Request for Tender for Fixed Voice, SIP, VOIP and Hosted Services
Houses of the Oireachtas Service
The Houses of the Oireachtas Service wishes to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential that the migration to the new service be as seamless as possible for users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
DeadlineThe time limit for receipt of tenders was 2026-03-23. The procurement was published on 2026-02-20.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What? Where?- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2026-02-20 | Contract notice |
| 2026-06-18 | Contract award notice |
Contract notice (2026-02-20)
Object
Scope of the procurement
Title: Request for Tender for Fixed Voice, SIP, VOIP and Hosted Services
Short description:
Type of contract: Services
Products/services: IP telephone services ๐ฆ
Estimated value excluding VAT: 240 000 EUR ๐ฐ
Description
Internal identifier:
Additional products/services: Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 3 years
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-23 00:00:00 ๐
Conditions for opening of tenders: 2026-03-23 00:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7572507
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 3 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-23 00:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7572507
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2026-03-13 00:00:00 ๐
Contracting authority
Name and addresses
Name: Houses of the Oireachtas Service
National registration number:
Postal address: Leinster House, Kildare Street, Dublin 2
Postal code: D02 XR20
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@oireachtas.ie ๐ง
Phone: +35316183636 ๐
Address of the buyer profile: https://oireachtas.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7572507 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7572507 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 038-129713 (2026-02-20)
Object
Scope of the procurement
Title: Request for Tender for Fixed Voice, SIP, VOIP and Hosted Services
Short description:
The Houses of the Oireachtas Service wishes to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential that the migration to the new service be as seamless as possible for users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
Show more
Products/services: IP telephone services ๐ฆ
Estimated value excluding VAT: 240 000 EUR ๐ฐ
Description
Internal identifier:
0
Additional products/services: Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 3 years
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-23 00:00:00 ๐
Conditions for opening of tenders: 2026-03-23 00:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7572507
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 3 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-23 00:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7572507
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2026-03-13 00:00:00 ๐
Contracting authority
Name and addresses
Name: Houses of the Oireachtas Service
National registration number:
0000
Postal address: Leinster House, Kildare Street, Dublin 2
Postal code: D02 XR20
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@oireachtas.ie ๐ง
Phone: +35316183636 ๐
Address of the buyer profile: https://oireachtas.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7572507 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7572507 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 038-129713 (2026-02-20)
Contract award notice (2026-06-18)
Object
Scope of the procurement
Estimated value excluding VAT: 195 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 195 000 EUR ๐ฐ
Award criteria
Cost criterion (name): Cost 5000 non cost 5000
Cost criterion (weighting): 1
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2026-06-18 ๐
Information about tenders
Number of tenders received: 1
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 195 000 EUR ๐ฐ
The tender was ranked
Rank in the list of winners: 1
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number:
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: noeline.hogg@eirbusiness.ie ๐ง
Phone: 0851744917 ๐
Fax: 016007715 ๐
URL: www.eir.ie ๐
Size of the economic operator: Large
Source: OJS 2026/S 118-427976 (2026-06-18)
Object
Scope of the procurement
Estimated value excluding VAT: 195 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 195 000 EUR ๐ฐ
Award criteria
Cost criterion (name): Cost 5000 non cost 5000
Cost criterion (weighting): 1
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
449025
Date of conclusion of the contract: 2026-06-18 ๐
Information about tenders
Number of tenders received: 1
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 195 000 EUR ๐ฐ
The tender was ranked
Rank in the list of winners: 1
Tender identifier:
000163563
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number:
907674
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: noeline.hogg@eirbusiness.ie ๐ง
Phone: 0851744917 ๐
Fax: 016007715 ๐
URL: www.eir.ie ๐
Size of the economic operator: Large
Source: OJS 2026/S 118-427976 (2026-06-18)
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