Request for Tenders for the Provision of Ribbon Licenses and Ribbon Upgrade and Support Services

Office of the Government Chief Information Officer

The Contracting Authority requests Tenders for the provision of licences, technical services and support for the following: โ€ข to migrate from EMS to the new virtualised Ribbon Application Management Platform (RAMP); โ€ข to virtualise and upgrade its PSX Policy Servers to the latest stable version; โ€ข to upgrading its Session Border Controllers to the latest stable version; โ€ข to provide 5 years support for the above and โ€ข to align its current SBC SWE support due to expire on 31/3/25 with the above (see table 3)

Deadline
The time limit for receipt of tenders was 2025-04-21. The procurement was published on 2025-03-07.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-03-07 Contract notice
2026-04-22 Contract award notice
Contract notice (2025-03-07)
Object
Scope of the procurement
Title: Request for Tenders for the Provision of Ribbon Licenses and Ribbon Upgrade and Support Services
Short description:
โ€œThe Contracting Authority requests Tenders for the provision of licences, technical services and support for the following: โ€ข to migrate from EMS to the new...โ€    Show more
Type of contract: Services
Products/services: IP telephone services ๐Ÿ“ฆ
Estimated value excluding VAT: 350 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe Contracting Authority requests Tenders for the provision of licences, technical services and support for the following: โ€ข to migrate from EMS to the new...โ€    Show more
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-21 00:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-04-21 00:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5255160
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 60

Contracting authority
Name and addresses
Name: Office of the Government Chief Information Officer
National registration number: IE 3646054HH
Postal address: 3A Mayor Street Upper
Postal code: D01PF72
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: gn@gov.ie ๐Ÿ“ง
Phone: 016045412 ๐Ÿ“ž
Address of the buyer profile: https://www.ogcio.gov.ie ๐ŸŒ
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5255160 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5255160 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 049-158698 (2025-03-07)
Contract award notice (2026-04-22)
Object
Scope of the procurement
Estimated value excluding VAT: 458 560 EUR ๐Ÿ’ฐ
Total value of the procurement (excluding VAT): 458 560 EUR ๐Ÿ’ฐ
Description
Place of performance: Dublin ๐Ÿ™๏ธ
Award criteria
Cost criterion (name): Cost
Cost criterion (weighting): 1

Award of contract
A contract/lot is awarded โœ…
Lot Identification Number: LOT-0001
Contract Number: 432164
Date of conclusion of the contract: 2025-05-27 ๐Ÿ“…
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 458 560 EUR ๐Ÿ’ฐ
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number: 907674
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: noeline.hogg@eirbusiness.ie ๐Ÿ“ง
Phone: 0851744917 ๐Ÿ“ž
Fax: 016007715 ๐Ÿ“ 
URL: www.eir.ie ๐ŸŒ

Contracting authority
Name and addresses
National registration number: IE3229842HH
Phone: +3531 6045412 ๐Ÿ“ž
Address of the buyer profile: www.per.gov.ie ๐ŸŒ
Source: OJS 2026/S 080-281838 (2026-04-22)