2023-10-24   Processing of Garda vetting applications on behalf of Early Learning and School Age Childcare service providers and DCEDIY (Department of Children Equality Disability Integration and Youth)
The provision of services for the Processing of Garda vetting applications on behalf of Early Learning and School Age Childcare service providers and DCEDIY View the procurement »
2023-10-16   Mobile Device Managed Services (Office of Public Works OPW)
Managed Mobility Services for Mobile Devices and SIM Cards incorporating Device as a Service (DaaS) View the procurement »
2023-10-13   Provision of a cloud based unified communication solution and associated telephone services, for Longford County... (Longford County Council_1128)
Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including call centre functionality, maintenance support and calls for Longford County Council and Cavan County Council. Longford and Cavan County Councils are seeking tenders from suitably qualified providers for the Provision of individual cloud-based unified communication solution and associated telephone service, including maintenance and support service. The systems will be … View the procurement »
2023-08-28   RFT for the Provision of Mobile App Support and Maintenance and related services (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Mobile App Support and Maintenance and related services. View the procurement »
2023-07-18   Supply of Data Circuit Ireland Links 2023-2026 (Department of Foreign Affairs/An Roinn Gnóthaí Eachtracha)
The Department consists of Headquarters Offices in Dublin and Limerick and a number of additional locations in Ireland. The location and number of the Department's offices are kept under ongoing review and these are subject to change having regard to the Department's business needs. In summary, the Services comprise: A primary data circuit over which all DFA services are delivered. In some locations a secondary backup circuit is also in place to provide site redundancy and resilience. View the procurement »
2023-06-30   Provision of MailMeter Email Management and Siscin File Management - Annual Premium Support on existing licences and... (Department of Justice)
The Contracting Authority proposes to engage in a competitive process for the establishment of a contract for MailMeter Email Management and Siscin File Management - Annual Premium Support on existing licences and additional new licences and support as required. Refer to the PQQ for a full suite of requirements. View the procurement »
2023-06-29   The provision of a Fully Managed Cloud Storage Technology Service for the Central Pathology Laboratory at St James’s... (St James's Hospital)
St James’s hospital provides specialised molecular testing services using Next Generation Sequencing in five different national laboratories: Cancer Molecular Diagnostics (CMD) laboratory, Irish Mycobacterium Reference laboratory (IMRL), National MRSA Reference laboratory (NMRSARL), Haemostasis Molecular Diagnostics (HMD) laboratory and the Gonococcal Reference laboratory (GCRL). Scope Deliver a future-proofed solution for Molecular testing patient data, analysis and storage in a controlled and planned … View the procurement »
2023-06-29   PROJECTS LIASON OFFICER,ACTIVE TRAVEL (Limerick City and County Council_103432)
Limerick City and County Council (LCCC), Active Travel seeks to appoint a Projects Liaison Officer for number of Active Travel Projects which will have an estimated combined value of €21,000,000 per annum. The Projects Liaison Officer must have a minimum of 2 years’ experience working in a liaison/communications type of role which has included the following: • preparation of communications reports/bulletins using computer software • dealing with clients/customers/members of the public • maintaining a … View the procurement »
2023-06-23   Supply and Commissioning of Pedestrian Bidirectional Counters for Walks and Trails in County Donegal (Donegal County Council_1193)
Donegal County Council is undertaking a project to gather information on the footfall on the many walks and trails available in the county for the public to enjoy the great outdoors and take in the beautiful scenery around Donegal. The purpose of monitoring the walks and trails is to establish usage levels for tourism purposes and to assist with funding applications for the repair and improvement of infrastructure that already exists. The installation of pedestrian monitoring equipment will provide the … View the procurement »
2023-06-16   Artificial Intelligent (AI) enabled Student Engagement Platform (GALW/CON1560/2023) (University of Galway ID 1400)
University of Galway is seeking to establish a Single Party Framework for an Artificial Intelligent (AI) enabled Student Engagement Platform. The initial contract will be to replicate or retain its current platform that extracts answers from existing knowledge management stores, databases and web pages for 20,000 students with an average of 17,000 questions asked and answered in the 12 months preceding publication of this tender. The platform will provide analytics into student needs, based on user … View the procurement »
