2433 - Communications Platform as a Service (CPaaS)

An Post_391

An Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An Postโ€™s customers worldwide, utilising various technologies to provide updates on mail delivery status, facilitate secure banking transactions, and engage with An Postโ€™s customers regarding all of the services. An Post requires the ability to communicate with both internal and external customers digitally, including but not limited to messaging services currently in use and listed in the specification. The Contract, the subject of this competition is a Contract for five (5) years with an option for one or more extensions by up to three (3) years, at AN POSTโ€™s discretion, up to a maximum duration of eight (8) years subject to the terms and conditions of the Contract.

Deadline
The time limit for receipt of tenders was 2025-01-07. The procurement was published on 2024-11-20.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2024-11-20 Contract notice
Contract notice (2024-11-20)
Object
Scope of the procurement
Title: 2433 - Communications Platform as a Service (CPaaS)
Short description:
โ€œAn Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An...โ€    Show more
Type of contract: services
Products/services: Short Message Service (SMS) services ๐Ÿ“ฆ
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
โ€œAn Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An...โ€    Show more
Additional products/services: Telecommunications services ๐Ÿ“ฆ
Additional products/services: Mobile-telephone services ๐Ÿ“ฆ
Additional products/services: Enhanced Messaging Service (EMS) services ๐Ÿ“ฆ
Additional products/services: Electronic message and information services ๐Ÿ“ฆ
Additional products/services: Electronic message services ๐Ÿ“ฆ
Additional products/services: Electronic mail services ๐Ÿ“ฆ
Additional products/services: Multimedia Message Service (MMS) services ๐Ÿ“ฆ
Additional products/services: Electronic information services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Negotiated procedure with prior call for competition โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-01-07 12:00:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ

Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โ€œN/Aโ€
Conditions related to the contract
Contract performance conditions:
โ€œN/Aโ€

Contracting authority
Name and addresses
Name: An Post_391
National registration number: 98788
Postal address: General Post Office
Postal code: D01 F5P2
Postal town: Dublin 1
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurementteam@anpost.ie ๐Ÿ“ง
Phone: +353 1 7057000 ๐Ÿ“ž
URL: https://www.anpost.com ๐ŸŒ
Address of the buyer profile: https://www.anpost.com ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Postal services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=4724036 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=4724036 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Source: OJS 2024/S 227-712276 (2024-11-20)