2022-08-11   22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage (Gas Networks Ireland)
22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage Please refer to the PQQ Doc for further information. View the procurement »
Mentioned suppliers: W5 Marketing Intelligence Limited

2021-10-20   Request for Information for the Provision of Market Research and Surveys Consultancy Services to the Irish Public Sector (The Office of Government Procurement)
The OGP intends to run a competitive procurement process for Generation 3 of the provision of Market Research and Surveys Consultancy Services during 2021/2022. The current Frameworks for these services are due to expire on 08 July 2022. As part of this process, the OGP wishes to take soundings from the market as to its capacity to provide Market Research and Surveys Consultancy Services to the Irish Public Sector. The OGP is issuing this Request for Information (RFI) and invites responses from economic … View the procurement »

2021-04-09   Provision of Consumer Research Services (National Transport Authority)
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority’s and its service provider’s activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people’s use of, and satisfaction with, various elements of … View the procurement »
Mentioned suppliers: Behaviour & Attitudes Marketing Research

2020-12-17   Customer Research and Insights (Electricity Supply Board (ESB))
The contracting entity intends to procure a research and insights contract for customer satisfaction surveys, customer qualitative research, brand health surveys and advertising measurement. View the procurement »
Mentioned suppliers: Behaviour & Attitudes Marketing Research

2020-07-03   RFT for the Provision of Computer Assisted Telephone Interviewing (CATI) Services (Central Statistics Office)
The utilisation of Computer Assisted Telephone Interviewing (CATI) is an integral component in the ongoing collection of data for statistical services. Currently this is used in the collection of data for the Labour Force Survey (LFS). The LFS consists of five interviews, as a respondent who agrees to participate in the survey is interviewed for five consecutive quarters. The Tenderer will perform household interviews for the second-fifth interviews of the LFS by CATI. The first interview is performed … View the procurement »
Mentioned suppliers: Capita Customer Solutions

2020-03-10   Framework for Managed Business Process Support Services 2 Gen. for OGP (The Office of Government Procurement)
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data … View the procurement »
Mentioned suppliers: Abtran ARI Services Europe Ltd (ARISE) ARI Services Europe Ltd [ARISE] Capita Customer Solutions Limited Capita Customer Solutions Ltd eDocs Iron Mountain Ireland Limited Iron Mountain Ireland Ltd Kefron Limited Kefron Ltd Key Answering Systems Ltd RigneyDolphin Group Servisource Recruitment

2019-02-14   Provision of Consumer Research Services (National Transport Authority)
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority’s and its service provider’s activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people’s use of, and satisfaction with, various elements of … View the procurement »
Mentioned suppliers: Behaviour and Attitudes Marketing Research

2018-04-09   Multi Supplier Framework Agreement for the provision of Market Research and Surveys Consultancy Services (The Office of Government Procurement)
Multi Supplier Framework Agreement for the provision of Market Research and Surveys Consultancy Services PAS103F. This Competition relates to the establishment of Framework Agreements for the provision of Market Research and Surveys Consultancy Services which are estimated to be in excess of 25 000 EUR in value (Ex VAT). Consulting Services are considered to be those services provided by independent persons (be they individuals or business organisations), who individually or collectively use their … View the procurement »
Mentioned suppliers: Aiden Lee Amarach Research Behaviour and Attitudes Marketing Research BMG Research Coyne Research Deloitte Economic and Social Research Institute Ernst and Young Fitzpatrick associates Genesis IFF Research Indecon Economic Consultants Insight Statistical Consulting Ipsos MRBI / MRBI Market Research Ltd iReach Insights Millward Brown Red C Research And Marketing Ltd Research Matters Ltd Spark Market Research SYSTRA Ltd

2017-10-31   Development and Management of Public Consultation Programme for National Museum's Masterplan (National Museum of Ireland)
The conducting of a stakeholder and public consultation programme to provide an understanding of stakeholder expectations of the Museum's new Masterplan, which will map out the organisation's strategy for the next 15 years. View the procurement »

2016-04-15   Multi Supplier Framework Agreement for the Provision of Business Process Support Services (The Office of Government Procurement)
The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Managed Business Process Support Services. To be delivered both in-house and off site as required by individual public sector clients. The Services as described are anticipated but not guaranteed. The Competition is divided into seven (7) lots as set out at 1.3 of the RFT, each representing a service category these are: 1: Mail Handling Services. 2: Data Cleaning/Verification/ Problem Resolution. 3: … View the procurement »
Mentioned suppliers: Abtran An Post Fexco Informa Iron Mountain Ireland Kefron Kosi Corporation Limited Kpmg RigneyDolphin Group Servisource Recruitment SouthWestern Business Process Services Limited

2014-04-23   Provision of Consumer Research Services (National Transport Authority)
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authority's activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of people's use of, and satisfaction with, various elements of transport systems and … View the procurement »
Mentioned suppliers: Millward Brown Ireland Limited

2013-07-11   RT13_030 - Provision of Services to Support Bord Gais Energy in Telesales and Field Sales Services (Bord Gais Eireann)
Bord Gáis Energy is undertaking a competitive tendering process, seeking to enter into two contracts to meet its requirements for the Provision of Services to support Bord Gáis Energy in Telesales and Field Sales services. Lot 1: The expected scope of services includes, the provision of inbound and outbound telesales and related services (e.g. customer retention, upsell and new acquisition and customer lifecycle management) across the residential and commercial market for BGE propositions, products and … View the procurement »

2013-07-01   Research and development services with regard to Irish longitudinal study on ageing (The University of Dublin Trinity College)
Research and development services with regard to Irish longitudinal study on ageing. View the procurement »
Mentioned suppliers: Behaviour and Attitudes Limited

2013-05-08   Framework agreement - verification of placement data incorporating an employer survey (FAS - Foras Aiseanna Saothair, Training and Employment Authority)
The Framework Agreement will be for a period of 4 years. The intention of this competition is to arrive at a list of up to five potential service-providers to participate in the framework. Its purpose is to undertake sample verification of placement claims submitted by Providers and Contractors relating to training delivered through the mechanism of Contract Training and the Labour Market Education and Training Fund (Momentum). The service will also include polling of employers to provide general … View the procurement »

2011-07-27   Invitation to Tender for Advanced Survey Related Services (University College Dublin (UCD))
The University wishes to invite tenders for the provision of Advanced Survey Related Services. The framework agreement may comprise of Advanced Survey Services related to Clinical Research, Social Science Research, Computer Science Research, Education and training research, conducting fieldwork and Interviews, Sampling, Coding, Data Processing and Archiving Services (“Advanced Survey Related Services”). NOTE: To register your interest in this notice and obtain any additional information please visit the … View the procurement »