Tender for the establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support Services including Network Management and Security Services
Courts Service
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT.
In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts Service requires the successful tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core managed IT infrastructure support services the Courts Service may also require additional IT infrastructure project support services and related IT services on a project basis.
The time limit for receipt of tenders was 2020-07-31. The procurement was published on 2020-06-18.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Computer back-up and catalogue conversion services › Computer back-up services
- • Computer network services › Wide area network services
- • Computer network services › Local area network services
- • Computer support services › Technical computer support services
- • Computer-related services › Computer-related management services
- • Helpdesk and support services › Systems support services
- • Helpdesk and support services › Helpdesk services
- • Software-related services › Software support services
- • System and support services › Disaster recovery services
Procurement history
| Date | Document |
|---|---|
| 2020-06-18 | Contract notice |
| 2021-03-02 | Contract award notice |
Contract notice (2020-06-18)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
“The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as...”
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: System and support services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Courts Service
Postal address: Phoenix House, 15/24 Phoenix St No
Postal town: Dublin
Contact
Internet address: http://www.courts.ie 🌏
E-mail: grahamclifford@courts.ie 📧
Phone: +353 18886097 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168676&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168676&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-06-18 📅
Submission deadline: 2020-07-31 📅
Publication date: 2020-06-24 📅
Identifiers
Notice number: 2020/S 120-292154
Refers to notice: 2019/S 059-136498
OJ-S issue: 120
Object
Scope of the procurement
Short description:
“The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as...”
Show more
“In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts...”
Show more
“In addition to the core managed IT infrastructure support services the Courts Service may also require additional IT infrastructure project support services...”
Show more
Estimated total value: 15 600 000 EUR 💰
Estimated value excluding VAT: 15 600 000 EUR 💰
Duration: 36 months
Description of renewals:
“The framework agreement is subject to renewal by public tender on expiration.”
Place of performance
Main site or place of performance:
“IRELAND.”
Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 3
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2021-02-28 📅
Tender opening date: 2020-07-31 📅
Tender opening time: 15:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Graham Clifford
Internet address: www.courts.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/378 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168676&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: The High Court of Ireland
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2020/S 120-292154 (2020-06-18)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
“The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: System and support services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Courts Service
Postal address: Phoenix House, 15/24 Phoenix St No
Postal town: Dublin
Contact
Internet address: http://www.courts.ie 🌏
E-mail: grahamclifford@courts.ie 📧
Phone: +353 18886097 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168676&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168676&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-06-18 📅
Submission deadline: 2020-07-31 📅
Publication date: 2020-06-24 📅
Identifiers
Notice number: 2020/S 120-292154
Refers to notice: 2019/S 059-136498
OJ-S issue: 120
Object
Scope of the procurement
Short description:
“The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as...”
“In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts...”
Show more (1)
“In addition to the core managed IT infrastructure support services the Courts Service may also require additional IT infrastructure project support services...”
Estimated value excluding VAT: 15 600 000 EUR 💰
Duration: 36 months
Description of renewals:
“The framework agreement is subject to renewal by public tender on expiration.”
Place of performance
Main site or place of performance:
“IRELAND.”
Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 3
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2021-02-28 📅
Tender opening date: 2020-07-31 📅
Tender opening time: 15:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Graham Clifford
Internet address: www.courts.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/378 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168676&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: The High Court of Ireland
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2020/S 120-292154 (2020-06-18)
Contract award notice (2021-03-02)
Object
Scope of the procurement
Short description:
“The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as...”
Show more
Total value of the procurement: 15 600 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Awarding authority type: Ministry or any other national or federal authority
Postal address: Phoenix House, 15/24 Phoenix St. No
Reference
Dates
Date dispatched: 2021-03-02 📅
Publication date: 2021-03-05 📅
Identifiers
Notice number: 2021/S 045-113108
Refers to notice: 2020/S 120-292154
OJ-S issue: 45
Additional information
“The value of EUR 15.6 Million is the estimated value of work under this framework agreement. An initial contract with a value of EUR 7.8 million has been...”
Show more
Object
Scope of the procurement
Short description:
“In summary, the services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts...”
Show more
“In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services...”
Show more
“In summary, the Services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts...”
Show more
Procedure
Award criteria
Quality criterion (name): Quality of service delivery
Quality criterion (weighting): 60
Price (weighting): 40
Award of contract
Date of contract conclusion: 2021-02-01 📅
Name: Accenture Ltd
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square, Grand Canal Harbour
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 868572651 📞
E-mail: robbie.odonoghue@accenture.com 📧
Internet address: http://www.accenture.com 🌏
Total value of the procurement: 15 600 000 EUR 💰
Name: Atos IT Solutions and Services Ltd.
National registration number: 9749790O
Postal address: Office 5B, Level 5, Block 4, Sandyford Road, Dundrum Town centre
Postal town: Dublin 16
Phone: +353 12469724 📞
E-mail: lorcan.burke@atos.net 📧
Internet address: http://ie.atos.net 🌏
Name: Capita IT Services Ltd
National registration number: SC045439
Postal address: Pavilion Building, Ellismuir Way, Tannochside Park, Uddingston
Postal town: Glasgow
Postal code: G71 5PW
Country: United Kingdom 🇬🇧
E-mail: itesframeworks@capita.co.uk 📧
Internet address: http://www.capita-ites.com 🌏
Information about tenders
Number of tenders received: 5
Source: OJS 2021/S 045-113108 (2021-03-02)
Object
Scope of the procurement
Short description:
“The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as...”
Total value of the procurement: 15 600 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Awarding authority type: Ministry or any other national or federal authority
Postal address: Phoenix House, 15/24 Phoenix St. No
Reference
Dates
Date dispatched: 2021-03-02 📅
Publication date: 2021-03-05 📅
Identifiers
Notice number: 2021/S 045-113108
Refers to notice: 2020/S 120-292154
OJ-S issue: 45
Additional information
“The value of EUR 15.6 Million is the estimated value of work under this framework agreement. An initial contract with a value of EUR 7.8 million has been...”
Object
Scope of the procurement
Short description:
“In summary, the services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts...”
“In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services...”
Show more (1)
“In summary, the Services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts...”
Procedure
Award criteria
Quality criterion (name): Quality of service delivery
Quality criterion (weighting): 60
Price (weighting): 40
Award of contract
Date of contract conclusion: 2021-02-01 📅
Name: Accenture Ltd
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square, Grand Canal Harbour
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 868572651 📞
E-mail: robbie.odonoghue@accenture.com 📧
Internet address: http://www.accenture.com 🌏
Total value of the procurement: 15 600 000 EUR 💰
Name: Atos IT Solutions and Services Ltd.
National registration number: 9749790O
Postal address: Office 5B, Level 5, Block 4, Sandyford Road, Dundrum Town centre
Postal town: Dublin 16
Phone: +353 12469724 📞
E-mail: lorcan.burke@atos.net 📧
Internet address: http://ie.atos.net 🌏
Name: Capita IT Services Ltd
National registration number: SC045439
Postal address: Pavilion Building, Ellismuir Way, Tannochside Park, Uddingston
Postal town: Glasgow
Postal code: G71 5PW
Country: United Kingdom 🇬🇧
E-mail: itesframeworks@capita.co.uk 📧
Internet address: http://www.capita-ites.com 🌏
Information about tenders
Number of tenders received: 5
Source: OJS 2021/S 045-113108 (2021-03-02)
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