Multi Language Translations and Interpretation Services

Health Service Executive (HSE)

The HSE wishes to invite tenders for the establishment of a Framework Agreement (the Framework) for the provision of Multi Language Translation Services (including Irish language translations) and Interpretation Services (including Irish Sign Language) (the Service). The objective of this procurement is to establish a qualified list of suitable Service Providers to the Framework (the Framework Members), by Lot, for participation in subsequent Mini Competitions. A significant priority will be the expansion of Irish language content across HSE.ie, including translating health advice, services information, and detailed medical guidance to ensure accessibility for Irish-speaking citizens. The Framework will also encompass the translation of dynamic and time-sensitive content, such as social media posts, and video subtitles, ensuring consistent messaging across all platforms.The Framework will assist in facilitating compliance with the HSEโ€™s statutory obligations under the Irish Official Languages Act and enable the HSE to meet the diverse language needs of Irelandโ€™s increasingly multicultural population.

Deadline
The time limit for receipt of tenders was 2025-07-29. The procurement was published on 2025-06-23.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-06-23 Contract notice
2025-06-25 Contract notice
Contract notice (2025-06-23)
Object
Scope of the procurement
Title: Multi Language Translations and Interpretation Services
Short description:
โ€œThe HSE wishes to invite tenders for the establishment of a Framework Agreement (the Framework) for the provision of Multi Language Translation Services...โ€    Show more
Type of contract: Services
Products/services: Translation services ๐Ÿ“ฆ
Estimated value excluding VAT: 800 000 EUR ๐Ÿ’ฐ
Information about lots
This contract is divided into lots โœ…
Maximum number of lots that may be awarded to one tenderer: 3
Tenders may be submitted for maximum number of lots: 3
Tenders may be submitted for all lots โœ…

1๏ธโƒฃ
Description of the procurement:
โ€œThe HSE wishes to invite tenders for the establishment of a Framework Agreement (the Framework) for the provision of Multi Language Translation Services...โ€    Show more
Additional products/services: Interpretation services ๐Ÿ“ฆ
Duration
Start date: 2025-09-01 ๐Ÿ“…
End date: 2027-09-01 ๐Ÿ“…
Award criteria
Quality criterion (name): QUALITY @ 100%
Quality criterion (weighting): 100
Title
Lot Identification Number: LOT-0001

2๏ธโƒฃ
Title
Lot Identification Number: LOT-0002

3๏ธโƒฃ
Title
Lot Identification Number: LOT-0003

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-29 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-07-29 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5963566
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 365
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…

Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: 20059064
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement.helpdesk@hse.ie ๐Ÿ“ง
Phone: 01 5119698 ๐Ÿ“ž
URL: https://www.hse.ie ๐ŸŒ
Address of the buyer profile: https://www.hse.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5963566 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5963566 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œN/Aโ€
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 119-406383 (2025-06-23)
Contract notice (2025-06-25)
Object
Scope of the procurement
Estimated value excluding VAT: 800 000 EUR ๐Ÿ’ฐ
Source: OJS 2025/S 120-411471 (2025-06-25)