Multi-Supplier Framework Agreement for the Provision of Technical Advisory Services for Ticketing and Related Technologies

National Transport Authority

The Authority intends to establish a multi-party Framework Agreement in 3 lots for Leap Card technical advisory services. The scope of this tender is the provision of services in relation to the current closed-loop Leap Card scheme, future account based ticketing systems and related activities of the Authority. The Authority is seeking tenderers to supply some or all of the following services, which may be on short- or medium-term engagements.
The Framework Agreement will be for an initial period of 3 years. At the discretion of the Authority, the Framework Agreement may be extended for an additional 1 year up to a maximum of 4 years in total.
The Authority intends to award places on the Framework Agreement across three (3) lots to the highest ranked 6 tenderer(s) in each lot in accordance with the evaluation criteria within each lot, as follows:
Lot 1: Strategic Advisory Services;
Lot 2: Technical Services;
Lot 3: Resource Secondments.
Tenderers may apply for 1 or more lots.

Deadline

The time limit for receipt of tenders was 2019-05-24. The procurement was published on 2019-04-17.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2019-04-17 Contract notice
2020-02-04 Contract award notice
Contract notice (2019-04-17)
Object
Scope of the procurement
Title: Information systems or technology strategic review and planning services
Short description:
The Authority intends to establish a multi-party Framework Agreement in 3 lots for Leap Card technical advisory services. The scope of this tender is the provision of services in relation to the current closed-loop Leap Card scheme, future account based ticketing systems and related activities of the Authority. The Authority is seeking tenderers to supply some or all of the following services, which may be on short- or medium-term engagements. The Framework Agreement will be for an initial period of 3 years. At the discretion of the Authority, the Framework Agreement may be extended for an additional 1 year up to a maximum of 4 years in total. The Authority intends to award places on the Framework Agreement across three (3) lots to the highest ranked 6 tenderer(s) in each lot in accordance with the evaluation criteria within each lot, as follows: Lot 1: Strategic Advisory Services; Lot 2: Technical Services; Lot 3: Resource Secondments. Tenderers may apply for 1 or more lots.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Information systems or technology strategic review and planning services ๐Ÿ“ฆ
Additional CPV: Tickets ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine,Harcourt Lane, Iveagh Court
Postal code: D02 WT20
Postal town: Dublin 2
Contact
Internet address: https://www.nationaltransport.ie ๐ŸŒ
E-mail: fran.kehoe@nationaltransport.ie ๐Ÿ“ง
Phone: +353 18798300 ๐Ÿ“ž
Fax: +353 18798333 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=145750&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=145750&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2019-04-17 ๐Ÿ“…
Submission deadline: 2019-05-24 ๐Ÿ“…
Publication date: 2019-04-19 ๐Ÿ“…
Identifiers
Notice number: 2019/S 078-186924
OJ-S issue: 78
Additional information
The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the revenue commissioners in Ireland. The Contracting Authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
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Object
Scope of the procurement
Short description:
The Authority intends to establish a multi-party Framework Agreement in 3 lots for Leap Card technical advisory services. The scope of this tender is the provision of services in relation to the current closed-loop Leap Card scheme, future account based ticketing systems and related activities of the Authority. The Authority is seeking tenderers to supply some or all of the following services, which may be on short- or medium-term engagements.
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The Framework Agreement will be for an initial period of 3 years. At the discretion of the Authority, the Framework Agreement may be extended for an additional 1 year up to a maximum of 4 years in total.
The Authority intends to award places on the Framework Agreement across three (3) lots to the highest ranked 6 tenderer(s) in each lot in accordance with the evaluation criteria within each lot, as follows:
Lot 1: Strategic Advisory Services;
Lot 2: Technical Services;
Lot 3: Resource Secondments.
Tenderers may apply for 1 or more lots.
Title of the lot: Strategic Advisory Services
Lot number: 1
Short description:
Lot 1: strategic ticketing advisory services:
These services may include but not be limited to the analysis, review, design, evaluation, report writing and advisory services, across both business and technology arenas. This work is likely to be required on an ad hoc basis and the services are likely to require a mix of on-site visits (at the Authorityโ€™s offices in Dublin) and off-site work. International benchmarking and/or peer review comparisons would also be included within this category of service.
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Duration: 48 months
Description of renewals:
At the discretion of the Authority, the Framework Agreement may be extended for an additional one year up to a maximum of 4 years in total.
Title of the lot: Technical Services
Lot number: 2
Short description:
These services may include but not be limited to technical activities such as test tool development, RFID equipment testing and certification, RFID read range analysis, transaction timing analysis, TRSMs/HSMs implementation and transaction security design, and other such technical services relevant to the NTAโ€™s current and next generation ticketing systems. This work if required is likely to be on an ad-hoc basis and these services could be delivered on an off-site basis.
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Description of renewals:
At the discretion of the Authority, the Framework Agreement may be extended for an additional 1 year up to a maximum of 4 years in total.
Title of the lot: Resource Secondments
Lot number: 3
Short description:
These services, if required, would involve the secondment/sourcing of resources for engagements on-site in the Authorityโ€™s offices in Dublin, Ireland.
Such resources must have experience within transit ticketing and the skill sets required may include:
โ€” business analysis,
โ€” systems design and analysis,
โ€” technical design and analysis,
โ€” solution architecture design,
โ€” software development,
โ€” software testing.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As stated in the procurement documents.
Contract execution
Contract performance conditions: As stated in the procurement documents.

Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 6
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2019-11-23 ๐Ÿ“…
Tender opening date: 2019-05-24 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Fran Kehoe
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=145750&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them.
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Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the revenue commissioners in Ireland. The Contracting Authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured.
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The most economically advantageous or any tender will not automatically be accepted.
Refer to procurement documents for further information.

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin 7
Postal code: D7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886125 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Internet address: http://www.courts.ie ๐ŸŒ
Information about review deadlines:
As set out in S.I. No 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).
Source: OJS 2019/S 078-186924 (2019-04-17)
Contract award notice (2020-02-04)
Object
Scope of the procurement
Short description:
The Authority intends to establish a multi-party framework agreement in 3 lots for Leap Card Technical Advisory Services. The scope of this tender is the provision of services in relation to the current closed-loop Leap Card Scheme, future account based ticketing systems and related activities of the Authority. The Authority is seeking tenderers to supply some or all of the following services, which may be on short- or medium-term engagements. The framework agreement will be for an initial period of 3 years. At the discretion of the Authority, the framework agreement may be extended for an additional 1 year up to a maximum of 4 years in total. The Authority intends to award places on the framework agreement across 3 lots to the highest ranked 6 tenderer(s) in each lot in accordance with the evaluation criteria within each lot, as follows: Lot 1: Strategic Advisory Services; Lot 2: Technical Services; Lot 3: Resource secondments. Tenderers may apply for 1 or more lots.
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Total value of the procurement: 1 881 774 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Contact
E-mail: daniel.coen@nationaltransport.ie ๐Ÿ“ง

Reference
Dates
Date dispatched: 2020-02-04 ๐Ÿ“…
Publication date: 2020-02-07 ๐Ÿ“…
Identifiers
Notice number: 2020/S 027-062138
Refers to notice: 2019/S 078-186924
OJ-S issue: 27
Additional information
The โ€˜Total value of the contract/lotโ€™ (Section V.2.4)) for each contract awarded within each respective lot, is the total maximum value for that lot based on the highest notional tender fee from the successful tenderers within that respective lot. Similarly, the โ€˜Total Value of the Procurementโ€™ in Section II.1.7) is based on the summation of these maximum values for each lot.
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Object
Scope of the procurement
Short description:
The Authority intends to establish a multi-party framework agreement in 3 lots for Leap Card Technical Advisory Services. The scope of this tender is the provision of services in relation to the current closed-loop Leap Card Scheme, future account based ticketing systems and related activities of the Authority. The Authority is seeking tenderers to supply some or all of the following services, which may be on short- or medium-term engagements.
Show more
The framework agreement will be for an initial period of 3 years. At the discretion of the Authority, the framework agreement may be extended for an additional 1 year up to a maximum of 4 years in total.
The Authority intends to award places on the framework agreement across 3 lots to the highest ranked 6 tenderer(s) in each lot in accordance with the evaluation criteria within each lot, as follows:
Lot 3: Resource secondments.
These services may include but not be limited toโ€ฆ
โ€ฆ the analysis, review, design, evaluation, report writing and advisory services, across both business and technology arenas. This work is likely to be required on an ad-hoc basis and the services are likely to require a mix of on-site visits (at the Authorityโ€™s offices in Dublin) and off-site work. International benchmarking and/or peer review comparisons would also be included within this category of service.
โ€ฆ technical activities such as test tool development, RFID equipment testing and certification, RFID read range analysis, transaction timing analysis, TRSMs/HSMs implementation and transaction security design and other such technical services relevant to the NTAโ€™s current and next generation ticketing systems. This work if required is likely to be on an ad-hoc basis and these services could be delivered on an off-site basis.

