Procurements: Computer-related management services (page 2)

2021-11-24 Provision of Managed ICT Services to The Arts Council (Arts Council)
ICT Managed Services including support and maintenance, additional ICT Support and ICT Projects for The Arts Council. 1.3 This public procurement competition ("Competition") is divided into two (2) lots (each a “Lot”) as described below. Each Lot will result in a separate contract (each a "Services Contract"). Lot 1- ICT Managed Service - management and support of the Contracting Authority’s cloud CRM system and development as described in Section 2.1 of Appendix 1 ("Lot 1 Services"). Lot 2 - ICT Managed … View the procurement »
Mentioned suppliers: Ergoservices Limited Ergoservices Ltd Qualcom Systems Ltd ("Qualcom")

2021-09-16 ICT Managed Service provider for Infrastructure and Operations Services (Department of Public Expenditure and Reform)
The Department of Public Expenditure and Reform invites tenders for the provision Managed ICT Infrastructure and Operations Support Services to the organisations supported by the OGCIO Service Delivery Unit. View the procurement »
Mentioned suppliers: Kaltech Limited

2021-09-08 Provision and Operation of Next Generation Automatic Vehicle Location Systems and Services (National Transport Authority)
The NTA intends to significantly expand and improve public transport services in the coming years and is doing so through initiatives such as BusConnects and Connecting Ireland. There will be additional services/routes and vehicles, and higher customer expectations for reliability of journey times, interchange and durations, and so the need for tools to assist with the provision of good quality services as well as to deliver reliable Real Time Passenger Information (RTPI) will only increase in the … View the procurement »
Mentioned suppliers: Trapeze Group UK Limited

2021-09-08 DVCSD-2021 - ITT for provision of a fully managed Network and Security Managed Support Service (Department of Transport)
The DVCSD are seeking a Network & Security Managed Services partner to support and maintain its current Network (LAN and WAN) & Security and as well as to work with the DVCSD to advise on and implement potential future changes required to meet any changing business requirements or deliver identified improvements to the DVCSD’s Network & Security services. View the procurement »

2021-08-24 Provision of e-Infrastructure to Support the Creation and Operation of a National Compute and Data Research Platform... (National University of Ireland, Galway (NUI Galway))
ICHEC has operated the national HPC service for over 15 years alongside various distinct data management services. As part of its latest business plan covering 2021-2025, ICHEC proposes a more comprehensive, integrated and ambitious infrastructure roadmap to underpin the four key strategic objectives: 1. Enable Excellence in Science by delivering to the national service mandate 2. Advanced Digital Skills in developing a highly-skilled workforce 3. Accelerate Economic Development with a focus on the SME … View the procurement »

2021-08-17 Single Party Framework Agreement for the provision of ICT Managed Services for Health and Safety Authority (Health and Safety Authority)
The Health and Safety Authority ‘HSA’ are seeking to engage a Managed Service Provider for the delivery of a suite of SLA-governed IT services under a single party framework agreement across a suite of technology areas and functions. The Contracting Authority are looking for a partner for the future to provide advice and recommendations for future solutions, as well as support them in the procurement of such solutions, if required. In addition, the Managed Service Provider will be responsible for … View the procurement »
Mentioned suppliers: Arkphire Ireland part of Presidio

2021-08-06 Datacentre, Hosting and Information Security Managed Services (Central Bank of Ireland)
The contract is for the provision of datacentre hosting, systems management, information security, steady-state and project services. View the procurement »

2021-08-06 Core ICT Infrastructure for Children's Health Ireland (Children Health Ireland (CHI))
The over-arching solution will encompass the delivery of a variety of technologies and services which are managed over time by a single successful vendor interalia : • The ability to optimise the delivery of core infrastructure. • Managed services as a principle across all deliveries. • Provision of technology and services which comprise of all application hosting, deployment and lifecycle management, data lifecycle management, systems lifecycle management, identity lifecycle management. • Provision of … View the procurement »

2021-07-13 Procurement of a Managed Service Provider for CIE (Coras Iompair Eireann (CIE Utility))
CIE Group IT&T seeks to engage a single IT Managed Service Provider for the delivery of a suite of SLA-governed and IT Managed Services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard). The Service Provider will be responsible for delivery of IT infrastructure projects during the term of the contract This Managed Service Provider (MSP) will be responsible for the following elements but are not limited to: storage administration, backup management, standard … View the procurement »
Mentioned suppliers: Hibernia Services Ltd. t/a eir evo