2023-06-16   CFT 3434: Support and maintain existing on-prem telephony solution and associated technologies (South Dublin County Council)
South Dublin County Council (SDCC) are seeking tenders from suitably qualified providers to provide support, maintenance, and advice on the existing Openscape and Luware telephone solutions and associated technologies. View the procurement »
2023-05-09   Healthmail Managed Service Replacement for the Health Service Executive (Health Service Executive (HSE))
The Health Service Executive (HSE) invites tenders from suitably qualified suppliers of secure email services for the development, implementation, hosting, deployment and support of a secure email & identity service for community-based services throughout the Irish Health Service. 'Healthmail' is to be implemented as a dedicated, secure and bounded Microsoft Office365 service hosted in a cloud environment and delivered to the HSE as a fully managed service. View the procurement »
2023-04-21   Contract for the Provision of Fixed Line WAN Services Voice and Data (An Post)
This is a call to competition by AN POST for Fixed Line WAN Services Voice and Data (the “Contract”). Requirements under this notice are - Fixed Line Voice Services and Fixed Line WAN Services The Contract, the subject of this competition is a Contract for 5 years with an option for one or more extensions by up to 2 years, at AN POST’s discretion, up to a maximum duration of 7 years subject to the terms and conditions of the Contract. The requirements contained in this notice are based on AN POST’S … View the procurement »
2023-04-11   Fixed Line Voice & VoIP Services (Cork County Council)
Fixed Line Voice & VoIP Services View the procurement »
2023-04-03   Provision of Telecommunications Management and Related Services to Coillte CGA (Coillte CGA)
Coillte are embarking on this tender process to upgrade our existing solutions to meet current and future business needs ensuring we maximise the benefits of technological advances. The new solution(s) delivered will need to be future proofed to support changes over the contract period as the business adapts to the changing market, technological and demand dictates. This Framework with consist of 3 Lots. View the procurement »
2023-03-31   Contract for the Provision of a Text Alert System to RCSI Hospitals (Beaumont Hospital)
RCSI Hospitals intends to appoint a suitably-qualified and experienced economic operator to install, commission and support a Text Alert system for use in the constituent hospitals of RCSI Hospitals. The primary motivation behind this project is the minimisation of missed appointments; it is envisioned that the introduction of a dedicated text alert system will improve communication between the treating hospital and its patient cohort and, ultimately, increase the overall efficiency of the patient care pathway. View the procurement »
2023-03-30   RTÉ Marketing Automation Tender (Raidio Teilifis Eireann ( RTÉ ))
RTÉ invites submissions, from suitably qualified Tenderers to supply marketing automation for its News and Content divisions. This tender is a repeat tender and these services and/or products have been purchased previously under other contracts. View the procurement »
2023-03-16   Fibre Optic and Copper Cable Maintenance Support (Iarnrod Eireann-Irish Rail)
Fibre Optic and Copper Cable Maintenance Support. View the procurement »
2023-03-13   Qualification Questionnaire for establishing a Single Party Framework Agreement for the Provision of Multi Channel... (National Treatment Purchase Fund)
The Contracting Authority proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising: - All types of communication: o Post (essential) o Text (SMS) o Email o Portal o Other digital innovations (now and in the future) - End to end managed service (including pro-active service management/monitoring) - Communication management and reporting system - Other relevant services which may arise … View the procurement »
2023-01-31   Tender for the provision of Stereotype Communication & Electronic Notetaking Services to MTU (Munster Technological University)
Munster Technological University is seeking tenders from competent service providers for the provision of Stereotype Communication and / or Electronic Notetaking Services to Munster Technological University Cork Campus. Full details are contained in the tender documentation attached to this Contract Notice or which are available for download from the Irish Government Procurement Website - www.etenders.gov.ie View the procurement »
Mentioned suppliers: Notetaking Solutions
2023-01-23   Phone System and Contact Centre Upgrade (Wexford County Council)
Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including contact centre functionality, maintenance and support View the procurement »
2022-09-19   2022/1027 RFT for the establishment of a Single Party Framework Agreement for the provision of a Hosted Session... (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service wish to put in place a framework for the supply of provider-hosted Session Border Controllers for SIP trunk connectivity and associated configuration, support, and maintenance. Tenderers are also required to detail how they would peer the SIP trunks they offer with Government Networks. The Organisation’s current telephone solution is currently provided via 30-channel Primary Rate Interface lines. It is essential that the migration to the new service be as seamless as … View the procurement »
Mentioned suppliers: eir Business
2022-09-13   Provision of Managed Network and Support Services for Government Networks (Office of the Government Chief Information Officer)
“Government Networks” is a unit within the Office of the Government Chief Information Officer that has responsibility for the Government Cloud Network, centralised Wi-fi, guest internet access, centralised voice routing and other associated telecommunications services. The successful Tenderer will work closely with the Government Networks team and will be responsible for the day to day management and extension of the Government Cloud Network (GCN) and all associated services. A minimum of one senior … View the procurement »
2022-09-13   Contract for the Provision of a Text Alert System to RCSI Hospitals (Beaumont Hospital)
RCSI Hospitals intends to appoint a suitably-qualified and experienced economic operator to install, commission and support a Text Alert system for use in the constituent hospitals of RCSI Hospitals. The primary motivation behind this project is the minimisation of missed appointments; it is envisioned that the introduction of a dedicated text alert system will improve communication between the treating hospital and its patient cohort and, ultimately, increase the overall efficiency of the patient care pathway. View the procurement »
2022-08-05   Single Party Framework Agreement the Provision of an Email filtering, DNS Management and associated services to... (Dublin City Council)
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the Provision of an Email filtering, DNS Management and Associated Services with a 24/7/365 SLA to provide email transport, security and filtering, to include live statistics, reporting, email continuity and supplementary services. A managed DNS services is also required, to include registration, maintenance and hosting of the DCC’s DNS records. The approach must be a software … View the procurement »
Mentioned suppliers: Topsec Cloud Solutions
2022-06-08   Bulk Email Services for the Department of Transport (Department of Transport)
Bulk email relay of transactional communications for the Department’s digital services. The Department, may, at its discretion, seek to extend the range of email services provided during the term of the contract. The Department may also seek to use SMS, as a means of transactional communucation with its customers during the term of the contract View the procurement »
2022-04-05   Single Party Framework Agreement for the Provision of Mobile Phone Handsets and Associated Services to Horse Racing... (Horse Racing Ireland (HRI))
Horse Racing Ireland (HRI) is seeking to establish a single party framework agreement for the Provision of Mobile Phone Handsets and Associated Mobile Phone Services to HRI, its subsidiaries and affiliates. The requirement includes the migration / replacement of all handsets mobile operator to take over the current service. Mobiles are purchased/upgraded on an ‘as needed’ basis and would therefore have different contract end dates. View the procurement »
Mentioned suppliers: Three Ireland (Hutchison) Ltd
2022-03-16   The provision of Specialist Information Technology Consultant to the National Emergancy Coordination Centre (NECC) (Department of Defence)
The Minister for Defence seeks responses for a specialist IT Consultant to the NECC. The successful candidate will be responsible for the management of the day-to-day service availability of the NECC to ensure the efficient and effective operation of the facility. The NECC was established in 2006. It has robust communications systems and facilities for an incident room and meetings rooms for coordinating a strategic response to a major emergency and has been activated on a number of occasions including … View the procurement »
Mentioned suppliers: Magnum Opus
2022-03-11   Support and maintenance of Alcatel-Lucent Voice System (The Property Registration Authority (PRA))
Support and maintenance of Alcatel-Lucent Voice System View the procurement »
Mentioned suppliers: evcoms
2022-03-01   The provision of the supply, installation, management and support of High Speed Broadband, Voice and related... (Department of Transport)
