Licensing, development, maintenance, upgrades, consultancy, and technical support for existing Unit 4 Business World (Agresso) system

National University of Ireland, Galway (NUI Galway)

NUIG currently operates an Agresso IT system version Milestone 7 under a Licence agreement with Unit 4 Business World and requires a service provider to supply an annual Licence for use of the system, furthermore we require consultancy services for development, maintenance, upgrades, consultancy, and technical support.

Deadline

The time limit for receipt of tenders was 2022-09-15. The procurement was published on 2022-08-15.

Who? What? Where?
Procurement history
Date Document
2022-08-15 Contract notice
Contract notice (2022-08-15)
Object
Scope of the procurement
Title: Software consultancy services
Reference number: CON 1346
Short description:
NUIG currently operates an Agresso IT system version Milestone 7 under a Licence agreement with Unit 4 Business World and requires a service provider to supply an annual Licence for use of the system, furthermore we require consultancy services for development, maintenance, upgrades, consultancy, and technical support.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software consultancy services ๐Ÿ“ฆ
Additional CPV: Software package and information systems ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: National University of Ireland, Galway (NUI Galway)
Postal address: University Road
Postal town: Galway
Contact
Internet address: http://www.nuigalway.ie ๐ŸŒ
E-mail: brendan.olooney@nuigalway.ie ๐Ÿ“ง
Phone: +353 91524411 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220954&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220954&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-08-15 ๐Ÿ“…
Submission deadline: 2022-09-15 ๐Ÿ“…
Publication date: 2022-08-19 ๐Ÿ“…
Identifiers
Notice number: 2022/S 159-453899
OJ-S issue: 159
Additional information
Authorised personnel of the Contracting Authority

Object
Scope of the procurement
Estimated total value: 2 200 000 EUR ๐Ÿ’ฐ
Short description:
NUIG currently operates an Agresso IT system version Milestone 7 under a License Agreement with Unit 4 Business World and requires a service provider to supply an annual License for use of the system, furthermore we require consultancy services for development, maintenance, upgrades, consultancy, and technical support.
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Estimated value excluding VAT: 2 200 000 EUR ๐Ÿ’ฐ
Duration: 96 months

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 16:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 12 months
Tender opening date: 2022-09-15 ๐Ÿ“…
Tender opening time: 16:00
Place: Electronically via eTenders platform.
Additional information: Authorised personnel of the Contracting Authority

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Procurement Unit
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/414 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220954&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices: 84 months
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
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2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition.
3) Suppliers should note the following when making their submission:
โ€ข There is a maximum upload limit of 2GB per file. Documents larger than this should be divided into smaller files prior to upload.
โ€ข In order to submit a document to the electronic postbox, please note that you must click โ€œSubmit Responseโ€. After submitting a response, the response may be modified and re-submitted as many times as may be necessary until the RFT deadline has expired. Suppliers should be aware that the โ€œSubmit Responseโ€ button will be disabled automatically upon expiration of the response deadline.
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โ€ข Suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should take into account the fact that upload speeds vary.
โ€ข If you experience difficulty when uploading documents please contact eTenders Support Desk for technical assistance. Email etenders@eusupply. com or Telephone: 353(0)21 2439277 (09:00am โ€“ 17:30pm GMT). All queries must be submitted through the messaging facility on www.etenders.gov.ie.
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4) All queries regarding this tender requirement or process must be submitted through www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie. The details of the person making a query will not be disclosed when circulating the response
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5) This is the sole call for competition for this contract/framework.
6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
7) Contract award will be subject to the approval of the competent authorities.
8) It will be a condition of award that the successful tenderer is and remains tax compliant.
9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.
10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
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11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
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12) Please note due to the current COVID-19 pandemic, facilitation of all meetings, site visits, clarification meetings, & assessments of samples, etc. (as applicable) is impacted. Where possible the Contracting Authority will put in place alternative arrangements such as on-line meetings, etc. Likewise, anticipated dates (closing date for receipt of clarifications or tender submissions) may change. Suppliers will be kept fully up to date at all stages through the eTenders messaging.
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Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Postal code: DO7 N972
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Internet address: www.courts.ie ๐ŸŒ
Information about review deadlines:
The contract / framework is covered by the application of the Remedies Directive and SI 130 and the relevant standstill period applied at time of notification.
Source: OJS 2022/S 159-453899 (2022-08-15)