Help-desk Support and Hardware maintenance
Department of Health
The provision of help-desk support the users within the Department of Health and other agencies under it's ICT Shared Service agreements and support and maintenance of computer hardware and peripherals.
DeadlineThe time limit for receipt of tenders was 2017-06-28. The procurement was published on 2017-05-17.
Who? What?- • Computer support services › Technical computer support services
- • Helpdesk and support services › Helpdesk services
- • IT services: consulting, software development, Internet and support › Computer-related services
- • Maintenance and repair of computer peripherals › Maintenance of computer peripherals
- • Maintenance and repair of office machinery › Maintenance and repair of computer equipment
- • Repair and maintenance services of personal computers › Support services of personal computers
Procurement history
| Date | Document |
|---|---|
| 2017-05-17 | Contract notice |
Contract notice (2017-05-17)
Object
Scope of the procurement
Title: Helpdesk and support services
Short description:
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Helpdesk and support services 📦
Additional CPV: Maintenance and repair of computer equipment 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Health
Postal address: Hawkins House, Hawkins Street
Postal code: 2
Postal town: Dublin
Contact
Internet address: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121 🌏
E-mail: elaine_tallon@health.gov.ie 📧
Phone: +353 6353014 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=112638&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=112638&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2017-05-17 📅
Submission deadline: 2017-06-28 📅
Publication date: 2017-05-19 📅
Identifiers
Notice number: 2017/S 096-189155
OJ-S issue: 96
Object
Scope of the procurement
Estimated total value: 550 000 EUR 💰
Estimated value excluding VAT: 550 000 EUR 💰
Duration: 36 months
Place of performance
Main site or place of performance: Dublin 2.
Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2017-06-28 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Elaine Tallon
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=112638&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Department of Health
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2017/S 096-189155 (2017-05-17)
Object
Scope of the procurement
Title: Helpdesk and support services
Short description:
The provision of help-desk support the users within the Department of Health and other agencies under it's ICT Shared Service agreements and support and maintenance of computer hardware and peripherals.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Helpdesk and support services 📦
Additional CPV: Maintenance and repair of computer equipment 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Health
Postal address: Hawkins House, Hawkins Street
Postal code: 2
Postal town: Dublin
Contact
Internet address: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121 🌏
E-mail: elaine_tallon@health.gov.ie 📧
Phone: +353 6353014 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=112638&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=112638&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2017-05-17 📅
Submission deadline: 2017-06-28 📅
Publication date: 2017-05-19 📅
Identifiers
Notice number: 2017/S 096-189155
OJ-S issue: 96
Object
Scope of the procurement
Estimated total value: 550 000 EUR 💰
Estimated value excluding VAT: 550 000 EUR 💰
Duration: 36 months
Place of performance
Main site or place of performance: Dublin 2.
Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2017-06-28 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Elaine Tallon
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=112638&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Department of Health
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2017/S 096-189155 (2017-05-17)
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