2023-10-12   Provision, Implementation and Support of an Equine ePassport Application and Related Services (Horse Sport Ireland)
The purpose of this competition is to establish a single party Framework Agreement for the development of a secure and scalable Digital Equine Passporting System that may in the future support any of the up to 7 separate equine studbooks to opt in to using a common ePassport solution if they so desire. Under Animal Breeding Regulations, an ePassport will not replace existing physical passports, but is a complementary offering and may include a physical card or token or similar. Tenderers should … View the procurement »
2023-09-01   A team of skilled SAP ICT Resources (Department of Agriculture Food and the Marine)
The Department of Agriculture, Food and the Marine (DAFM) is seeking the provision of a team of skilled external SAP ICT Resources to continue to fulfil its mission of supplying high quality, secure and stable SAP systems and related services within the Department of Agriculture, Food and the Marine. The team of external SAP resources will supplement DAFMs own staff in developing, supporting and upgrading the SAP environment/applications and will provide specific ICT SAP skills that are not currently … View the procurement »
2023-08-17   Provision of a Survey Software Solution to DCU (Dublin City University)
DCU requires an enterprise survey solution that will provide a modern, online, accessible, feature rich survey platform. The University has, until recently, taken a decentralised approach to the sourcing and management of survey software tools with individual departments, faculties and offices engaging vendors separately. While a new central budgetary model for survey tool management has recently been agreed, the University expects the successful Tenderer to take a lead role in the management and … View the procurement »
2023-08-03   Cloud (SaaS) Surveying Platform with Training and Customer Support - The provision of a fully GDPR-compliant cloud... (Public Appointments Service_554)
The provision of a GDPR-compliant cloud (SaaS) surveying platform that allows for the creation of surveys with a range question formats, logic capabilities, analysis and reporting. The overall aim of this project is to put in place an online survey platform that will facilitate PAS to engage with our customers and stakeholders on an ongoing basis, through the provision of surveys at key touch points and the collation and analysis of this data. The project has the following objectives: 1. The ability to … View the procurement »
2023-05-12   Single Operator Framework Agreement for the Provision of Licensing and Operational Support ICT Systems and Related Services (Department of Justice)
The Department of Justice/Gambling Regulatory Authority of Ireland (GRAI) proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of Registration and Operational Support ICT Systems and Related Services. It is expected that the solution(s) acquired as a consequence of this procurement process will be delivered via public Cloud technologies. Please consult the PQQ documents for more information on the full scope of requirements. View the procurement »
2023-01-27   Finance ERP SaaS Solution (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland requires: 1. A modern Enterprise Resource Planning cloud-based SaaS Finance solution or solutions which has a Partner network of accredited Vendors that support and maintain their solution or solutions, that will replace the existing on-premise finance system wit a cloud based finance system enabling process improvements and greater efficiencies. 2. A service provider / implementor to: • Specify, configure, test, deploy and train users on a new Finance system. • Provide ongoing support and … View the procurement »
Mentioned suppliers: Tekenable
2022-11-21   Framework Agreement for a CRM Consultancy to support the Redesign, Development, Support & Related Services for... (Design & Crafts Council Ireland)
Design & Crafts Council Ireland (DCCI) invites tender submissions from interested CRM Consultant Agencies for the redesign, build, implementation, and support of DCCI’s Salesforce CRM System. The project will require the successful tenderer to manage the project – CRM redesign and development, and adoption strategy, liaising with DCCI CRM Administrator and relevant personnel to understand the business needs. View the procurement »
Mentioned suppliers: TEKenable Ltd
2022-11-17   Provision of CRM Services to Atlantic Technological University to include Implementation, Hosting, Support and... (Atlantic Technological University)
Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support, and related services. Pre-Qualification Phase Stage 1 The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire. View the procurement »
Mentioned suppliers: Intuity Technologies
2022-10-18   The Department of Housing, Local Government and Heritage seeks the provision of a CRM Platform Related Services Solution (Department of Housing, Local Government and Heritage)
Provision, configuration, implementation and on-going maintenance and support of a new Customer Relationship Management (CRM) Platform. View the procurement »
