Procurements: Telephone survey services
>20 archived procurements
Telephone survey services have been procured by organizations such as The Office of Government Procurement, National Transport Authority, and Bord Gais Eireann.
Historically, suppliers within this area have been Abtran, Behaviour and Attitudes Marketing Research, Behaviour & Attitudes Marketing Research, RigneyDolphin Group, Servisource Recruitment, Aiden Lee, Amarach Research, An Post, ARI Services Europe Ltd [ARISE], and ARI Services Europe Ltd (ARISE).
- Business services: law, marketing, consulting, recruitment, printing and security (>20 new procurements)
- Market and economic research; polling and statistics (>20)
- Market research services (10)
- Survey services (5)
- Survey conduction services
- Telephone survey services ⬅️
Recent procurements of telephone survey services in Ireland
2025-05-12
Framework for General Market Research Services (Electricity Supply Board ( ESB ))
The Contracting Entity intends to procure a framework for General Market Research Services. The Contracting Entity intends to procure a market research services framework for five separate Lots, with a single supplier appointed for each Lot. Companies are invited to respond either individually to one of the five of the Lots, or a combination of any or all of the Lots. Lot 1: Customer Satisfaction and Effort Tracking Lot 2: Trackers and Quantitative Research Lot 3: Qualitative Research Lot 4: Behavioural … View the procurement »
The Contracting Entity intends to procure a framework for General Market Research Services. The Contracting Entity intends to procure a market research services framework for five separate Lots, with a single supplier appointed for each Lot. Companies are invited to respond either individually to one of the five of the Lots, or a combination of any or all of the Lots. Lot 1: Customer Satisfaction and Effort Tracking Lot 2: Trackers and Quantitative Research Lot 3: Qualitative Research Lot 4: Behavioural … View the procurement »
2025-03-11
Establishment of Multi Supplier Framework Agreement for the Provision of Survey Services (University College Dublin ( UCD ))
The Contracting Authority is employing the open procedure to establish this multi-party framework agreement. This framework agreement concerns the delivery of survey services with an initial contract for the provision of sampling fieldwork and other deliverables of the European Social Survey Round 12 in Ireland View the procurement »
The Contracting Authority is employing the open procedure to establish this multi-party framework agreement. This framework agreement concerns the delivery of survey services with an initial contract for the provision of sampling fieldwork and other deliverables of the European Social Survey Round 12 in Ireland View the procurement »
2024-10-01
Contract for the Supply of Survey Services: Survey of Skills and Job Quality in the Republic of Ireland and Northern Ireland (University College Dublin ( UCD ))
The Contracting Authority requires a survey to be conducted for a survey of skills and job quality. The survey is to be conducted in the Republic of Ireland and Northern Ireland. The contract will be for an initial period of one year with the option to extend for a further one year with a maximum of two such extensions. During this period the Contracting Authority reserves the right to award other contracts for survey services which the Contracting Authority deems appropriate. The current survey is … View the procurement »
The Contracting Authority requires a survey to be conducted for a survey of skills and job quality. The survey is to be conducted in the Republic of Ireland and Northern Ireland. The contract will be for an initial period of one year with the option to extend for a further one year with a maximum of two such extensions. During this period the Contracting Authority reserves the right to award other contracts for survey services which the Contracting Authority deems appropriate. The current survey is … View the procurement »
2024-06-14
Request for Tenders to establish a Multi Supplier Framework Agreement for the provision of Managed Business Process... (The Office of Government Procurement)
The request for Tenders to establish a Multi-Supplier Framework Agreement for the provision of Managed Business Process Support Services consisting of Contact Management and Related Administrative Services (including incidental Customer Relationship Management (CRM), Market Survey Services, Postal and Mail Handling Services, Payments Processing and Appointments Scheduling Services, incidental Data Management Services, and incidental Document Management Services). View the procurement »
The request for Tenders to establish a Multi-Supplier Framework Agreement for the provision of Managed Business Process Support Services consisting of Contact Management and Related Administrative Services (including incidental Customer Relationship Management (CRM), Market Survey Services, Postal and Mail Handling Services, Payments Processing and Appointments Scheduling Services, incidental Data Management Services, and incidental Document Management Services). View the procurement »
