Single Party Framework for the provision of Fixed Voice and Voice over IP (VoIP) Services and Associated Products and Services

Irish Prison Service

The Contracting Authority proposes to engage in a competitive process for the establishment of a single party framework agreement for the Supply of Fixed Voice and Voice over IP (VoIP) Services and Associated Products and Services to The Irish Prison Service (IPS), Department of Justice, Home Affairs and Migration and associated agencies and the Legal Aid Board.

Deadline

Deadline 2026-08-04

Who? What? Where?
Procurement history
Date Document
2026-07-02 Contract notice
Contract notice (2026-07-02)
Object
Scope of the procurement
Title: Single Party Framework for the provision of Fixed Voice and Voice over IP (VoIP) Services and Associated Products and Services
Short description:
The Contracting Authority proposes to engage in a competitive process for the establishment of a single party framework agreement for the Supply of Fixed Voice and Voice over IP (VoIP) Services and Associated Products and Services to The Irish Prison Service (IPS), Department of Justice, Home Affairs and Migration and associated agencies and the Legal Aid Board.
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Type of contract: Services
Products/services: IP telephone services ๐Ÿ“ฆ
Estimated value excluding VAT: 6 500 000 EUR ๐Ÿ’ฐ
Description
Internal identifier: 0
Additional products/services: Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Midland ๐Ÿ™๏ธ
Duration: 6 years
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-08-04 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2026-08-04 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8534356
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 months
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
The extended duration for the framework has been selected for a number of reasons including: โ€ข The embedded and strategic nature of the Contracting Authority's solution and associated services amounts to a significant investment from a resource and technology perspective. To award a framework for a shorter period would cause significant disruption to the workings of the Contracting Authority and the delivery of services. โ€ข The financial cost for the Contracting Authority in procuring the supply and services will amount to a significant investment and this investment could not be optimised and the necessary return achieved if the services were required for a shorter period and would ultimately not deliver value for money on behalf of the taxpayer.
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Information about a framework agreement or a dynamic purchasing system
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-08-04 12:30:00 ๐Ÿ“…
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8534356
Electronic invoicing: Required
Electronic ordering will be used โœ…
Electronic payment will be used โœ…
Deadline for requesting additional information: 2026-07-17 12:00:00 ๐Ÿ“…
The contract has performance execution conditions โœ…

Contracting authority
Name and addresses
Name: Irish Prison Service
National registration number: 1200
Postal address: Irish Prison Service HQ, IDA Business Park, Ballinalee Road, Longford Ireland
Postal code: N39 A308
Postal town: Longford
Region: Midland ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: cputenders@irishprisons.ie ๐Ÿ“ง
Phone: +353433335100 ๐Ÿ“ž
URL: https://www.irishprisons.ie/ ๐ŸŒ
Address of the buyer profile: https://www.irishprisons.ie/ ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8534356 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8534356 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 126-458595 (2026-07-02)