2021-06-21 Provision of Records Management and Archiving Services for the Central Bank of Ireland (Central Bank of Ireland)
The Central Bank require an off-site storage facility with the ability to provide file cataloguing, collection, retrieval, tracking, destruction and scanning services; and to manage an in-house records management service and an established archive service. View the procurement »
Mentioned suppliers: Glenbeigh Records Management

2021-06-21 Teagasc ICT Managed Service (Teagasc)
A single party framework for the supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service. See attached documentation for additional information. View the procurement »
Mentioned suppliers: IT Alliance Group

2021-05-28 Managed ICT Services for GRETB (Galway Roscommon Education and Training Board)
Managed ICT Services for GRETB. View the procurement »
Mentioned suppliers: eir evo Hibernia Services Ltd. t/a eir evo

2021-05-24 Provision of Facility, Mechanical and Electrical Preventative Maintenance (PPM) and Reactive Maintenance Call Out Services (Environmental Protection Agency)
Provision of facility, mechanical and electrical preventative maintenance (PPM) and reactive maintenance call out services. View the procurement »
Mentioned suppliers: OCS One Complete Solution Limited

2021-04-23 PQQ for the Provision of Managed IT, Cloud and Infrastructure for Coillte CGA (Coillte CGA)
PQQ for the provision of managed IT, Cloud and Infrastructure services for Coillte CGA • competitive dialogue with negotiation. Coillte’s current ICT structure consists of 2 organisational units: • technical services and technical solutions; • service delivery; • ICT Services To access the tender documentation for this competition please log on to Coillte’s Supplier Management System (SMS) – Proactis Portal by going to (http://www.coillte.ie/), click on ‘Our Business’, ‘Forestry’, ‘Suppliers’, ‘SMS … View the procurement »

2021-04-09 Provision of IT Maintenance Services (Managed Services) (Abbey Theatre Amharclann na Mainistreach)
This is a contract for the provision of IT support and maintenance services. The contract is for a period of 24 months with an option to extend by 2 periods of 12 months each. Please refer to the enclosed documentation for detailed information. View the procurement »

2021-04-09 2021 ICT Service Delivery and Management Solution for LWETB (Longford and Westmeath Education and Training Board)
To provide LWETB with a proactive service delivery and management solution that will simplify administration, support collaboration and learning while reducing operational costs. The service provider responding to this tender (the respondent) will be responsible for the support of the entire LWETB ICT Environment and be the primary point of contact for all ICT support issues. View the procurement »
Mentioned suppliers: MJ Flood Technology

2021-04-01 LAN, WLAN and Data Centre Networks to Children Health Ireland (Children Health Ireland (CHI))
Scope of the Network solution The over-arching solution will encompass the delivery of a variety of technologies which are managed over time by a single successful vendor and includes: • the ability to optimise the delivery of network infrastructure by contracting for multiple components, • managed services as a principle across all deliveries, • provision of technology and services which support a converged wired and wireless network concept which hosts all relevant systems, • provision of ICT security … View the procurement »
Mentioned suppliers: Vodafone Ireland Ltd

2021-03-22 Contract for Managed Service for Dept of Justice and Equality (Department of Justice and Equality)
The Minister for Justice (the ‘Contracting Authority’) invites expressions of interest (‘Responses’) to this pre-qualification questionnaire (‘PQQ’) from economic operators (‘Candidates’) for the provision of an ICT managed service as described in Appendix 1 to this PQQ. (the ‘Service’). View the procurement »
Mentioned suppliers: Capita Managed IT Solutions

2021-02-19 Provision of ICT Managed and Related Services (The Digital Hub Development Agency)
DHDA wishes to establish a single party framework agreement for the provision of ICT Managed Services to be provided on a full end-to-end managed basis by the successful tenderer. View the procurement »

2021-02-15 Managed IT Service Desk and Associated Services Framework RFT 2021 (Cork County Council)
A Managed IT Service Desk and associated services framework to support the contracting authority's day to day operations. The contracting authority is seeking an innovative service partner who can provide a process driven, proactive, managed service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide an IT Service Desk, On-site deskside support, subject matter … View the procurement »

2020-12-09 Supply of IT Managed Services (Financial Services and Pensions Ombudsman)
The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change. View the procurement »
Mentioned suppliers: PFH Technology Group