2022-09-19   UCD wishes to procure the services of a survey tool (University College Dublin ( UCD ))
UCD wishes to procure a campus wide survey tool platform View the procurement »
2022-09-13   Business Process Improvement platform and Customer Relationship Management platform (Clare County Council)
Clare County Council seeks to implement a digital service platform for staff and customers. The solution will allow customers to avail of digital services. Customers and staff must be able to submit online applications, such as grants and jobs. The solution will include an in-house development and delivery environment for digital services. It will include an on option for a CRM solution for customer service agents. It will provide a tasks workspace for users assigned tasks in the workflow and service … View the procurement »
Mentioned suppliers: Granicus-Firmstep Limited
2022-09-12   Upgrade and ongoing support services for Oracle E-Business Suite (EBS) Application, Operating System, Database and... (Department of Housing, Local Government and Heritage)
Request for tender for the provision of Upgrade and ongoing support services for Oracle E-Business Suite (EBS) Application, Operating System, Database and associated technology to the Department of Housing, Local Government and Heritage View the procurement »
Mentioned suppliers: Version 1
2022-08-26   RFT for the provision of Enterprise Resource Planning (ERP) system for the Houses of the Oireachtas Service (Houses of the Oireachtas Service)
The Houses of the Oireachtas Commission (hereinafter referred to as the Contracting Authority) invites expressions of interest from suitably qualified candidates for the establishment of a framework agreement for the provision of multiple modules of an Enterprise Resource Planning (ERP) System and related Services for the Houses of the Oireachtas. The intention of this project is to procure a cloud-based (hosted) software system(s) with an implementation partner to create an integrated solution for the … View the procurement »
2022-08-22   Microsoft Dynamics 365 Customer Relationship Management system and Chatbot Microsoft PVA, Omnichannel, Services... (Department of Agriculture, Food and the Marine)
An improved CRM will enhance service delivery to all external/internal customers and mitigate reputational risks to DAFM as follows: •Enhanced integration of systems will reduce duplication of calls •One system, one message – assurance of a cohesive message being relayed to customers. •Improved customer access to data in relation to scheme applications, herd data etc •Improved monitoring of customer queries especially at peak application/payment times. •Improved inter connectivity to other compatible … View the procurement »
Mentioned suppliers: Codec-dss Limited - T/A Codec
2022-08-18   Provision of a Creditor Reconciliation Tool and Balance Sheet Reconciliation Tool for HSE Finance Shared Services to... (Health Service Executive (HSE))
HSE invites tenders from suitably qualified service providers to supply, implement and provide support and maintenance of a centralised Reconciliation Tool to enable reconciliations be delivered centrally under HSE Finance Shared Services under the Government mandated Shared Service model. It is HSE’s intention to award a contract to a single supplier to meet the requirements of a single Reconciliation Tool for both the Creditors and Balance Sheet requirements. The closing date for receipt of tenders is … View the procurement »
Mentioned suppliers: Minabiz (Pty) Ltd
2022-08-17   Microsoft Dynamics/Power Platform services for the Development of a Case Management System for Employment Permits (Department of Enterprise, Trade and Employment)
The current case management system in the Employment Permits section of the Department of Enterprise, Trade and Employment (DETE) is one of several ageing Lotus Notes based systems which are due for replacement over the coming twelve to eighteen months. The Department is seeking to redevelop these systems using Cloud-based Microsoft Dynamics/Power Platform solutions. The vision for the systems to support this service is for an efficient and easy to use back-end system which supports the optimal … View the procurement »
Mentioned suppliers: Open Sky Data Systems
2022-08-15   Licensing, development, maintenance, upgrades, consultancy, and technical support for existing Unit 4 Business World... (National University of Ireland, Galway (NUI Galway))
NUIG currently operates an Agresso IT system version Milestone 7 under a Licence agreement with Unit 4 Business World and requires a service provider to supply an annual Licence for use of the system, furthermore we require consultancy services for development, maintenance, upgrades, consultancy, and technical support. View the procurement »
2022-07-26   AWS-hosted Public-services platform (Monaghan County Council)
Local Authorities has produced a service catalogue which identifies over 1,000 services that local authorities deliver to the public. Like solicitor services, these are largely manual paper-based processes in most local authorities. The government has also set a target for the sector to deliver 90% of applicable services digitally by 2030 View the procurement »
Mentioned suppliers: Ascendas Business Solutions Ltd.
