Request for Tenders for the Provision of Ribbon Licenses and Ribbon Upgrade and Support Services
Office of the Government Chief Information Officer
The Contracting Authority requests Tenders for the provision of licences, technical services and support for the following: โข to migrate from EMS to the new virtualised Ribbon Application Management Platform (RAMP); โข to virtualise and upgrade its PSX Policy Servers to the latest stable version; โข to upgrading its Session Border Controllers to the latest stable version; โข to provide 5 years support for the above and โข to align its current SBC SWE support due to expire on 31/3/25 with the above (see table 3)
DeadlineThe time limit for receipt of tenders was 2025-04-21. The procurement was published on 2025-03-07.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What? Where?- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-03-07 | Contract notice |
| 2026-04-22 | Contract award notice |
Contract notice (2025-03-07)
Object
Scope of the procurement
Title: Request for Tenders for the Provision of Ribbon Licenses and Ribbon Upgrade and Support Services
Short description:
Type of contract: Services
Products/services: IP telephone services ๐ฆ
Estimated value excluding VAT: 350 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
Country: Ireland ๐ฎ๐ช
Duration: 60 months
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-21 00:00:00 ๐
Conditions for opening of tenders: 2025-04-21 00:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5255160
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 60 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-04-21 00:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5255160
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Contracting authority
Name and addresses
Name: Office of the Government Chief Information Officer
National registration number:
Postal address: 3A Mayor Street Upper
Postal code: D01PF72
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: gn@gov.ie ๐ง
Phone: 016045412 ๐
Address of the buyer profile: https://www.ogcio.gov.ie ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5255160 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5255160 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 049-158698 (2025-03-07)
Object
Scope of the procurement
Title: Request for Tenders for the Provision of Ribbon Licenses and Ribbon Upgrade and Support Services
Short description:
The Contracting Authority requests Tenders for the provision of licences, technical services and support for the following: โข to migrate from EMS to the new virtualised Ribbon Application Management Platform (RAMP); โข to virtualise and upgrade its PSX Policy Servers to the latest stable version; โข to upgrading its Session Border Controllers to the latest stable version; โข to provide 5 years support for the above and โข to align its current SBC SWE support due to expire on 31/3/25 with the above (see table 3)
Show more
Products/services: IP telephone services ๐ฆ
Estimated value excluding VAT: 350 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
0
Country: Ireland ๐ฎ๐ช
Duration: 60 months
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-21 00:00:00 ๐
Conditions for opening of tenders: 2025-04-21 00:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5255160
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 60 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-04-21 00:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5255160
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Contracting authority
Name and addresses
Name: Office of the Government Chief Information Officer
National registration number:
IE 3646054HH
Postal address: 3A Mayor Street Upper
Postal code: D01PF72
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: gn@gov.ie ๐ง
Phone: 016045412 ๐
Address of the buyer profile: https://www.ogcio.gov.ie ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5255160 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5255160 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 049-158698 (2025-03-07)
Contract award notice (2026-04-22)
Object
Scope of the procurement
Estimated value excluding VAT: 458 560 EUR ๐ฐ
Total value of the procurement (excluding VAT): 458 560 EUR ๐ฐ
Description
Place of performance: Dublin ๐๏ธ
Award criteria
Cost criterion (name): Cost
Cost criterion (weighting): 1
Procedure
Fixed-number type: Fixed value (total)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2025-05-27 ๐
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 458 560 EUR ๐ฐ
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number:
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: noeline.hogg@eirbusiness.ie ๐ง
Phone: 0851744917 ๐
Fax: 016007715 ๐
URL: www.eir.ie ๐
Size of the economic operator: Large
Contracting authority
Name and addresses
National registration number:
Phone: +3531 6045412 ๐
Address of the buyer profile: www.per.gov.ie ๐
Source: OJS 2026/S 080-281838 (2026-04-22)
Object
Scope of the procurement
Estimated value excluding VAT: 458 560 EUR ๐ฐ
Total value of the procurement (excluding VAT): 458 560 EUR ๐ฐ
Description
Place of performance: Dublin ๐๏ธ
Award criteria
Cost criterion (name): Cost
Cost criterion (weighting): 1
Procedure
Fixed-number type: Fixed value (total)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
432164
Date of conclusion of the contract: 2025-05-27 ๐
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 458 560 EUR ๐ฐ
Tender identifier:
000105130
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number:
907674
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: noeline.hogg@eirbusiness.ie ๐ง
Phone: 0851744917 ๐
Fax: 016007715 ๐
URL: www.eir.ie ๐
Size of the economic operator: Large
Contracting authority
Name and addresses
National registration number:
IE3229842HH
Phone: +3531 6045412 ๐
Address of the buyer profile: www.per.gov.ie ๐
Source: OJS 2026/S 080-281838 (2026-04-22)
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