2020-12-02 Provision of Document Storage, Retrieval and Destruction (An Post)
An Post has a requirement for the secure storage, retention and destruction of various An Post financial/non-financial papers and documents. There will also be a requirement for the supplier to retrieve these documents upon request in digital and original formats (i.e. via scanned image or delivery of the original record). View the procurement »

2020-10-28 Bankruptcy Case Management System and Associated Services (Insolvency Service of Ireland)
In order to assist it in carrying out its functions, the contracting authority wishes to procure a bankruptcy case management system and associated services. The system will be used for the management and execution of tasks required in the daily running and management of bankruptcy cases. The services required include licensing, customisation, development, support and maintenance, and training. It is anticipated that the term of the contract awarded will be for an initial period of five (5) years, with … View the procurement »

2020-09-30 CIE Board Portal (Coras Iompair Eireann (CIE Utility))
CIE and its subsidiary operating companies wish to procure an off the shelf board portal system. The current platform used by Boards, Board Committees, Board Advisory Groups and the management teams across the CIE Group (approximately 113 users across 21 meeting sites), for the distribution of papers for meetings will not be supported in the long term and it does not support multi factor authorisation (MFA). Therefore, there is a demand to replace the current platform. In addition, papers are also … View the procurement »

2020-09-25 PQQ for Provision of Nursery Management System — Coillte Nurseries (Coillte CGA)
PQQ for provision of nursery management system — Coillte Nurseries. This is the first stage of a competitive dialogue procedure whereby any interested party may submit a response to this questionnaire in order to be considered for the next stage (RFT) of the procurement. Following evaluation of the pre-qualification questionnaires submitted, suitable applicants for the above requirement will be invited to tender. To access the tender documentation for this competition please: — log on to Coillte’s … View the procurement »

2020-09-25 Provision of Information Technology Support Services to Kerry Education and Training Board (Kerry Education and Training Board)
Kerry ETB is seeking the services of a suitable qualified ICT Service Partner to support the IT requirements of Kerry ETB Head Office at Centrepoint, John Joe Sheehy Road, Tralee, Co. Kerry and 32 geographically dispersed Kerry ETB sites. View the procurement »

2020-09-04 Next Generation Ticketing (National Transport Authority)
The authority intends to procure a nationwide multi-modal Account Based Ticketing (ABT) system supporting both public and private operated transport services, with the eventual aim of enabling the provision of Mobility as a Service 'MaaS' type offerings. The solution is expected to include the delivery of a fully functioning and fit for purpose ABT back office system including all necessary equipment, hosting, software, services and supporting systems. The solution is also expected to include the supply, … View the procurement »

2020-07-31 Provision of the Supply; Installation, Commissioning, Storage and Technical Support of a Research Grants Management... (University College Dublin (UCD))
The services comprise provision of an externally hosted managed system to solution UCD's Research Grants Management System [RGMS] needs. The required solution will provide the requisite scale and flexible technical capacity to support UCD’s entire research project and contracts management lifecycle using established and/or new or adjustable workflows. The preferred solution will include all features; tools and reporting formats stipulated as minimum requirements throughout this RFT; have sufficient … View the procurement »

2020-07-29 Competitive Dialogue for the Provision of IT Systems for the AEC Enterprise Hubs Network (Western Development Commission)
The AEC Enterprise Hubs project seeks to provide a suite of cloud based information technology systems to provide the following functionality for individual hubs: A. website platform, B. online booking engine, C. hub management system, to assist with hub admin management portal. These tools will help to promote the hubs, ease the burden of hub management, and facilitate the creation of the hub network community and ongoing participation in it. The network will also help hub managers to support the … View the procurement »
Mentioned suppliers: BaseWorx

2020-07-20 ICT Maintenance and Managed Services Provider to Limerick and Clare Education and Training Board (Limerick and Clare Education and Training Board)
Provision of ICT maintenance and managed services to Limerick and Clare Education and Training Board for an initial period of 4 years with three extensions of up to 12 months. Please see tender documents for further details. View the procurement »
Mentioned suppliers: Formula Networks Ltd

2020-07-17 Provision and Operation of Information and Communications Technologies (ICT) Managed Services (National Transport Authority)
The NTA is seeking an experienced ICT Managed Services partner in order to provide a range of ICT Managed Services. The range of services required may include: • delivery and execution of service desk services; • delivery and execution of ICT service governance; • delivery and execution of ICT service operations; • delivery and execution of data centre hosting operations; • delivery and execution of security monitoring operations; • delivery and execution of ICT consulting services; • delivery and … View the procurement »
Mentioned suppliers: Hibernia Services Ltd t/a Evros Technology Group

