2433 - Communications Platform as a Service (CPaaS)

An Post_391

An Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An Post’s customers worldwide, utilising various technologies to provide updates on mail delivery status, facilitate secure banking transactions, and engage with An Post’s customers regarding all of the services. An Post requires the ability to communicate with both internal and external customers digitally, including but not limited to messaging services currently in use and listed in the specification. The Contract, the subject of this competition is a Contract for five (5) years with an option for one or more extensions by up to three (3) years, at AN POST’s discretion, up to a maximum duration of eight (8) years subject to the terms and conditions of the Contract.

Deadline

The time limit for receipt of tenders was 2025-01-07. The procurement was published on 2024-11-20.

Who?

• An Post_391

What?

Where?

• Aττική › Βόρειος Τομέας Αθηνών
• Eastern and Midland › Dublin

Procurement history

Date	Document
2024-11-20	Contract notice

Contract notice (2024-11-20)
Object
Scope of the procurement
Title: 2433 - Communications Platform as a Service (CPaaS)
Short description:
“An Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An...”
Type of contract: Services
Products/services: Short Message Service (SMS) services 📦
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Internal identifier: 0
Description of the procurement:
“An Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An...”
Type of contract: Services
Products/services: Short Message Service (SMS) services 📦
Additional products/services: Telecommunications services 📦
Mobile-telephone services 📦
Enhanced Messaging Service (EMS) services 📦
Electronic message and information services 📦
Electronic message services 📦
Electronic mail services 📦
Multimedia Message Service (MMS) services 📦
Electronic information services 📦
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Maximum renewals: 3
Title
Lot Identification Number: LOT-0001
Description
Main site or place of performance:
“N/A”
Scope of the procurement
Additional products/services: Telecommunications services 📦
Mobile-telephone services 📦
Enhanced Messaging Service (EMS) services 📦
Electronic message and information services 📦
Electronic message services 📦
Electronic mail services 📦
Multimedia Message Service (MMS) services 📦
Electronic information services 📦

Procedure
Type of procedure
Negotiated procedure with prior call for competition ✅
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-01-07 12:00:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tendering terms
Tenderers may submit more than one tender
Languages in which tenders or requests to participate may be submitted: English 🗣️
The contract has performance execution conditions ✅

Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“N/A”
Conditions related to the contract
Contract performance conditions:
“N/A”

Contracting authority
Name and addresses
Name: An Post_391
National registration number: 98788
Postal address: General Post Office
Postal code: D01 F5P2
Postal town: Dublin 1
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: procurementteam@anpost.ie 📧
Phone: +353 1 7057000 📞
URL: https://www.anpost.com 🌏
Address of the buyer profile: https://www.anpost.com 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Postal services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=4724036 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=4724036 🌏
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Source: OJS 2024/S 227-712276 (2024-11-20)

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