Application and Development Support for SAP Finance and Procurement Technical Maintenance

Health Service Executive (HSE)

The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP implementation locations are defined as follows:
— Dublin North East — North East (based in Kells),
— Dublin Mid-Leinster, Midlands — Mullingar and Tullamore,
— Health Business Services in Dublin /Kilkenny/Tusla,
— CRS/CFI Health Business Services — Dublin and Kilkenny,
— stabilisation; (Dublin; Limerick; Sligo and the Children’s Health Ireland).
As detailed above, the finance and procurement activities are preformed across multiple SAP Instances in multiple locations. Each instance is independent and therefore configuration/setup will vary. Currently maintenance and support for the SAP finance and procurement systems is provided mainly by 3 party providers. Separate agreements exist for each implementation and there is now a requirement to identify a suitable partner across all implementations.

Deadline
The time limit for receipt of tenders was 2020-01-24. The procurement was published on 2019-12-06.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-12-06 Contract notice
2020-11-09 Contract award notice
Contract notice (2019-12-06)
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: N/a
Postal address: Head Office, Millennium Park
Postal town: Naas
Country: Ireland 🇮🇪
Contact person: Peter Mc Gowan
E-mail: peter.mcgowan@hse.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.hse.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=157749&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=157749&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Application and Development Support for SAP Finance and Procurement Technical Maintenance 11104”
Products/services: Software programming and consultancy services 📦
Short description:
“The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP...”    Show more
Estimated value excluding VAT: EUR 3 000 000 💰

1️⃣
Additional products/services: Software package and information systems 📦
Additional products/services: Industry specific software package 📦
Additional products/services: Networking, Internet and intranet software package 📦
Additional products/services: Document creation, drawing, imaging, scheduling and productivity software package 📦
Additional products/services: Business intelligence software package 📦
Additional products/services: Procurement software package 📦
Additional products/services: Database and operating software package 📦
Additional products/services: Software package utilities 📦
Additional products/services: Miscellaneous software package and computer systems 📦
Additional products/services: IT services: consulting, software development, Internet and support 📦
Additional products/services: Programming services of packaged software products 📦
Additional products/services: Programming services of systems and user software 📦
Additional products/services: Programming services of application software 📦
Additional products/services: Industry specific software development services 📦
Additional products/services: Systems and technical consultancy services 📦
Additional products/services: Business analysis consultancy services 📦
Additional products/services: Information systems or technology strategic review and planning services 📦
Additional products/services: Information systems or technology strategic review services 📦
Additional products/services: Information systems or technology planning services 📦
Additional products/services: Information technology services 📦
Additional products/services: Information technology requirements review services 📦
Additional products/services: Project management consultancy services 📦
Additional products/services: System implementation planning services 📦
Additional products/services: System quality assurance planning services 📦
Additional products/services: System quality assurance assessment and review services 📦
Additional products/services: System software acceptance testing consultancy services 📦
Additional products/services: Software integration consultancy services 📦
Additional products/services: Custom software development services 📦
Additional products/services: Software testing 📦
Additional products/services: Software-related services 📦
Additional products/services: Software support services 📦
Additional products/services: Software development services 📦
Additional products/services: Software implementation services 📦
Additional products/services: Software reproduction services 📦
Additional products/services: Software configuration services 📦
Additional products/services: Software consultancy services 📦
Additional products/services: Software maintenance and repair services 📦
Additional products/services: Maintenance of information technology software 📦
Additional products/services: Network management software services 📦
Place of performance: Éire/Ireland 🏙️
Description of the procurement:
“The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 3 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 84
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals: Depends on the requirement at the time of the renewals.

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-01-24 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2020-01-24 12:00 📅

Complementary information
Information about recurrence
This is a recurrent procurement
Review body
Name: The High Court
Postal address:
“The High Court The High Court, The Four Courts, Dublin 7, Republic of Ireland Dublin”
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886569 📞
E-mail: highcourtcentraloffice@courts.ie 📧
URL: http://www.courts.ie 🌏
Source: OJS 2019/S 238-584212 (2019-12-06)
Contract award notice (2020-11-09)
Object
Scope of the procurement
Title:
“Application and Development Support for Sap Finance and Procurement Technical Maintenance 11104”
Short description:
“The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP...”    Show more
Total value of the procurement (excluding VAT): EUR 870 000 💰
Description
Main site or place of performance: Ireland.
Description of the procurement:
“The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP...”    Show more
Award criteria
Quality criterion (name): Methodology
Quality criterion (weighting): 40 %
Quality criterion (name): Service team personnel (CVs)
Quality criterion (weighting): 15 %
Quality criterion (name): Legal and commercial
Quality criterion (weighting): 05 %
Cost criterion (name): Total costs
Cost criterion (weighting): 40 %

Procedure
Administrative information
Previous publication concerning this procedure: 2019/S 238-584212

Award of contract

1️⃣
Contract Number: 1
Title:
“Application and Development Support for SAP Finance and Procurement Technical Maintenance”
Date of conclusion of the contract: 2020-11-06 📅
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: IBM Services
National registration number: 16226
Postal address: IBM House Shelbourne Road, Ballsbridge
Postal town: Dublin 4
Country: Ireland 🇮🇪
Region: Éire/Ireland 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 870 000 💰

Complementary information
Review body
Postal address: The Four Courts
Postal town: Dublin 7
Source: OJS 2020/S 222-545798 (2020-11-09)