2023-10-13National Library of Ireland - Interpretation and Design (National Library of Ireland)
The NLI are currently engaged in a major development programme, which is the largest capital investment in the NLI since the opening of our iconic central Dublin buildings in 1890. We are excited to be embarking on the next phase, the creation of a new free public cultural space in the heart of Dublin city centre. The 'West Wing' part of the building will be conserved and transformed into an exciting and engaging space with universal access for all visitors to explore multiple exhibition floors, a …
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2023-08-29Provision of Consultancy Support to the CRU’s Customer Care Team (CCT) Dispute Resolution Function (Commission for Regulation of Utilities)
The Commission for Regulation of Utilities (“CRU”) is Ireland’s independent energy and water regulator. Our work impacts Irish homes and businesses ensuring safe, secure and sustainable energy and water supplies for all customers. The CRU’s mission is to protect the public interest in Water, Energy and Energy Safety. The CRU is guided by four strategic priorities that sit alongside the core activities we undertake to deliver on the public interest. These are: • Ensure security of supply • Drive a low …
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2023-08-14Tender for the provision of Customer Contact Management Services to Coimisiún na Meán (Coimisiún na Meán)
Coimisiún na Meán has a range of responsibilities including dealing with queries and complaints in respect to our regulatory remit which extends to setting standards, rules and codes for the different types of media services under the jurisdiction of the Irish State and our role as Ireland’s Digital Service Coordinator (DSC) under the Digital Services Act (DSA) . An Coimisiún’s vision for its contact management service is to offer a quality customer centric offering that is simple and easy to access and …
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2023-07-26Managing Agent Services (Sustainable Energy Authority of Ireland)
The objective of this competitive process is to appoint an organisation to provide SEAI with a range of evaluation, survey, inspection, BER Assessment, audit and related quality assurance and technical services to deliver SEAI Schemes in accordance with the objectives cited in the attached documents. Please refer to the tender documents published on www.etenders.gov.ie
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2023-05-24Provision of Finance Consulting and Procurement Resources (National Transport Authority_1149)
The scope of Services under this competition covers the provision of finance consulting and procurement resources including related services to support the National Transport Authority (the “Authority”) in the delivery of its remit. The scope is outlined in the Information Memorandum attached to this contract notice under the following business areas: • Finance System Implementation - The services in this area shall support the implementation of the new financial management system for the Authority; • …
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2023-03-27NMBI Business Process Outsourcing - qualification process (Bord Altranais agus Cnáimhseachais na hÉireann/Nursing and Midwifery Board of Ireland)
The objective of this tender is to implement a workforce augmentation facility where the awarded tenderer will provide additional resources to NMBI to process applications and mitigate demands. The processing solution is to progress and process the applications and maintain business as usual to meet the department’s KPIs. The contract will rely on five resources, with a quality/audit supervisor resource at 10% of the allocated resource (5 resources means 0.5 of a supervisor resource) who will be will be …
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2023-03-13Central Content Commissioning Agency Services (Tourism Ireland CLG)
Tourism Ireland wishes to enter into a single-party framework agreement with a Supplier for Central Content Commissioning Agency Services.
The Central Content Commissioning Agency will be expected to aid in managing future aspects of content sourcing, generation, and dissemination that Tourism Ireland requires for its online and offline promotional activities.
Please refer to the RFT Stage 1 documentation available for downloading for full details of requirements.
View the procurement » Mentioned suppliers:Maxmedia Ireland Limited
2023-02-22Tender for the supply of Irish Sign Language Interpreting Services to MTU (Munster Technological University)
Munster Technological University is seeking tenders from competent service providers for the provision of Irish sign language interpreting services for the University’s students who are deaf or hearing impaired for the Munster Technological University Cork Campus.
The University wishes to create a panel of suppliers for the delivery of this service. The tenderers can be self-employed individuals, or individuals set up as companies, or companies providing a booking service.
Full details are contained in …
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2023-01-19Front-line support services (Electricity Supply Board ( ESB ))
A framework agreement for Front-line customer support services in the mediums of call, message, email, letter and social media support and management for all services provided by ESB ecars in the current markets of Ireland, Northern Ireland, and Great Britain.
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2022-12-16Request for Tenders for provision of Customer Contact Management Services (Commission for Communications Regulation (ComReg),)
Request for Tenders (RFT) for provision of Customer Contact Management Services.
• ComReg is seeking a tenderer with a proven track record to provide a ComReg branded managed customer care service for consumers of electronic communications services (“ECS”) premium rate services (“PRS”), and Postal services
• In summary the service involves dealing with all consumer contacts (residential and business consumers) to ComReg and service provider contacts in relation to complaints raised with providers on …
View the procurement » Mentioned suppliers:ARI Services Europe Ltd [ARISE]
2022-11-30Provision of Recruitment Agency Services (Arts Council)
This is a contract for the provision of Recruitment Agency Services, specifically the provision of Temporary Personnel (at grade equivalent CO, EO, HEO, AP) following public sector best practices.
The organisation is in the process of implementing an ambitious Workforce Plan, increasing permanent and Fixed Term Contract headcount to support the business needs of the Arts Council.