2022-06-13   FIN-17 - Provision of a Finance Management System & Related Services (Health Information and Quality Authority (HIQA))
The provision of a cloud-based Finance Management system and related services. View the procurement »
Mentioned suppliers: Sysco Software Solutions
2022-05-31   Finance ERP SaaS Solution (Fáilte Ireland-National Tourism Development Authority)
The Finance Division within Fáilte Ireland has responsibility for financial accounts, management reporting, procurement, grant management, accounts receivable, accounts payable, external/internal audit, and risk management. Fáilte Ireland requires: 1. A modern ERP cloud-based SaaS Finance solution to replace the existing Finance system which will enable process improvements resulting in greater efficiencies. 2. A service provider to configure, test, implement, train and provide ongoing support for the … View the procurement »
2022-04-11   Provision, Implementation, Maintenance and Support of a Financial Management Solution (April 2022) (National Transport Authority)
The NTA intends to appoint a Service Provider for the full scope of the provision, implementation, maintenance and support of a financial management solution. View the procurement »
2022-04-01   BC for Housing ICT Project for Dept of Housing, Planning and Local Government (Department of Housing, Local Government and Heritage)
This PQQ is being issued in stage 1 of a Competitive Procedure with Negotiation. Candidates who are successful at Stage 1 may be invited to respond to a request for tenders (RFT) at Stage 2 of this competition. All RFT documentation is included with this PQQ for information purposes. View the procurement »
2022-03-15   Provision of an Enterprise Risk Management System (National Transport Authority)
The Authority is seeking to appoint a service provider to provide a Software-as-a-Service (“SaaS”) based Enterprise Risk Management System (ERMS) to support the Authority Risk Function to meet its strategic objectives, which include: • embedding a robust risk framework to ensure risks associated with the wider Authority • strategy are understood and actively managed; • delivering high-value, insightful and relevant risk reporting to stakeholders; and • enhancing knowledge of risk management best practice … View the procurement »
Mentioned suppliers: CAM Management Solutions Limited
2022-03-01   Microsoft Dynamics/Power Platform services for the Development of a Case Management System for The Labour Court (Department of Enterprise, Trade and Employment)
Microsoft Dynamics/Power Platform services for the Development of a Case Management System for The Labour Court View the procurement »
Mentioned suppliers: Storm Technology Ltd
2022-02-04   Online Survey Services (Trinity College Dublin, the University of Dublin)
This public procurement competition relates to the establishment of a Multi-Party Framework Agreement for the supply of Online Survey Services to support remote and online surveys primarily conducted by Trinity College Dublin. Please see RFT clause 1.4 for other institutions which may avail of the services. The established software-as-a-service (SaaS) solution will be initially expected to deliver online survey functionality for an annual GOS data collection project. This sample project will be used to … View the procurement »
Mentioned suppliers: Momentive Europe Unlimited Company Optimum Contact Ltd
2021-11-12   Microsoft Dynamics services for the Development of a Case Management System for The Labour Court (Department of Enterprise, Trade and Employment)
The Labour Court’s current case management system was developed in Lotus Notes and reporting is a mixture of Lotus Notes Views and Cognos/Tableau reports. The Department is seeking to redevelop these systems using Cloud-based Microsoft Dynamics solutions. Although the Labour Court has been computerised for many years, existing processes remain paper based. The Labour Court is implementing a “digitisation project” to move the hearing process into the digital age - this will be formalised within the new … View the procurement »
2021-11-09   Provision, Implementation, Maintenance and Support of a Financial Management Solution (National Transport Authority)
The NTA intends to appoint a Service Provider for the full scope of the provision, implementation, maintenance and support of a financial management solution. View the procurement »
2021-10-29   Campus-wide Survey Software Tool (University College Cork ( UCC ))
UCC aims to standardise the governance of surveys within the organisation. To support this, it requires an enterprise survey solution for the university which will provide a modern, online, accessible, feature rich survey platform while ensuring that the security and data controls in place help reduce the risk of such data collection. View the procurement »
Mentioned suppliers: Qualtrics LLC
2021-10-11   Establishment of a Single Party Framework for Implementation of Garage Management Solution for Bus Éireann (Bus Eireann/Irish Bus)
The Contracting Authority seeks a solution to automate several activities related with the maintenance of vehicles for the services. View the procurement »