The provision of the supply, installation, management, and support of High-Speed Broadband, Voice, and related services for 53 Irish Coast Guard Stations. View the procurement »
Mentioned suppliers: Magnet Networks Limited
2022-02-04   The supply of commercially published Business Information/Market Research Databases available electronically in... (Enterprise Ireland)
Enterprise Ireland proposes to engage in a competitive process for the establishment of eighteen (18) framework agreements for the provision of electronic business information/market research databases. Enterprise Ireland staff and clients require up to date published multi-sectoral global research, company lists, profiles and financial reports, projects data and patents data. The framework agreement will be established on foot of a competition for an initial contract for one (1) year. The commencement … View the procurement »
2021-12-08   Mobile Refresh & Bulk Text Service (Bord Na Mona)
In summary, the Services comprise • Mobile Telephony • Bulk Text Services • Fixed Line Service • Telemetry solutions • Phone and Tablet Device Hardware • Service Management View the procurement »
2021-11-29   Tender for the Upgrade and Integration of MTU IP Telephony (Munster Technological University - Kerry Campus)
MTU has two separate Cisco call manager (CUCM) installations, one in its Cork campus, one in its Tralee campus. MTU is looking for proposals to merge these two CUCM systems into one, upgrading the software to a common version and upgrading any obsolete hardware. Full details are contained in the tender documentation attached to this Contract Notice or for download from the Irish Government Procurement Website - www.etenders.gov.ie View the procurement »
Mentioned suppliers: Vodafone
2021-11-12   Sports Data (Raidio Teilifis Eireann ( RTÉ ))
RTÉ invites submissions, from suitably qualified tenderers to supply Sports Data, fixtures and results. “Estimated €325,000 spend over 5 years, estimated €65,000 per annum” View the procurement »
2021-11-11   Tender for the provision of Fixed Voice and VoIP Services (Courts Service)
The Courts Service wishes to procure the provision of Fixed Voice and VoIP Services. Tenderers are required to quote for all service delivery modes currently deployed in the Courts Service – SIP, ISDN, PSTN analogue This public procurement competition will be tendered as a single-supplier Framework Agreement. An initial Contract for the provision of Fixed Voice and VoIP Services will be awarded to the 1st ranked provider. The Courts Services will draw down requirements for Additional Services over the … View the procurement »
Mentioned suppliers: Vodafone
2021-10-12   ITC015F Multi Supplier Framework Agreement for the Provision of Mobile Voice and Data Communications and Associated... (The Office of Government Procurement)
The Office of Government Procurement, acting on behalf of The Minister for Public Expenditure and Reform, invites responses from economic operators for the establishment of a Multi Supplier Framework Agreement for the provision of Mobile Voice and Data Communications and Associated Products and Services In summary, the Services and Goods comprise: • Mobile Voice and Data Services; • Mobile handsets (each a “Handset”); • Ancillary services, to include configuration management, technical support, … View the procurement »
Mentioned suppliers: Bechtle eir Business Fonua Ltd Three Ireland (Hutchison) Ltd Vodafone
2021-09-28   Fixed Broadband and PSTN Services (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland wish to engage with a single supplier to maintain and support existing telephony infrastructure. Fáilte Ireland are embarking on a new enhanced telephony solution to deliver Unified Communications using Microsoft Teams which will allow staff receive and make calls without the need for handsets. While this will replace the necessity for BRA’s and PRA’s we will still require some of our existing analogue lines which supports services that require dedicated lines, such as broadband, alarms and lifts. View the procurement »
Mentioned suppliers: eir Business
2021-08-16   The provision of IT & Telecommunications Managed Services for the National Emergency Co-ordination Centre (Department of Defence)
The provision of IT & Telecommunications Managed Services for the National Emergency Co-ordination Centre View the procurement »
Mentioned suppliers: eir evo
2021-07-24   Provision of Telecommunications Management Service and Operational Support Service (University College Dublin (UCD))
UCD invites tenders for Lot 1: Telecommunications management service to manage the fixed and mobile telecommunications infrastructure and services at UCD; and Lot 2: Telecommunications operations support service to provide helpdesk support for the University’s community of users. Tenderers are permitted to tenderer for either or both of the above lots. This document relates to both lots of the competition. For the avoidance of doubt, it is hereby stated that each lot of this competition will result in … View the procurement »
