Online Survey Services
Trinity College Dublin, the University of Dublin
This public procurement competition relates to the establishment of a Multi-Party Framework Agreement for the supply of Online Survey Services to support remote and online surveys primarily conducted by Trinity College Dublin. Please see RFT clause 1.4 for other institutions which may avail of the services.
The established software-as-a-service (SaaS) solution will be initially expected to deliver online survey functionality for an annual GOS data collection project. This sample project will be used to define the technical requirements for evaluation purposes. With regard to ongoing requirements, Trinity estimates annual expenditure for survey services at €60,000. The cost evaluation will be based on 250 licences. The initial licence drawdown may be less and will vary from contract to contract.
The overall potential value of the Framework, subject to HEAnet Client drawdown is specified in Clause 1.3.
The time limit for receipt of tenders was 2022-03-07. The procurement was published on 2022-02-04.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Business transaction and personal business software development services › Financial analysis and accounting software development services › Customer Relation Management software development services
- • Customer services › Customer survey services › Customer satisfaction survey
- • Software-related services › Software implementation services
- • Survey services › Survey conduction services
- • Survey services › Survey design services
Procurement history
| Date | Document |
|---|---|
| 2022-02-04 | Contract notice |
| 2022-10-27 | Contract award notice |
Contract notice (2022-02-04)
Object
Scope of the procurement
Title: Survey conduction services
Reference number: TCD-22-C0980
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Survey conduction services 📦
Additional CPV: Customer Relation Management software development services 📦
Place of performance
NUTS region: Dublin 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Trinity College Dublin, the University of Dublin
Postal address: College Green
Postal code: Co. Dublin
Postal town: Dublin 2
Contact
Internet address: http://www.tcd.ie 🌏
E-mail: ryank8@tcd.ie 📧
Phone: +353 18962376 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=206902&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=206902&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-02-04 📅
Submission deadline: 2022-03-07 📅
Publication date: 2022-02-09 📅
Identifiers
Notice number: 2022/S 028-071819
OJ-S issue: 28
Object
Scope of the procurement
Short description:
Estimated total value: 3 000 000 EUR 💰
Estimated value excluding VAT: 3 000 000 EUR 💰
Duration: 48 months
Place of performance
Main site or place of performance: Dublin
Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2022-03-07 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: 2200007u
Contact
Contact point: Kevin Ryan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/336 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=206902&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: dublin
Postal code: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2022/S 028-071819 (2022-02-04)
Object
Scope of the procurement
Title: Survey conduction services
Reference number: TCD-22-C0980
Short description:
This public procurement competition relates to the establishment of a Multi-Party Framework Agreement for the supply of Online Survey Services to support remote and online surveys primarily conducted by Trinity College Dublin. Please see RFT clause 1.4 for other institutions which may avail of the services.
The established software-as-a-service (SaaS) solution will be initially expected to deliver online survey functionality for an annual GOS data collection project. This sample project will be used to define the technical requirements for evaluation purposes. With regard to ongoing requirements, Trinity estimates annual expenditure for survey services at €60,000. The cost evaluation will be based on 250 licences. The initial licence drawdown may be less and will vary from contract to contract.
The overall potential value of the Framework, subject to HEAnet Client drawdown is specified in Clause 1.3.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Survey conduction services 📦
Additional CPV: Customer Relation Management software development services 📦
Place of performance
NUTS region: Dublin 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Trinity College Dublin, the University of Dublin
Postal address: College Green
Postal code: Co. Dublin
Postal town: Dublin 2
Contact
Internet address: http://www.tcd.ie 🌏
E-mail: ryank8@tcd.ie 📧
Phone: +353 18962376 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=206902&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=206902&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-02-04 📅
Submission deadline: 2022-03-07 📅
Publication date: 2022-02-09 📅
Identifiers
Notice number: 2022/S 028-071819
OJ-S issue: 28
Object
Scope of the procurement
Short description:
This public procurement competition relates to the establishment of a Multi-Party Framework Agreement for the supply of Online Survey Services to support remote and online surveys primarily conducted by Trinity College Dublin. Please see RFT clause 1.4 for other institutions which may avail of the services.