However, the Arts Council will have an ongoing requirement for the provision of temporary resources in exceptional …
View the procurement » Mentioned suppliers:Sureskills
2022-11-22Provision of services under the SEAI’s Schools Energy Workshop Programme under 4 Lots (Sustainable Energy Authority of Ireland)
The objective of this Request for Tender (RFT) is to appoint one service provider per Lot to deliver SEAI's nationwide school workshop programme for students and teachers (CPD) to all target groups. This RFT has been divided into the following 4 Lots:
Lot 1. Workshops aimed for Primary School student cohort and their educators.
Lot 2. Workshops aimed for Post Primary School student cohort and their educators.
Lot 3. Workshops aimed for Early Years engagement Development, Management and delivery including …
View the procurement » Mentioned suppliers:An Taisce
2022-11-04Translation Services (National Council for Special Education)
The National Council for Special Education (NCSE) was set up to improve the delivery of education services to persons with special educational needs (SEN). The NCSE is a statutory body. The aim of the NCSE is to support an inclusive education system that enables students and adults with special educational needs to achieve their potential.
The NCSE have a remit to co-ordinate student access to special classes and special schools places. This requires that students have professional reports to access …
View the procurement » Mentioned suppliers:Access Translations
2022-11-04Request for tender for Student Contact Centre Services for Atlantic Technological University (Atlantic Technological University)
The Atlantic Technological University (ATU) was established on 1st April 2022, the result of a merger between three Institutes of Technology, GMIT, LYIT and IT Sligo. It currently has eight campuses with an enrolment of more than 20,000 students supported by 2,200 staff. ATU offers almost 600 academic programmes from pre-degree to doctoral level.
ATU has a requirement to engage the services of an external dedicated Student Contact Centre Service to support enquiries regarding Student Recruitment and …
View the procurement » Mentioned suppliers:Forward Emphasis International
2022-09-02RFT for Provision of Integrated Website Translation Services (English to Irish) (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service is the parliamentary administration in Ireland providing parliamentary support services to both Houses of the Oireachtas (Dáil Éireann and Seanad Éireann), their Members and Committees. Its mission is to serve the democratic interests of its main stakeholders, the Irish people, through: enabling the Houses, their Committees and their Members to do their parliamentary business; and meeting Members' needs as public representatives in the context of parliamentary …
View the procurement » Mentioned suppliers:Language Training & Translating Ltd.
2022-06-30Design Team Services for Tourism and Limerick Greenway Projects (Limerick City and County Council)
Tenders are invited for the provision of Architect Led Integrated Design Team services for proposed Tourism related projects along the Limerick Greenway route. The Limerick Greenway opened in 2021 and stretches 40kms from Rathkeale to Abbeyfeale on the Co. Kerry border. Limerick City and County Council has acquired a number of assets along the route comprising of former Station Houses, lands for potential parking, tourism and commercial facilities. The purpose of this procurement competition is to …
View the procurement » Mentioned suppliers:Feeney McMahon ArchitectsHealy Partners Architects
2022-06-17Provision of Print and Merchandising Management Services (Post-Primary Languages Ireland (PPLI))
PPLI is a unit, fully funded by the Department of Education, that provides expertise and support for foreign languages education in Ireland. The team work on a wide range of projects across primary, secondary and third level education including delivery of the Languages Connect awareness campaign. We are seeking a comprehensive integrated print management, stock management and related services throughout the year. We need one supplier to provide an end-to-end service for procurement of print and …
View the procurement » Mentioned suppliers:Codex Limited
2022-05-23Managed Print Service for NUI Galway (National University of Ireland, Galway (NUI Galway))
This requirement is for the provision of a Managed Print Service based on a hybrid model with separate pricing structures to cover NUIG owned printers (currently 122 devices), as well as printers provided by the supplier. NUI Galway also require the supply and replenishment of paper, toner & consumables into the printers on campus. Managed Print Services are required for all NUI Galway locations i.e. main campus sites in Galway city, as well as partner sites - 4 Medical Academies (Letterkenny, Sligo, …
View the procurement » Mentioned suppliers:Mj Flood Ltd.
2022-04-06The Provsion of Contact Management Services (Competition and Consumer Protection Commission (CCPC))
The Contracting Authority hereby invites experienced Service Providers to submit tenders in respect of the provision of Contact Management Services (the “Services”) as specified in Schedule 1, in accordance with this request for tenders (“RFT”).
The purpose of this RFT is:
(a) to set out the terms and conditions of the Competition to select a suitable economic operator to provide the Services;
(b) to provide the form of Contract for the provision of the Services; and
(c) to invite interested parties to …
View the procurement » Mentioned suppliers:Fexco Limited
2022-03-23RFT for the provision of Irish Language translation services to the Department of the Taoiseach (Department of the Taoiseach)
The Contract relates to the translation, verification and return of fully completed translations of reports, policy documents, Government press-releases, website content, forms, general correspondence, titles and other short texts. A high quality, accurate and professional service is required at all times. The successful Tenderer will prioritise translations as directed by the Department - some material, in particular Government press releases, must be returned within a maximum of three hours.
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