2021-08-17   Tender for Customer Relationship Management System and Related Services (Higher Education Authority)
The Contracting Authority wishes to engage in a competitive process for the establishment of a single-operator framework agreement for the Provision, Implementation and Support of a Customer Relationship Management System and Related Services to the Higher Education Authority. View the procurement »
Mentioned suppliers: BDO Eaton Square Ltd
2021-08-10   CONTRACT FOR THE PROVISION OF A FINANCIAL MANAGEMENT SYSTEM TO HORSE RACING IRELAND AND SUBSIDIARIES (Horse Racing Ireland (HRI))
The Contracting Authority is publishing a request for tenders to companies that can supply, install, integrate, customise, maintain, upgrade and support a Finance Management System (FMS) and associated processes. View the procurement »
2021-06-28   Customer Identity Management Service (Raidio Teilifis Eireann (RTE))
RTÉ are seeking companies who can deliver a Customer Identity Management Service so RTÉ customers can register and sign in to RTÉ products and services for various benefits. This tender is for a renewal of an existing service. The contract amount covers a period of 3 years. View the procurement »
2021-05-21   Support, Maintenance and Development of the Financial Management System (Trinity College Dublin, the University of Dublin)
The services comprise support, maintenance and development of the oracle financial management system at Trinity College Dublin. The service will extend to functional support for the University’s E-Business Suite implementation. View the procurement »
Mentioned suppliers: Velocity Technology Solutions
2021-04-09   Provision of an Upgrade to Oracle 11i eBusiness Suite and Bespoke HR System and Replacement of Supporting Hardware... (Department of Defence)
The Minister for Defence invites responses to this pre-qualification questionnaire (‘PQQ’) from economic operators for the provision of the for upgrade of Oracle eBusiness Suite and bespoke Oracle Forms/Reports HR system on new infrastructure. View the procurement »
Mentioned suppliers: Fujitsu (Ireland) Limted
2021-03-25   Single Party Framework for the Provision of an Enterprise CRM Solution for Meath County Council (Meath County Council)
Meath County Council is looking to put in place a single party framework for the provision of an enterprise CRM solution. View the procurement »
Mentioned suppliers: Provident CRM
2021-03-04   Online Grants Management System (Sport Ireland)
Sport Ireland wishes to procure an online grant management system. Sport Ireland allocates over 40 million euro annually in grants to funded organisations. View the procurement »
Mentioned suppliers: Smartsimple Software Ireland Ltd
2021-01-29   Digital Services and Customer Relationship Management Platform (Cork County Council)
The digital services portfolio resides within corporate services directorate and is managed by the Service rePublic unit there. This unit holds the service transformation and innovation brief and uses a service design approach to deliver its programme. The current online services and customer relationship management solution is the govService platform from Granicus. The Service rePublic unit are responsible for the ongoing development and delivery of digital services through this platform. A tender for … View the procurement »
Mentioned suppliers: Granicus-Firmstep Limited
2021-01-28   Finance Management Software System for the Irish Management Institute (University College Cork (UCC))
The Irish Management Institute are seeking to replace the current finance system with a modern off-the-shelf FMS solution. The contracting authority will be the Irish Management Institute, not University College Cork. Please note: this is a revised version of a tender issued in 2020 which did not result in contract award. View the procurement »
Mentioned suppliers: m-Hance Cloud Software Solutions Ltd t/a ‘m-hance’
2020-12-17   Dublin Port Company Planning and Business Intelligence Software System (Dublin Port Company)
DPC has a requirement to procure a planning and business intelligence software system which will have budgeting and statistics and reporting functionality. At present DPC uses a legacy ‘Cognos’ platform for business planning, revenue reporting and statistical reporting. DPC is looking for expressions of interest from appropriate companies who believe they can meet our high-level requirements as set out in the PQQ. View the procurement »
2020-12-17   Stock Management/Point of Sale Solution for Prisons to be Hosted on IPS Network (Irish Prison Service)
The IPS wishes to acquire a multi-site, multi-user stock management/point of sale ICT based solution to enhance the management, control and delivery of shop services to prisoners. In addition, the solution is to be managed and administered from HQ, so there is a requirement to implement in IPS HQ in Longford with access rights to all sites. View the procurement »
Mentioned suppliers: Retail Integration Ltd
2020-07-16   Implementation and Support of an Integrated Financial Management System and Related Services (Higher Education Authority)