Show more
The established software-as-a-service (SaaS) solution will be initially expected to deliver online survey functionality for an annual GOS data collection project. This sample project will be used to define the technical requirements for evaluation purposes. With regard to ongoing requirements, Trinity estimates annual expenditure for survey services at €60,000. The cost evaluation will be based on 250 licences. The initial licence drawdown may be less and will vary from contract to contract.
Show more
The overall potential value of the Framework, subject to HEAnet Client drawdown is specified in Clause 1.3.
Estimated value excluding VAT: 3 000 000 EUR 💰
Duration: 48 months
Place of performance
Main site or place of performance: Dublin
Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2022-03-07 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: 2200007u
Contact
Contact point: Kevin Ryan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/336 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=206902&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: dublin
Postal code: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2022/S 028-071819 (2022-02-04)
Contract award notice (2022-10-27)
Object
Scope of the procurement
Total value of the procurement: 3 000 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2022-10-27 📅
Publication date: 2022-10-31 📅
Identifiers
Notice number: 2022/S 210-603999
Refers to notice: 2022/S 028-071819
OJ-S issue: 210
Procedure
Award criteria
Quality criterion (name): Functional Requirements
Quality criterion (weighting): 35%
Quality criterion (name): Business IT Requirements
Quality criterion (weighting): 10%
Quality criterion (name): IT Security Requirements
IT Technical Requirements
Sustainability
Quality criterion (weighting): 5%
Price (weighting): 30%
Award of contract
Date of contract conclusion: 2022-09-29 📅
Name: Momentive Europe Unlimited Company
National registration number: 362962083
Postal address: 2 Shelbourne Buildings, 2nd Floor Shelbourne Road
Postal town: Dublin
Postal code: Ireland
Country: Ireland 🇮🇪
E-mail: mkelly@momentive.ai 📧
Country: Dublin 🏙️
Total value of the procurement: 2 500 000 EUR 💰
Date of contract conclusion: 2022-10-26 📅
Name: Optimum Contact Ltd
National registration number: 830470649
Postal address: 210 Pentonville Road
Postal town: London
Postal code: N1 9JY
Country: United Kingdom 🇬🇧
Phone: +44 1249554232 📞
E-mail: virginia.trott@optimumcontact.com 📧
Country: Haringey and Islington 🏙️
Internet address: http://www.optimumcontact.com 🌏
Total value of the procurement: 500 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2022/S 210-603999 (2022-10-27)
Object
Scope of the procurement
Total value of the procurement: 3 000 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2022-10-27 📅
Publication date: 2022-10-31 📅
Identifiers
Notice number: 2022/S 210-603999
Refers to notice: 2022/S 028-071819
OJ-S issue: 210
Procedure
Award criteria
Quality criterion (name): Functional Requirements
Quality criterion (weighting): 35%
Quality criterion (name): Business IT Requirements
Quality criterion (weighting): 10%
Quality criterion (name): IT Security Requirements
IT Technical Requirements
Sustainability
Quality criterion (weighting): 5%
Price (weighting): 30%
Award of contract
Date of contract conclusion: 2022-09-29 📅
Name: Momentive Europe Unlimited Company
National registration number: 362962083
Postal address: 2 Shelbourne Buildings, 2nd Floor Shelbourne Road
Postal town: Dublin
Postal code: Ireland
Country: Ireland 🇮🇪
E-mail: mkelly@momentive.ai 📧
Country: Dublin 🏙️
Total value of the procurement: 2 500 000 EUR 💰
Date of contract conclusion: 2022-10-26 📅
Name: Optimum Contact Ltd
National registration number: 830470649
Postal address: 210 Pentonville Road
Postal town: London
Postal code: N1 9JY
Country: United Kingdom 🇬🇧
Phone: +44 1249554232 📞
E-mail: virginia.trott@optimumcontact.com 📧
Country: Haringey and Islington 🏙️
Internet address: http://www.optimumcontact.com 🌏
Total value of the procurement: 500 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2022/S 210-603999 (2022-10-27)
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