Procedure
Award criteria
Quality criterion (name): Structure and procedures
Quality criterion (weighting): 40
Quality criterion (name): Value add
Quality criterion (weighting): 30
Price (weighting): 30
Quality criterion (weighting): 20
Price (weighting): 40

Award of contract
Date of contract conclusion: 2019-10-18 ๐Ÿ“…
Name: Atkins
National registration number: GB20986253
Postal address: Atkins House, 150 Airside Business Park, Swords
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18108000 ๐Ÿ“ž
E-mail: lorraine.brophy@atkinsglobal.com ๐Ÿ“ง
Internet address: http://www.atkinsireland.ie ๐ŸŒ
Total value of the procurement: 823 680 EUR ๐Ÿ’ฐ
Name: Clevor Consulting Group
National registration number: IE 3545145VH
Postal address: 2715 SE 8th Avenue
Postal town: Portland
Country: United States ๐Ÿ‡บ๐Ÿ‡ธ
Phone: +150 36090204 ๐Ÿ“ž
E-mail: trevor.findley@clevorgroup.com ๐Ÿ“ง
Country: 00 ๐Ÿ™๏ธ
Internet address: http://www.clevorgroup.com ๐ŸŒ
Name: Consult Hyperion
National registration number: 413631386
Postal address: Tweed House,12 The Mount
Postal town: Guildford
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
Phone: +44 1483301793 ๐Ÿ“ž
E-mail: neil@chyp.com ๐Ÿ“ง
Internet address: http://www.chyp.com ๐ŸŒ
Name: Idom
National registration number: 9671231S
Postal address: Ormond Building, 31-36 Ormond Quay Upper, North City
Postal town: Dublin 7
Phone: +44 1773829988 ๐Ÿ“ž
E-mail: dmartin@idom.com ๐Ÿ“ง
Internet address: https://www.idom.com/ ๐ŸŒ
Name: Rebel Transit and Ticketing B.V.
National registration number: NL 8558.24.918 B01
Postal address: Wijnhaven 23
Postal town: Rotterdam
Country: Netherlands ๐Ÿ‡ณ๐Ÿ‡ฑ
Phone: +31 625229581 ๐Ÿ“ž
E-mail: regina.liptak@rebelgroup.com ๐Ÿ“ง
Internet address: http://https://www.rebelgroup.com/en/ ๐ŸŒ
Postal address: Tweed House, 12 The Mount
Total value of the procurement: 342 954 EUR ๐Ÿ’ฐ
Name: G a Retail Serviced
National registration number: 495955086
Postal address: 41-51Grey Street
Postal town: Newcastle
Postal code: NE1 6EE
Phone: +44 7590108802 ๐Ÿ“ž
E-mail: mark.jones@ourhammock.com ๐Ÿ“ง
Postal address: Ormond Building, 31-36 Ormond Quay Upper
Name: Ul ts bv
National registration number: NL809076147B01
Postal address: De Heyderweg 2
Postal town: Leiden
Postal code: 2314 XZ
Phone: +31 717998686 ๐Ÿ“ž
E-mail: dean.zwarts@ul.com ๐Ÿ“ง
Name: Abtran
National registration number: 260018
Postal address: Blackrock Business Park, Bessboro Road
Postal town: Cork
Phone: +353 212301800 ๐Ÿ“ž
E-mail: tenders@abtran.com ๐Ÿ“ง
Internet address: http://www.abtran.com ๐ŸŒ
Total value of the procurement: 715 140 EUR ๐Ÿ’ฐ
Name: Renascent Tech Ltd
National registration number: IE3417745HH
Postal address: 5 Cuil Duin Walk, Citywest
Postal code: D24W PF3
Phone: +353 879507942 ๐Ÿ“ž
E-mail: eric@renascent.technology ๐Ÿ“ง
Name: SYSTRA Ltd.
National registration number: IE 9984384Q
Postal address: 2nd Floor, Riverview House, 21-23 City Quay
Postal town: Dublin 2
Phone: +353 19053961 ๐Ÿ“ž
E-mail: ibyrne@systra.com ๐Ÿ“ง
Internet address: http://www.systra.ie ๐ŸŒ
Name: Systra Ltd
Internet address: https://www.systra.com/en/ ๐ŸŒ
Information about tenders
Number of tenders received: 12
4
5

Contracting authority
Contact
Contact point: Daniel Coen
Source: OJS 2020/S 027-062138 (2020-02-04)