Provision of Telephonist Services

Contract notice (2026-05-18)
Object
Scope of the procurement
Title: Provision of Telephonist Services
Short description:
“The provision of onsite telephonist services to the Department of Housing, Local Government and Heritage as set out in Appendix 1 of the Request for Tenders (RFT).”    Show more
Type of contract: Services
Products/services: Telephone operator services 📦
Estimated value excluding VAT: 500 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Estimated value excluding VAT: 500 000 EUR 💰
Description of the procurement:
“The provision of onsite telephonist services to the Department of Housing, Local Government and Heritage as set out in Appendix 1 of the Request for Tenders (RFT).”    Show more
Type of contract: Services
Products/services: Telephone operator services 📦
Additional products/services: Public-telephone services 📦
Telephone switchboard services 📦
Country: Ireland 🇮🇪
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Public-telephone services 📦
Telephone switchboard services 📦

Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-06-19 12:00:00 📅
Conditions for opening of tenders: 2026-06-19 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8173616
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 120
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-06-19 12:30:00 📅
Place:
“https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8173616”
Languages in which tenders or requests to participate may be submitted: English 🗣️
Electronic invoicing: Allowed
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-06-10 12:00:00 📅

Contracting authority
Name and addresses
Name: Department of Housing Local Government and Heritage
National registration number: 0000
Postal address: Custom House
Postal code: D01 W6X0
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: strategy@housing.gov.ie 📧
Phone: +53 9117410 📞
URL: https://www.housing.gov.ie/ 🌏
Address of the buyer profile: https://www.housing.gov.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8173616 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8173616 🌏
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2026/S 095-342162 (2026-05-18)