Call for Tenders for the provision of a Telephone switchboard operator service for the Department of the Taoiseach

Department of the Taoiseach

The Contracting Authority is inviting suitable qualified service providers to tender for the provision of a Telephone Switchboard operator service for the Department of the Taoiseach. The service will be provided from the premises of the Department situated in Government Buildings, Merrion Street Upper, Dublin D02 R583.The Department of the Taoiseach switchboard operates Monday - Friday, 9:00am until 7:00pm. Two appropriately qualified operators are required on duty each day in two shifts, one from 9:00am until 5:30pm and the other from 10:30am until 7:00pm. The duties of the operators are described in detail in the attached CfT documents.

Deadline
The time limit for receipt of tenders was 2025-06-23. The procurement was published on 2025-05-23.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-05-23 Contract notice
Contract notice (2025-05-23)
Object
Scope of the procurement
Title: Call for Tenders for the provision of a Telephone switchboard operator service for the Department of the Taoiseach
Short description:
โ€œThe Contracting Authority is inviting suitable qualified service providers to tender for the provision of a Telephone Switchboard operator service for the...โ€    Show more
Type of contract: Services
Products/services: Business services: law, marketing, consulting, recruitment, printing and security ๐Ÿ“ฆ
Estimated value excluding VAT: 380 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe Contracting Authority is inviting suitable qualified service providers to tender for the provision of a Telephone Switchboard operator service for the...โ€    Show more
Additional products/services: Office-support services ๐Ÿ“ฆ
Additional products/services: Telephone operator services ๐Ÿ“ฆ
Duration
Start date: 2025-07-01 ๐Ÿ“…
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-23 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-06-23 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5710096
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12

Contracting authority
Name and addresses
Name: Department of the Taoiseach
National registration number: IE9507097V
Postal address: Government Buildings, Merrion Street Upper, Dublin D02 R583
Postal code: D02 R583
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: marc.mcmanus@taoiseach.gov.ie ๐Ÿ“ง
Phone: 01 619 4135 ๐Ÿ“ž
URL: www.gov.ie/taoiseach ๐ŸŒ
Address of the buyer profile: https://www.gov.ie/taoiseach ๐ŸŒ
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5710096 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5710096 ๐ŸŒ

Complementary information
Body responsible for mediation procedures
Name: Department of the Taoiseach
National registration number: IE9507097V
Postal address: Government Buildings, Merrion Street Upper, Dublin D02 R583
Postal code: D02 R583
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: marc.mcmanus@taoiseach.gov.ie ๐Ÿ“ง
Phone: 01 619 4135 ๐Ÿ“ž
URL: www.gov.ie/taoiseach ๐ŸŒ
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: Department of the Taoiseach
National registration number: IE9507097V
Postal address: Government Buildings, Merrion Street Upper, Dublin D02 R583
Postal code: D02 R583
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: marc.mcmanus@taoiseach.gov.ie ๐Ÿ“ง
Phone: 01 619 4135 ๐Ÿ“ž
URL: www.gov.ie/taoiseach ๐ŸŒ
Review procedure
Precise information on deadline(s) for review procedures:
โ€œNoneโ€
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 100-336252 (2025-05-23)