2024-01-08
23/009 - Multi Supplier Framework for the Provision of Market Research Services to Gas Networks Ireland (Gas Networks Ireland)
The scope of work is for the Provision of Market Research Services for Gas Networks Ireland and its subsidiaries. This will cover market research activities for a period of five years with an option to extend for a further period, up to a maximum of 3 years. (1+1+1) at the sole discretion of Gas Networks Ireland Gas Networks Ireland requires both regular and ad hoc qualitative and quantitative market research, via national representative consumer panels. The research outcome and insight generation lead … View the procurement »
The scope of work is for the Provision of Market Research Services for Gas Networks Ireland and its subsidiaries. This will cover market research activities for a period of five years with an option to extend for a further period, up to a maximum of 3 years. (1+1+1) at the sole discretion of Gas Networks Ireland Gas Networks Ireland requires both regular and ad hoc qualitative and quantitative market research, via national representative consumer panels. The research outcome and insight generation lead … View the procurement »
2023-11-28
Services for the National Environmental Complaints Line (NECL) and Radon phone line (Environmental Protection Agency)
The EPA intends establishing a single party framework for provision of Services for the National Environmental Complaints Line (NECL) and Radon phone lines. enders may be submitted for one or more Lots. A single operator will be admitted to each Lot and associated framework. A company may be awarded either or both lots each of which will be evaluated on their individual merits. . View the procurement »
The EPA intends establishing a single party framework for provision of Services for the National Environmental Complaints Line (NECL) and Radon phone lines. enders may be submitted for one or more Lots. A single operator will be admitted to each Lot and associated framework. A company may be awarded either or both lots each of which will be evaluated on their individual merits. . View the procurement »
2022-08-11
22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage (Gas Networks Ireland)
22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage Please refer to the PQQ Doc for further information. View the procurement »
22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage Please refer to the PQQ Doc for further information. View the procurement »
2021-10-20
Request for Information for the Provision of Market Research and Surveys Consultancy Services to the Irish Public Sector (The Office of Government Procurement)
The OGP intends to run a competitive procurement process for Generation 3 of the provision of Market Research and Surveys Consultancy Services during 2021/2022. The current Frameworks for these services are due to expire on 08 July 2022. As part of this process, the OGP wishes to take soundings from the market as to its capacity to provide Market Research and Surveys Consultancy Services to the Irish Public Sector. The OGP is issuing this Request for Information (RFI) and invites responses from economic … View the procurement »
The OGP intends to run a competitive procurement process for Generation 3 of the provision of Market Research and Surveys Consultancy Services during 2021/2022. The current Frameworks for these services are due to expire on 08 July 2022. As part of this process, the OGP wishes to take soundings from the market as to its capacity to provide Market Research and Surveys Consultancy Services to the Irish Public Sector. The OGP is issuing this Request for Information (RFI) and invites responses from economic … View the procurement »
2021-04-09
Provision of Consumer Research Services (National Transport Authority)
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority’s and its service provider’s activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people’s use of, and satisfaction with, various elements of … View the procurement »
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority’s and its service provider’s activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people’s use of, and satisfaction with, various elements of … View the procurement »
2020-12-17
Customer Research and Insights (Electricity Supply Board (ESB))
The contracting entity intends to procure a research and insights contract for customer satisfaction surveys, customer qualitative research, brand health surveys and advertising measurement. View the procurement »
The contracting entity intends to procure a research and insights contract for customer satisfaction surveys, customer qualitative research, brand health surveys and advertising measurement. View the procurement »
2020-07-03
RFT for the Provision of Computer Assisted Telephone Interviewing (CATI) Services (Central Statistics Office)
