

“— support and maintenance services,”

“— service management.”

“In addition, this lot also includes the upgrade of the Enable Ireland data centre and the projects and services listed below:”

“— data centre upgrade,”

“— hardware upgrade,”

“— backup system replacement,”

“— migration to cloud review.”

Estimated value excluding VAT: 900 000 EUR 💰
Duration: 60 months
Title of the lot: On-Site Helpdesk Personnel
Lot number: 2
Short description:
“Enable Ireland requires 2 Helpdesk support staff to be based in Enable Ireland Sandymount to provide first line Helpdesk support to all Enable Ireland...”    Show more
Estimated value excluding VAT: 500 000 EUR 💰
Place of performance
Main site or place of performance:
“IRELAND.”

“Dublin, IRELAND.”

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 3 months
Tender opening date: 2019-12-06 📅
Tender opening time: 17:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Ed Meagher
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1255 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=156470&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: Noreen Dempsey
Postal address: Enable Ireland Head Office, 32F Rosemount Business Park, Ballycoolin Road
Postal town: Dublin 11
Country: Ireland 🇮🇪
E-mail: ndempsey@enableireland.ie 📧
Source: OJS 2019/S 214-525651 (2019-11-01)