Mentioned suppliers: Norcontel Ireland Ltd
2021-07-21   RFT for the Provision of Fixed Voice, SIP, VOIP and Hosted Services (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential … View the procurement »
Mentioned suppliers: eir Business
2021-06-30   The Provision of the Supply, Installation, Management and Support of High Speed Broadband, Voice and Related... (Department of Transport)
The provision of the supply, installation, management and support of high speed broadband, voice and related services for 53 Irish Coast Guard Stations. View the procurement »
2021-06-21   Provision of Fixed Voice and VoIP Services (Department of Public Expenditure and Reform)
The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform and is tasked with delivering the Government’s Public Service ICT Strategy. OGCIO BTS is currently expanding with more departments coming online for support through the range of services we offer. Fixed Voices and VOIP is one of the offerings currently available to existing and new departments we support. By the end of 2021 OGCIO will be supporting departments with a staff count … View the procurement »
2021-05-28   Bulk Email Services for the Department of Transport (Department of Transport)
Bulk email relay of transactional communications for the Department’s digital services. The Department, may, at its discretion, seek to extend the range of email services provided during the term of the contract. The Department may also seek to use SMS, as a means of transactional communication with its customers during the term of the contract. View the procurement »
2021-05-13   Fixed Voice Tender (Irish Prison Service)
Fixed Voice and Voice over IP (VoIP) services and associated products and services. View the procurement »
2021-03-19   Maintenance and Support of Alcatel-Lucent Enterprise System (The Property Registration Authority (PRA))
The PRA wish to award a contract for up to four years for the support and maintenance of the hardware and software associated with the Alcatel-Lucent Enterprise telephone system. View the procurement »
Mentioned suppliers: Welltel
2021-02-11   Installation, Commissioning and Maintenance of a VOIP Telephone System, Including Call Charges (National Museum of Ireland)
National Museum of Ireland wishes to install a VoIP based phone system at the following museum sites: 1) NMI Decorative Arts and History — Collins Barracks, Dublin; 2) NMI Archeology – Kildare Street, Dublin; 3) NMI Natural History – Merrion Square, Dublin; 4) NMI Country Life – Castlebar, Mayo; 5) Collections resource centre, Swords, Dublin; 6) Beggars bush this system will replace an existing system which has reached end of life. View the procurement »
Mentioned suppliers: Intellicom Ireland Ltd
2021-01-27   CDETB — Fixed Line Voice Telephony and Related Services (City of Dublin Education and Training Board)
CDETB propose to undertake a procurement process for the provision of fixed line voice telephony and related services across its office and centres. Further details of the scope are available in the attached PQQ questionnaire that can be downloaded from this website. View the procurement »
Mentioned suppliers: Virgin Media Ireland Ltd.
2021-01-13   Provision of Contact Management and Business Administration Services (National Transport Authority)
The National Transport Authority requires the provision of contact management and business administration services under five (5) service categories. These service categories are as follows: • Service Category 1: Information provision service; • Service Category 2: Booking service; • Service Category 3: Business analysis and administration support service; • Service Category 4: Back office administration and fulfilment service; and • Service Category 5: General reception call services. Further details … View the procurement »
Mentioned suppliers: SGS Ireland Ld
2020-12-23   RTE Telephony Services Tender (Raidio Teilifis Eireann (RTE))
RTÉ seeks proposals from competent tenderers for the provision of mobile and landline telephony services. View the procurement »
Mentioned suppliers: Vodafone
2020-12-09   Provision of Contact Centre Services (Located On The Island Of Ireland) Including Associated Software Solutions (National Transport Authority)
The National Transport Authority (NTA) plans to implement a Consolidated Contact Centre (CCC), located on the island of Ireland, under the Transport For Ireland (TFI) brand. The NTA is seeking to engage a suitable party to provide the following services: — to own and drive the mobilisation of the new CCC and transition of the existing customer contact capabilities to a CCC; — to deliver a solution set to enable the CCC to meet its desired business outcomes and enable the CCC to meet business SLAs and … View the procurement »
Mentioned suppliers: Capita Customer Solutions Limited