Fixed Voice Services – New 2026 Tender Competition

Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála

This Contract Notice supersedes and replaces a previous tender for the same requirement which originally published on the 10th September 2025 under CFT6483338 which was cancelled. The Department of Foreign Affairs and Trade wishes to replace its current Fixed Voice Service with a Session Initiation Protocol (SIP) service. The successful tenderer will Host and Route all Voice Traffic/SIP Services into the Department. The full service requirements are as described in Appendix 1 of the Request for Tender (RFT) document.

Deadline
The time limit for receipt of tenders was 2026-03-13. The procurement was published on 2026-02-11.

Who?

What?

Where?

Procurement history
Date Document
2026-02-11 Contract notice
2026-03-11 Contract notice
Contract notice (2026-02-11)
Object
Scope of the procurement
Title: Fixed Voice Services – New 2026 Tender Competition
Short description:
“This Contract Notice supersedes and replaces a previous tender for the same requirement which originally published on the 10th September 2025 under...”    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 300 000 EUR 💰
Description
Description of the procurement:
“This Contract Notice supersedes and replaces a previous tender for the same requirement which originally published on the 10th September 2025 under...”    Show more
Additional products/services: Telecommunications services 📦
Additional products/services: Data network management and support services 📦
Additional products/services: Telecommunications system 📦
Additional products/services: Telecommunications equipment and supplies 📦
Additional products/services: Telecommunications facilities 📦
Additional products/services: Integrated telecommunications services 📦
Additional products/services: Telephone and data transmission services 📦
Additional products/services: Electronic data exchange services 📦
Additional products/services: Data transmission services 📦
Additional products/services: Data network support services 📦
Additional products/services: Telecommunications network 📦
Place of performance: Dublin 🏙️
Duration: 5 (YEAR)
The time frame below is expressed in number of years.
Award criteria
Quality criterion (name): Quality@55%
Quality criterion (weighting): 55
Cost criterion (name): Cost @45%
Cost criterion (weighting): 45
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-13 18:00:00 📅
Conditions for opening of tenders: 2026-03-13 18:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7493289
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 90

Contracting authority
Name and addresses
Name: Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
National registration number: Department of Foreign Affairs and Trade
Postal address: Iveagh House. 80 St Stephen's Green. Dublin 2.
Postal code: D02 VY53
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: dfatenders@dfa.ie 📧
Phone: +353 14082000 📞
URL: https://www.dfa.ie/ 🌏
Address of the buyer profile: https://www.dfa.ie/ 🌏
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7493289 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7493289 🌏

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 030-101170 (2026-02-11)
Contract notice (2026-03-11)
Object
Scope of the procurement
Estimated value excluding VAT: 300 000 EUR 💰

Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-20 18:00:00 📅
Conditions for opening of tenders: 2026-03-20 18:30:00 📅

Changes
Other additional information

“Extension of deadline and update to Tender Response Document (TRD).”
Source: OJS 2026/S 050-172868 (2026-03-11)