RFT for Contact Management Services

Contract notice (2015-02-17)
Object
Scope of the procurement
Title: Call centre
Quantity or scope:
“RFT for Contact Management Services.1 300 0001 500 000”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Call centre 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Not specified
Awarding authority name: Competition and Consumer Protection Commission (CCPC)
Postal address: PO Box 12585, Co. Dublin
Postal code: 1
Postal town: Dublin
Contact
Internet address: http://www.ccpc.ie 🌏
E-mail: sandrarafferty@ccpc.ie 📧
Phone: +353 14703672 📞

Reference
Dates
Date dispatched: 2015-02-17 📅
Submission deadline: 2015-03-31 📅
Publication date: 2015-02-21 📅
Identifiers
Notice number: 2015/S 037-063588
OJ-S issue: 37

Object
Scope of the procurement
Short description:
“RFT for Contact Management Services.”
Quantity or scope:
“RFT for Contact Management Services.”
Estimated value excluding VAT: 1 300 000 💰
1 500 000 💰
Number of possible renewals: 2
Time frame for subsequent contracts: 12 months
Duration: 036 months
Reference number: Contact Management Services
Place of performance
Main site or place of performance:
“Dublin.”

Procedure
Information about authorised persons and opening procedure:
“Sandra Rafferty and Joe O‘Rourke.”
Languages
Language: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Sandra Rafferty
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/110732 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=85841&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=85841&B=ETENDERS_SIMPLE 🌏

Reference
Identifiers
Reference number attributed by the contracting authority: Contact Management Services
Source: OJS 2015/S 037-063588 (2015-02-17)