The utilisation of Computer Assisted Telephone Interviewing (CATI) is an integral component in the ongoing collection of data for statistical services. Currently this is used in the collection of data for the Labour Force Survey (LFS). The LFS consists of five interviews, as a respondent who agrees to participate in the survey is interviewed for five consecutive quarters. The Tenderer will perform household interviews for the second-fifth interviews of the LFS by CATI. The first interview is performed … View the procurement »
The utilisation of Computer Assisted Telephone Interviewing (CATI) is an integral component in the ongoing collection of data for statistical services. Currently this is used in the collection of data for the Labour Force Survey (LFS). The LFS consists of five interviews, as a respondent who agrees to participate in the survey is interviewed for five consecutive quarters. The Tenderer will perform household interviews for the second-fifth interviews of the LFS by CATI. The first interview is performed … View the procurement »
2020-03-10
Framework for Managed Business Process Support Services 2 Gen. for OGP (The Office of Government Procurement)
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data … View the procurement »
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data … View the procurement »
2019-02-14
Provision of Consumer Research Services (National Transport Authority)
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority’s and its service provider’s activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people’s use of, and satisfaction with, various elements of … View the procurement »
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority’s and its service provider’s activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people’s use of, and satisfaction with, various elements of … View the procurement »
2018-04-09
Multi Supplier Framework Agreement for the provision of Market Research and Surveys Consultancy Services (The Office of Government Procurement)
Multi Supplier Framework Agreement for the provision of Market Research and Surveys Consultancy Services PAS103F. This Competition relates to the establishment of Framework Agreements for the provision of Market Research and Surveys Consultancy Services which are estimated to be in excess of 25 000 EUR in value (Ex VAT). Consulting Services are considered to be those services provided by independent persons (be they individuals or business organisations), who individually or collectively use their … View the procurement »
Multi Supplier Framework Agreement for the provision of Market Research and Surveys Consultancy Services PAS103F. This Competition relates to the establishment of Framework Agreements for the provision of Market Research and Surveys Consultancy Services which are estimated to be in excess of 25 000 EUR in value (Ex VAT). Consulting Services are considered to be those services provided by independent persons (be they individuals or business organisations), who individually or collectively use their … View the procurement »
2017-10-31
Development and Management of Public Consultation Programme for National Museum's Masterplan (National Museum of Ireland)
The conducting of a stakeholder and public consultation programme to provide an understanding of stakeholder expectations of the Museum's new Masterplan, which will map out the organisation's strategy for the next 15 years. View the procurement »
The conducting of a stakeholder and public consultation programme to provide an understanding of stakeholder expectations of the Museum's new Masterplan, which will map out the organisation's strategy for the next 15 years. View the procurement »
2016-04-15
Multi Supplier Framework Agreement for the Provision of Business Process Support Services (The Office of Government Procurement)
The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Managed Business Process Support Services. To be delivered both in-house and off site as required by individual public sector clients. The Services as described are anticipated but not guaranteed. The Competition is divided into seven (7) lots as set out at 1.3 of the RFT, each representing a service category these are: 1: Mail Handling Services. 2: Data Cleaning/Verification/ Problem Resolution. 3: … View the procurement »
The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Managed Business Process Support Services. To be delivered both in-house and off site as required by individual public sector clients. The Services as described are anticipated but not guaranteed. The Competition is divided into seven (7) lots as set out at 1.3 of the RFT, each representing a service category these are: 1: Mail Handling Services. 2: Data Cleaning/Verification/ Problem Resolution. 3: … View the procurement »
2014-04-23
Provision of Consumer Research Services (National Transport Authority)
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority's activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people's use of, and satisfaction with, various elements of transport systems and … View the procurement »
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority's activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people's use of, and satisfaction with, various elements of transport systems and … View the procurement »