2020-07-02 2020 NMBI Single Provider Framework Agreement for the Provision of ICT Managed Services (Bord Altranais agus Cnáimhseachais na hÉireann/Nursing and Midwifery Board of Ireland)
Bord Altranais agus Cnáimhseachais na hÉireann (Nursing and Midwifery Board of Ireland (NMBI)), wish to engage a suitably qualified provider of ICT managed services to support and maintain the core ICT infrastructure of the organisation, including all server, network, desktop and mobile systems/devices within the Board, and to ensure that the infrastructure remains fully functional and available. The maintenance and support services being sought will cover a range of networked computer hardware/software … View the procurement »
Mentioned suppliers: Unity Technology Solutions

2020-06-25 Provision of External ICT Senior Engineer (Systems Admimistrator Office 365) for Waterford and Wexford Education and... (Waterford and Wexford Education and Training Board)
Waterford and Wexford Education and Training Board WWETB) (the ‘Contracting Authority’) invites tenders (‘Tenders’) to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the appointment to a single supplier framework agreement for the provision of an External ICT senior engineer (Systems Administrator Office 365) in Appendix 1 to this RFT (the ‘Services’). This public procurement competition relates to the establishment of a single party framework (‘Framework’) for the Provision … View the procurement »
Mentioned suppliers: Cpl

2020-06-18 Tender for the establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support... (Courts Service)
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT. In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts Service requires the successful tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues … View the procurement »
Mentioned suppliers: Accenture Ltd Atos IT Solutions and Services Ltd. Capita IT Services Ltd

2020-06-18 Out-of-Band Management with Ethernet and Cellular Failover (HEAnet CLG)
Replacement of existing serial console out of band management network for switches and routers in the HEAnet network. View the procurement »
Mentioned suppliers: RAHI Technologies Ltd

2020-06-17 ICT Support Services Framework 2020 (Environmental Protection Agency)
The Environmental Protection Agency is a growing organisation with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of service desk support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis. View the procurement »
Mentioned suppliers: Compass Informatics Ltd Computer Technical Services Ltd Cpl Dataworks Ltd Ergo Innovate Business Technology Ltd PnP Solutions Speed-IT Ltd Total ICT Services Ltd

2020-06-08 Provision of Managed Service for IT Services (Bord Na Mona)
Provision of managed service for the following services Lot 1: Provision of application and systems support services; and Lot 2: Project services and personnel. View the procurement »
Mentioned suppliers: Velocity

2020-05-01 Single Party Framework for the Provision of 2 — Tier 3 Data Centres Co Location Services (An Post)
An Post is seeking to enter into a single party framework agreement with 1 supplier only for the provision of colocation Tier 3 data centre services for a period of 5 years with the option to extend for up to a further 3 years. To facilitate access to both sites, the Primary location must reside within 20 km’s (road distance) of An Post’s HQ, currently in the GPO and Dublin City Centre. The secondary site must reside within the Republic of Ireland. The interested parties need to be certified to the … View the procurement »
Mentioned suppliers: HiberniaEvros Technology Group

2020-04-02 The Provision of Contact Center and Document Management Services (Residential Tenancies Board)
The contracting authority proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of contact center and document management services to the Residential Tenancies Board. View the procurement »

2020-03-10 Framework for Managed Business Process Support Services 2 Gen. for OGP (The Office of Government Procurement)
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data … View the procurement »
Mentioned suppliers: Abtran ARI Services Europe Ltd (ARISE) ARI Services Europe Ltd [ARISE] Capita Customer Solutions Limited Capita Customer Solutions Ltd eDocs Iron Mountain Ireland Limited Iron Mountain Ireland Ltd Kefron Limited Kefron Ltd Key Answering Systems Ltd RigneyDolphin Group Servisource Recruitment

2020-02-25 Single Party Framework Agreement for the Design, Supply, Installation and Management of Community and Public WiFi... (Dublin City Council)
The requirement of this tender is to provide the delivery of end-to-end WiFi connectivity and managed service solutions on behalf of Dublin City Council (including site surveys, delivery of access points, installation, wiring, filtering, support services, and backhaul) at multiple sites across the administrative area. This framework will be used initially to deploy WiFi services under the WiFi4EU initiative to approx. 44 site locations. It may also be used to include other public WiFi services on behalf … View the procurement »
Mentioned suppliers: Virgin Media Ireland Ltd

