Provision of a Survey Software Solution to DCU

Dublin City University

DCU requires an enterprise survey solution that will provide a modern, online, accessible, feature rich survey platform. The University has, until recently, taken a decentralised approach to the sourcing and management of survey software tools with individual departments, faculties and offices engaging vendors separately. While a new central budgetary model for survey tool management has recently been agreed, the University expects the successful Tenderer to take a lead role in the management and administration of any new site license

Deadline

The time limit for receipt of tenders was 2023-09-11. The procurement was published on 2023-08-17.

Who? What? Where?
Procurement history
Date Document
2023-08-17 Contract notice
Contract notice (2023-08-17)
Object
Scope of the procurement
Title: Customer survey services
Reference number: 23015-S
Short description:
DCU requires an enterprise survey solution that will provide a modern, online, accessible, feature rich survey platform. The University has, until recently, taken a decentralised approach to the sourcing and management of survey software tools with individual departments, faculties and offices engaging vendors separately. While a new central budgetary model for survey tool management has recently been agreed, the University expects the successful Tenderer to take a lead role in the management and administration of any new site license
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Customer survey services ๐Ÿ“ฆ
Additional CPV: Industry specific software development services ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Dublin City University
Postal address: Glasnevin, Dublin 9
Postal code: D09 DXA0
Postal town: Dublin
Contact
Internet address: https://www.dcu.ie ๐ŸŒ
E-mail: procurement@dcu.ie ๐Ÿ“ง
URL for documents: https://www.etenders.gov.ie ๐ŸŒ
URL for participation: https://www.etenders.gov.ie ๐ŸŒ

Reference
Dates
Date dispatched: 2023-08-17 ๐Ÿ“…
Submission deadline: 2023-09-11 ๐Ÿ“…
Publication date: 2023-08-22 ๐Ÿ“…
Identifiers
Notice number: 2023/S 160-507897
OJ-S issue: 160

Object
Scope of the procurement
Estimated total value: 720 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 720 000 EUR ๐Ÿ’ฐ
Duration: 48 months
Description of renewals:
DCU reserves the right to extend the Term for a period or periods of up to 12 months with a maximum of 4 such extension or extensions on the same terms and conditions, subject to DCUโ€™s obligations at law.
Place of performance
Main site or place of performance: Dublin, Ireland

Procedure
Legal basis: 32014L0024
Accelerated procedure:
The University needs to have this contract in place as a matter of urgency to allow departments with existing survey tool requirements to manage migration and/or implementation of new arrangements in a timeline that aligns with academic requirements.
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Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 6 months
Tender opening date: 2023-09-11 ๐Ÿ“…
Tender opening time: 12:30

Contracting authority
Contact
Address of the buyer profile: https://www.etenders.gov.ie ๐ŸŒ
Documents URL: https://www.etenders.gov.ie ๐ŸŒ

Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Information about review deadlines: Please consult your legal advisors
Source: OJS 2023/S 160-507897 (2023-08-17)