2013-07-11
RT13_030 - Provision of Services to Support Bord Gais Energy in Telesales and Field Sales Services (Bord Gais Eireann)
Bord Gáis Energy is undertaking a competitive tendering process, seeking to enter into two contracts to meet its requirements for the Provision of Services to support Bord Gáis Energy in Telesales and Field Sales services. Lot 1: The expected scope of services includes, the provision of inbound and outbound telesales and related services (e.g. customer retention, upsell and new acquisition and customer lifecycle management) across the residential and commercial market for BGE propositions, products and … View the procurement »
Bord Gáis Energy is undertaking a competitive tendering process, seeking to enter into two contracts to meet its requirements for the Provision of Services to support Bord Gáis Energy in Telesales and Field Sales services. Lot 1: The expected scope of services includes, the provision of inbound and outbound telesales and related services (e.g. customer retention, upsell and new acquisition and customer lifecycle management) across the residential and commercial market for BGE propositions, products and … View the procurement »
2013-07-01
Research and development services with regard to Irish longitudinal study on ageing (The University of Dublin Trinity College)
Research and development services with regard to Irish longitudinal study on ageing. View the procurement »
Research and development services with regard to Irish longitudinal study on ageing. View the procurement »
2013-05-08
Framework agreement - verification of placement data incorporating an employer survey (FAS - Foras Aiseanna Saothair, Training and Employment Authority)
The Framework Agreement will be for a period of 4 years. The intention of this competition is to arrive at a list of up to five potential service-providers to participate in the framework. Its purpose is to undertake sample verification of placement claims submitted by Providers and Contractors relating to training delivered through the mechanism of Contract Training and the Labour Market Education and Training Fund (Momentum). The service will also include polling of employers to provide general … View the procurement »
The Framework Agreement will be for a period of 4 years. The intention of this competition is to arrive at a list of up to five potential service-providers to participate in the framework. Its purpose is to undertake sample verification of placement claims submitted by Providers and Contractors relating to training delivered through the mechanism of Contract Training and the Labour Market Education and Training Fund (Momentum). The service will also include polling of employers to provide general … View the procurement »
2011-07-27
Invitation to Tender for Advanced Survey Related Services (University College Dublin (UCD))
The University wishes to invite tenders for the provision of Advanced Survey Related Services. The framework agreement may comprise of Advanced Survey Services related to Clinical Research, Social Science Research, Computer Science Research, Education and training research, conducting fieldwork and Interviews, Sampling, Coding, Data Processing and Archiving Services (“Advanced Survey Related Services”). NOTE: To register your interest in this notice and obtain any additional information please visit the … View the procurement »
The University wishes to invite tenders for the provision of Advanced Survey Related Services. The framework agreement may comprise of Advanced Survey Services related to Clinical Research, Social Science Research, Computer Science Research, Education and training research, conducting fieldwork and Interviews, Sampling, Coding, Data Processing and Archiving Services (“Advanced Survey Related Services”). NOTE: To register your interest in this notice and obtain any additional information please visit the … View the procurement »
2010-12-10
Market and economic research; polling and statistics (Bord Gais Eireann)
Provision of Customer Experience Metrics and Associated Services. Bord Gáis Éireann acting through its Networks division requires the provision of customer experience metrics and associated services across domestic and commercial customers. Bord Gáis Networks is committed to putting the customer first. Every effort is made to provide services in a prompt, efficient and safe manner and to the highest standard. The organisation continuously seeks to improve the levels of service provided on a daily basis … View the procurement »
Provision of Customer Experience Metrics and Associated Services. Bord Gáis Éireann acting through its Networks division requires the provision of customer experience metrics and associated services across domestic and commercial customers. Bord Gáis Networks is committed to putting the customer first. Every effort is made to provide services in a prompt, efficient and safe manner and to the highest standard. The organisation continuously seeks to improve the levels of service provided on a daily basis … View the procurement »