Single Party Framework Agreement for Cloud Transformation and Managed Service

Residential Tenancies Board

The Residential Tenancies Board invites expressions of interest to be considered for participation in a competitive dialogue procedure for the award of a single party framework agreement. The framework relates to providers who have access to a minimum of 2 data centres located within the European Economic Area (EEA) and which are subject to the provisions of EU law in relation to data storage and transmission and where the data centres that have been certified to ISO 27001 or similar. The services under the framework relate to hosting, managed service and migration.

Deadline

The time limit for receipt of tenders was 2016-09-12. The procurement was published on 2016-08-13.

Who?

• Residential Tenancies Board

What?

Where?

• Dublin
• Éire/Ireland

Procurement history

Date	Document
2016-08-13	Contract notice
2024-10-04	Contract award notice

Contract notice (2016-08-13)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Internet network 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Competitive dialogue
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Residential Tenancies Board
Postal address: PO Box 12323
Postal code: 2
Postal town: Dublin
Contact
Internet address: http://www.rtb.ie 🌏
E-mail: david.white@prtb.ie 📧
Phone: +353 0818303037 📞
Fax: +353 0818303039 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102182&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102182&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2016-08-13 📅
Submission deadline: 2016-09-12 📅
Publication date: 2016-08-18 📅
Identifiers
Notice number: 2016/S 158-286182
OJ-S issue: 158
Additional information

Please refer to tender documents instructions available from www.etenders.gov.ie only.

Object
Scope of the procurement
Estimated total value: 5 000 000 EUR 💰
Short description:

— Provision of a managed hosting service for all of RTB's current (and potentially future) suite of applications including provision and management of all licensing other than RTB specific applications software licences;

— Provision of a managed support service for the cloud hosted RTB suite of applications (including any residual on-site infrastructure footprint and desktop/laptop estate) including management of operational relationship of other third party suppliers;

— Provision of a project management service to support and deliver migration and related projects associated with the above ensuring that the projects are implemented in a timely, efficient and cost-effective manner;

— Provision of a mechanism, based on daily rates, to instigate necessary change, enhancement, improvements, etc. to the infrastructure (virtual and physical) to support the needs of the organisation into the future for the duration of the framework.

Estimated value excluding VAT: 5 000 000 EUR 💰
Duration: 84 months
Description of renewals:

The framework will be for a maximum of 7 years, however RTB reserves the right to cancel the framework at any time. It should be noted that contracts awarded under the framework may extend beyond the life of the framework.

Additional information:

Please refer to tender documents instructions available from www.etenders.gov.ie only.

Place of performance
Main site or place of performance: Dublin, Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

Please refer to the questionnaire available to download from www.etenders.gov.ie using RFT ID 108252 only.

Economic and financial standing:

Please refer to the questionnaire available to download from www.etenders.gov.ie using RFT ID 108252 only.

Technical and professional ability:

Please refer to the questionnaire available to download from www.etenders.gov.ie using RFT ID 108252 only.

Contract execution
Contract performance conditions:

Please refer to the questionnaire available to download from www.etenders.gov.ie using RFT ID 108252 only.

Procedure
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

It is anticipated that a maximum of 5 firms will be invited to the dialogue stage subject to that number meeting the qualification criteria and rules contained in the questionnaire available to download from: www.etenders.gov.ie only.

Justification for the framework agreement:

The justification for a framework longer than the standard 4 years, is due to the complex nature of the service in question, the cost of implementing a change of service provider and the inconvenience and uncertainty for the authority's best interests due to more frequent change of service provider.

Time of receipt of tenders: 14:00
Languages in which tenders or requests to participate may be submitted: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: David White
Internet address: www.rtb.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1279 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102182&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2) This is the sole call for competition for these services;

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;

4) Contract award will be subject to the approval of the competent authorities;

5) It will be a condition of award that tenderers are tax compliant;

6) If for any reason it is not possible to admit to the framework agreement 1 or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract under the framework agreement the appointed service provider fails to meet their obligations, the contracting authority reserves the right to invite the next highest scoring tenderer to join the framework agreement and deliver the contract as appropriate to the circumstances pertaining to the framework;

7) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time;

8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended;

9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed responses in order to avoid the risk of elimination from the competition.

VI.4)

Complementary information
Review body
Name: The High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Postal code: 3
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: www.courts.ie 🌏
Source: OJS 2016/S 158-286182 (2016-08-13)

Contract award notice (2024-10-04)
Object
Scope of the procurement
Title: Modification to contract for Cloud Transformation and Managed Services originally awarded in 2017
Short description:

In 2017 the RTB procured for the Provision of Cloud Transformation and Managed Services using the Competitive Dialogue Procurement Procedure, establishing two seven (7) year Single Party Framework Agreements with a total estimated value of €5,000,000. As the same service provider won both lots, a single contractual relationship ultimately ensued after the initial four year contract. The contract was awarded for an initial period of four years, commencing 6th October 2017, with the option to extend for an additional three years which was exercised by the contracting authority. The value of the contract over the initial four-year period was EUR 3,834,155 (excluding VAT). When the initial four (4) year contract concluded, the RTB awarded a new three (3) year contract under the Framework Agreement to Unity under the same terms and conditions, to the value of €2,500,000. The value over the full seven-year period was EUR 7,639,170 (ex VAT). Due to the complexity and essential nature of the services required and a changing landscape within RTB and the everchanging nature of the requirements, a number of contract modifications have been implemented as detailed below. The upper limit of the modification spend of €2,500,000 has been reached and a further extension of 50% spend limit of the original contract value is now implemented bringing the total potential value to €12,500,000. This contract modification involves the extension of the current contract for a period of two (2) further years, with an option to extend it for a further year. Reasons for modification: Need for additional works, services or supplies by the original contractor/concessionaire (Art. 72(1)(b) of Directive 2014/24/EU). The spend on the extended contract was greatly impacted by the facilitation of 3rd party contracting services through which funding for RTB 360 remediation and programme management services were funded. Article 72 of the Public Sector Directives permits modifications to contracts and frameworks during their term. It is proposed to apply Article 72 (c) of Directive 2014/24/EU. It should be noted that a new competition for these services will be initiated in the coming months and it is anticipated that this may take at least 12 to 18 months to procure, award and implement thus underlying the reason for the modification. This is not an award notice but a modification notice of an existing contract awarded originally in 2017.

Short description

In 2017 the RTB procured for the Provision of Cloud Transformation and Managed Services using the Competitive Dialogue Procurement Procedure, establishing two seven (7) year Single Party Framework Agreements with a total estimated value of €5,000,000. As the same service provider won both lots, a single contractual relationship ultimately ensued after the initial four year contract. The contract was awarded for an initial period of four years, commencing 6th October 2017, with the option to extend for an additional three years which was exercised by the contracting authority. The value of the contract over the initial four-year period was EUR 3,834,155 (excluding VAT). When the initial four (4) year contract concluded, the RTB awarded a new three (3) year contract under the Framework Agreement to Unity under the same terms and conditions, to the value of €2,500,000. The value over the full seven-year period was EUR 7,639,170 (ex VAT). Due to the complexity and essential nature of the services required and a changing landscape within RTB and the everchanging nature of the requirements, a number of contract modifications have been implemented as detailed below. The upper limit of the modification spend of €2,500,000 has been reached and a further extension of 50% spend limit of the original contract value is now implemented bringing the total potential value to €12,500,000. This contract modification involves the extension of the current contract for a period of two (2) further years, with an option to extend it for a further year.
Reasons for modification: Need for additional works, services or supplies by the original contractor/concessionaire (Art. 72(1)(b) of Directive 2014/24/EU). The spend on the extended contract was greatly impacted by the facilitation of 3rd party contracting services through which funding for RTB 360 remediation and programme management services were funded. Article 72 of the Public Sector Directives permits modifications to contracts and frameworks during their term. It is proposed to apply Article 72 (c) of Directive 2014/24/EU.
It should be noted that a new competition for these services will be initiated in the coming months and it is anticipated that this may take at least 12 to 18 months to procure, award and implement thus underlying the reason for the modification.

This is not an award notice but a modification notice of an existing contract awarded originally in 2017.

Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 2 500 000 EUR 💰
Total value of the procurement (excluding VAT): 2 500 000 EUR 💰
Description
Internal identifier: 1
Additional products/services:

Computer back-up services 📦

Computer network services 📦

Computer upgrade services 📦

+ 15 more

Computer-related management services 📦

Computer-related services 📦

Data network management and support services 📦

Data network management services 📦

Data network support services 📦

Hardware consultancy services 📦

Internet network 📦

Internet services 📦

Local area network services 📦

Maintenance and repair of data network equipment 📦

Network infrastructure 📦

Network management software services 📦

Network operating system software package 📦

Software programming and consultancy services 📦

Wide area network services 📦

Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Other information about renewals:

This contract modification involves the extension of the current contract for a period of two (2) further years, with an option to extend it for a further year.

Information about options
Options ✅
Description of options:

This contract modification involves the extension of the current contract for a period of two (2) further years, with an option to extend it for a further year.

Award criteria
Cost criterion (name): Quality and Cost
Cost criterion (weighting): 1
Justification for not indicating the weighting of the award criteria: Quality and Cost
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Competitive dialogue ✅
Legal basis: Directive 2014/24/EU
Main features of the procedure: Reference number of the original notice published in the OJEU: 286182-2016
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Award criteria
Weight type: Weight (decimal, exact)

Award of contract
A contract/lot is awarded ✅
Lot Identification Number: LOT-0001
Contract Number: 1
Date of conclusion of the contract: 2024-10-04 📅
The contract is awarded within a framework agreement ✅
Tender identifier: Ecko Technology Limited
Identifier of lot or group of lots: LOT-0001
Information about tenders
Name of the tendering party: Ecko Technology Limited

Contracting authority
Name and addresses
Name: Residential Tenancies Board
National registration number: not available
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: padraig.mcgoldrick@rtb.ie 📧
Phone: +353 16437200 📞
Address of the buyer profile: https://www.rtb.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
Housing and community amenities

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Review procedure
Precise information on deadline(s) for review procedures: In line with S.I. 130/2010.
Source: OJS 2024/S 196-603746 (2024-10-04)

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