The HEA intends to identify and select the most economically advantageous software for its financial management system requirements. The system to be implemented will enable the organisation to: • carry out the accounting system functions including nominal ledger processing, procurement and purchasing, accounts payable, processing T&S claims, grants payable, accounts receivable, fixed assets, reporting and budgeting, and bank/treasury management; • support current and future integration to other systems … View the procurement »
Mentioned suppliers: Sysco Software Solutions
2020-06-26   The Delivery of Microsoft Dynamics 365 Development, Advisory and Support Services — Multiparty Framework (Cascade System) (Dun Laoghaire Rathdown County Council)
Dun Laoghaire-Rathdown County Council is seeking to create a multiparty framework (cascade system) for the drawdown of development, advisory and support services for Microsoft Dynamics 365 and related Office 365 products. It is envisaged that Dun Laoghaire-Rathdown County Council will require access to professional services for a range of Microsoft Dynamics 365 and related Office 365 products requirements including, but not limited to, the following: — systems/business analysis — solutions development — … View the procurement »
2020-05-11   Multi Supplier Framework for the Provision of Microsoft Services for Digital Workplace Transformation (Cork City Council)
Cork City Council is inviting tenders from suitably qualified and experienced organisations for the supply of a range of Microsoft Services to underpin the design and integration of its digital workplace transformation programme. This programme will effect profound transformational change for the people, processes and assets within the organisation and the services that it provides to its elected members and the wider population of Cork. It will be underpinned by a vision of an end state which fully … View the procurement »
Mentioned suppliers: BearingPoint Ireland Ergo Hibernia Services Ltd t/a Evros Technology Group Open Sky Data Systems Spanish Point Technologies Ltd Storm Technology Ltd
2020-03-05   Establishment of a Single Party Framework Agreement for Provision of Services Microsoft Dynamics Consultancy (Kildare County Council)
The contracting authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the provision of microsoft dynamics consultancy for Kildare County Council. View the procurement »
Mentioned suppliers: Storm Technology Ltd
2019-09-23   Finance Module of an Enterprise Resource Planning (ERP) Software Solution (Medical Council)
The contracting authority wishes to invite Expressions of Interest (EOIs) to engage in a competitive process for the provision of a finance module of an enterprise resource planning (ERP) software solution. View the procurement »
Mentioned suppliers: Teamsoft Ltd
2019-09-18   Galway Harbour Company Financial Modelling and Associated Services (Galway Harbour Company)
Galway Harbour Company is seeking to establish a framework agreement with a single operator for the provision of financial modelling and associated services, with a completed masterplan of the Inner Dock area providing the basis of preparation for the financial model. View the procurement »
2019-08-06   Establishment of a Single Party Framework Agreement for the Provision and Ongoing Maintenance and Support for an... (Enterprise Ireland)
Enterprise Ireland invites expressions of interest in relation to a framework for the provision, implementation and ongoing maintenance and support for an integrated cloud based financial management system solution. View the procurement »
2019-03-26   Implementation and Configuration of a CRM System and Follow Up Consultancy Services to Horse Racing Ireland and Subsidiaries (Horse Racing Ireland (HRI))
Horse Racing Ireland and subsidiaries wishes to engage a suitably qualified service provider to provide installation and configuration services for a CRM System and follow up consultancy services. From a commercial and marketing perspective the critical objectives for HRI are to increase the profile of Irish racing; enhance the experience of going racing in Ireland and ultimately growing attendances at racing. In order to do that a better understanding of the current and potential audience is required. … View the procurement »
Mentioned suppliers: Two Circles Ltd
2019-02-13   ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for the University... (Education Procurement Service (EPS))
The University of Limerick (UL) will appoint a successful supplier for the supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise. View the procurement »
2019-01-03   Provision of Digital Transformation Services (PSI — the Pharmacy Regulator)
The Pharmaceutical Society of Ireland (PSI) is planning to undertake a digital transformation and is seeking a technology solution to enable this transformation. The solution must provide functionality broadly encompassing the following business activities: — all aspects of qualification recognition and registration for individuals, — all aspects of registration for pharmacies, — all aspects of pharmacy compliance and quality assessment, — all aspects of complaints, concerns, queries and other … View the procurement »
Mentioned suppliers: Dss