2020-02-21 An Post Tender for Creation of a Single Party Framework for the Provision of 2 Tier 3 Data Centre Co-locations Services (An Post)
An Post is seeking to enter into a single party framework agreement for the provision of co-location tier 3 data centre services for a period of 5 years with the option to extend for up to a further 3 years. The primary location must reside within 15 km’s of An Post’s HQ, currently in the GPO and Dublin City Centre. The secondary site must reside within the island of Ireland. The new An Post data center colocation facilities will be a physically controlled, direct-access facility which houses and … View the procurement »

2020-02-17 The Provision of Managed Print Services (Mayo, Sligo and Leitrim ETB)
Mayo Sligo Leitrim ETB invites tenders to this request for tender from economic operators for the provision of managed print services. The basic principal of the managed print service for this competition is that they successful tenderer will provide a total office print solution on a all-inclusive per printed page/image basis. View the procurement »

2020-02-13 Workplace and Facilities Management (FM) Services (EirGrid plc)
The purpose of the pre-qualification questionnaire (PQQ) is to invite qualification applications from interested parties for the provision of workplace and facilities management services. EirGrid intends to transition the workplace and facilities management function so that it aligns with the institute of workplace and facilities professional standards and competencies. EirGrid envisages qualifying up to 5 candidates from this pre-qualification process, subject to the quality of responses received. The … View the procurement »
Mentioned suppliers: CBRE GWS (Ireland) Ltd

2020-01-28 Managed ICT Infrastructure and Related Services (Citizens Information Board)
Fully managed ICT infrastructure, including the provision and management of physical host servers, switches, storage array networks and firewalls in 2 separate data centres, as well as a virtualisation system and virtual servers, security services, database services, networking services, backups and disaster recovery services. View the procurement »
Mentioned suppliers: Evros Technology Group

2020-01-21 Contract for WAN Connectivity to Government Networks and a Dedicated Connection to Primary Data Centre to Horse... (Horse Racing Ireland (HRI))
Horse Racing Ireland (HRI) was formally established by the Horse and Greyhound Racing Act 2001. Its mission is to develop and promote Ireland as a world centre of excellence for horse racing and breeding. Its primary functions include the development and promotion of the Irish horseracing industry, the development of authorised racecourses, the administration of prize-money at race fixtures and the control of the operation of authorised bookmakers. Subsidiaries of HRI include Tote Ireland Ltd, HRI … View the procurement »
Mentioned suppliers: Eircom

2020-01-06 Strategic Technology Enhanced Learning and Information Communication Technology Partner to MSLETB (Mayo, Sligo and Leitrim ETB)
To support the implementation of technology throughout Mayo Sligo Leitrim ETB schools, further education and training centres and administration offices. To assist in the identification, procurement and the management of Information communication services. View the procurement »
Mentioned suppliers: Tara 365 Learning Ltd

2019-12-18 Provision of Support and Maintenance (Managed services) (Abbey Theatre Amharclann na Mainistreach)
Information technology is a vital part of the Abbey Theatre’s ability to deliver its business; therefore, the Abbey Theatre wishes to enter into a contract for the complete outsourcing of the IT function and infrastructure management on a managed services basis as detailed in the enclosed request for tender (RFT) document. View the procurement »

2019-12-13 RFT for the Provision of Smart Devices, Voice and Data Communications, Device Security and Remote Access Services (Central Statistics Office)
A managed service to include the provision of smart devices, voice and data communications, device security and remote access services to assist census field staff to deliver the census of population in 2021. View the procurement »
Mentioned suppliers: Vodafone Ireland Ltd

2019-12-06 Application and Development Support for SAP Finance and Procurement Technical Maintenance (Health Service Executive (HSE))
The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP implementation locations are defined as follows: — Dublin North East — North East (based in Kells), — Dublin Mid-Leinster, Midlands — Mullingar and Tullamore, — Health Business Services in Dublin /Kilkenny/Tusla, — CRS/CFI Health Business Services — Dublin and Kilkenny, — stabilisation; (Dublin; Limerick; Sligo and the Children’s Health Ireland). As … View the procurement »
Mentioned suppliers: IBM Services