2022-10-17   Provision of Onsite Operations Services (National Transport Authority)
Experienced resources are required to support various new and on-going projects and operational management within the Authority. The scope of this tender covers the provision of various Transport Technology project and operational support roles with the Authority. The competencies of the resources anticipated under this contract would equate generally to the Principal Officer, Engineer Grade I and II and Assistant Principal Officer grades in the civil service to offer business and policy support as … View the procurement »
Mentioned suppliers: Abtran

2021-07-23   Hosting, Support, Maintenance, and Enhancements of the RSA Online Tachograph Card Application System (Road Safety Authority (RSA))
The RSA is holding this competition with the objective of awarding the contract for the provision of ongoing hosting, support, maintenance, and enhancements of the RSA online Tachograph Card Application System. For more information, please refer to the RFT documents attached to this notice. View the procurement »
Mentioned suppliers: Abtran

2021-05-21   Multi-Supplier Framework Agreement for the Provision of External ICT Technical Support Services (provided by... (The Office of Government Procurement)
The Minister for Public Expenditure and Reform (the ‘Contracting Authority’) is issuing this request for tenders (‘RFT’) as a central purchasing body for use by the Framework Clients (defined in Section 1.4 below). The Office of Government Procurement (the ‘OGP’) is an office within the Department of Public Expenditure and Reform tasked with sourcing goods and services on behalf of the public service. References to the Contracting Authority will be deemed to include the OGP. (The Contracting Authority … View the procurement »
Mentioned suppliers: Abtran Accenture Limited Aspira (AspiraCon Ltd., trading as Aspira) CANCOM Ireland Ltd. Capgemini Ireland Ltd Client Solutions Codec-dss Limited - T/A Codec Cognizant Technology Solutions Cpl Deloitte Ireland LLP Ergo Ernst & Young EUROPEAN DYNAMICS LUXEMBOURG SA Evros Technology Group Expleo Technology Ireland Limited (formerly SQS) Fujitsu (Ireland) Limited Grant Thornton Harvey Nash Idiro Analytics IPOptions Limited IT Alliance Group It Force Loadstone Business Workflow Solutions Limited NOESIS PORTUGAL Open Sky Data Systems S2 Grupo Sigmar Recruitment Consultants Ltd. Sonas Innovation Storm Technology Ltd TerraAlto Test Triangle Tomorrows World Limited Total ICT Services Ltd Uni Systems Information Technology... Vantage Resources Version 1 Ward Solutions Limited Westbourne IT Global Services Zing Technology

2020-03-10   Framework for Managed Business Process Support Services 2 Gen. for OGP (The Office of Government Procurement)
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data … View the procurement »
Mentioned suppliers: Abtran ARI Services Europe Ltd (ARISE) ARI Services Europe Ltd [ARISE] Capita Customer Solutions Limited Capita Customer Solutions Ltd eDocs Iron Mountain Ireland Limited Iron Mountain Ireland Ltd Kefron Limited Kefron Ltd Key Answering Systems Ltd RigneyDolphin Group Servisource Recruitment

2019-04-17   Multi-Supplier Framework Agreement for the Provision of Technical Advisory Services for Ticketing and Related Technologies (National Transport Authority)
The Authority intends to establish a multi-party Framework Agreement in 3 lots for Leap Card technical advisory services. The scope of this tender is the provision of services in relation to the current closed-loop Leap Card scheme, future account based ticketing systems and related activities of the Authority. The Authority is seeking tenderers to supply some or all of the following services, which may be on short- or medium-term engagements. The Framework Agreement will be for an initial period of 3 … View the procurement »
Mentioned suppliers: Abtran Atkins Clevor Consulting Group Consult Hyperion G a Retail Serviced IDOM Rebel Transit and Ticketing B.V. Renascent Tech Ltd SYSTRA Ltd SYSTRA Ltd. UL TS BV

2019-01-01   Provision of Onsite Operations Resources (National Transport Authority)
The scope of this tender covers the provision of various ticketing and operational support roles with the authority. The resources anticipated to be required under this contract would offer business and policy support as: — project administrators, — system engineers, — operations engineers, — service delivery managers, — vendor managers, — contract managers, — business analysts, — project managers, — technical architects and AFC specialists. View the procurement »
Mentioned suppliers: Abtran

2018-06-05   Provision of Project and Programme Management Resources and ICT Management Resources (National Transport Authority)
The scope of this tender covers the provision of various project resources / roles with the Authority. These currently include the following: 1) Project and Programme Management; 2) Business Analysis; 3) ICT Manager Services; 4) Security Officer Services; and 5) Financial Management Services. View the procurement »
Mentioned suppliers: Abtran

2017-12-19   Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers (Electricity Supply Board (ESB))
Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers. View the procurement »
Mentioned suppliers: Abtran Field Management Ireland

2017-02-17   Multi Supplier Framework Agreement for the Provision of Debt Management Services (The Office of Government Procurement)
The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Debt Management Services (subject to the quality of tender responses). The Framework will be available for use across the entire public sector. View the procurement »
Mentioned suppliers: Abtran Healy O'Connor Solicitors Hugh J Ward and Co Ivor Fitzpatrick & co. LCMS Ltd OSM Partners OSM Partners/Byrne Wallace OSM Partners/DebiTask Peter O'connor & Son Pierse Fitzgibbon Solicitors SouthWestern Business Process Services Limited

2016-04-15   Multi Supplier Framework Agreement for the Provision of Business Process Support Services (The Office of Government Procurement)
The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Managed Business Process Support Services. To be delivered both in-house and off site as required by individual public sector clients. The Services as described are anticipated but not guaranteed. The Competition is divided into seven (7) lots as set out at 1.3 of the RFT, each representing a service category these are: 1: Mail Handling Services. 2: Data Cleaning/Verification/ Problem Resolution. 3: … View the procurement »
Mentioned suppliers: Abtran An Post Fexco Informa Iron Mountain Ireland Kefron Kosi Corporation Limited Kpmg RigneyDolphin Group Servisource Recruitment SouthWestern Business Process Services Limited

2015-08-21   Outsourced Contact Centre and Document Management Services (City of Dublin Education and Training Board)
City of Dublin Education and Training Board are seeking the provision of contact centre and document management services to support the work of SUSI. The successful tenderer will provide the first point of contact by phone, email and post for students who apply for Higher and Further Education student grants. View the procurement »
Mentioned suppliers: Abtran

2015-04-02   Provision of Customer Call Centre Services (Department of Social Protection)
The provision of Call Management services to support the application and payment of the water conservation grant. View the procurement »
Mentioned suppliers: Abtran

2015-02-17   RFT for Contact Management Services (Competition and Consumer Protection Commission (CCPC))
RFT for Contact Management Services. View the procurement »
Mentioned suppliers: Abtran

2013-01-25   Provision of Insourced Administrative Staff (City of Dublin Vocational Education Committee)
The Student Support Act 2011 contained measures to reform the student grant process. As a result of the passing of this Act, the City of Dublin Vocational Committee was designated as the single awarding authority. In order to deliver this service, the CDVEC has created a new dedicated unit - Student Universal Support Ireland (SUSi). This unit may require the provision of insourced human resources.The operator to whom this contract will be awarded will be responsible for the provision and management of … View the procurement »
Mentioned suppliers: Abtran