Framework for General Market Research Services

Electricity Supply Board ( ESB )

The Contracting Entity intends to procure a framework for General Market Research Services. The Contracting Entity intends to procure a market research services framework for five separate Lots, with a single supplier appointed for each Lot. Companies are invited to respond either individually to one of the five of the Lots, or a combination of any or all of the Lots. Lot 1: Customer Satisfaction and Effort Tracking Lot 2: Trackers and Quantitative Research Lot 3: Qualitative Research Lot 4: Behavioural Insights Lot 5: Survey Tool

Deadline
The time limit for receipt of tenders was 2025-06-13. The procurement was published on 2025-05-12.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-05-12 Contract notice
Contract notice (2025-05-12)
Object
Scope of the procurement
Title: Framework for General Market Research Services
Short description:
โ€œThe Contracting Entity intends to procure a framework for General Market Research Services. The Contracting Entity intends to procure a market research...โ€    Show more
Type of contract: Services
Products/services: Market and economic research; polling and statistics ๐Ÿ“ฆ
Estimated value excluding VAT: 6 900 000 EUR ๐Ÿ’ฐ
Information about lots
This contract is divided into lots โœ…
Tenders may be submitted for maximum number of lots: 5

1๏ธโƒฃ
Description of the procurement:
โ€œThe Contracting Entity intends to procure a framework for General Market Research Services. The Contracting Entity intends to procure a market research...โ€    Show more
Additional products/services: Market-testing services ๐Ÿ“ฆ
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security ๐Ÿ“ฆ
Additional products/services: Market research services ๐Ÿ“ฆ
Additional products/services: Public-opinion polling services ๐Ÿ“ฆ
Additional products/services: Statistical services ๐Ÿ“ฆ
Additional products/services: Survey services ๐Ÿ“ฆ
Additional products/services: Survey design services ๐Ÿ“ฆ
Additional products/services: Survey conduction services ๐Ÿ“ฆ
Additional products/services: Telephone survey services ๐Ÿ“ฆ
Additional products/services: Survey analysis services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 5 (YEAR)
The time frame below is expressed in number of years.
Information about options
Options โœ…
Description of options:
โ€œThe contract duration is for an initial 3 year period with the option to extend for a further 2 years on 1+ 1 basisโ€
Title
Lot Identification Number: LOT-0001

2๏ธโƒฃ
Title
Lot Identification Number: LOT-0002

3๏ธโƒฃ
Information about options
Description of options:
โ€œThe contract duration of for an initial 3 year period with an option to extend for 2years on 1 +1 basisโ€
Title
Lot Identification Number: LOT-0003

4๏ธโƒฃ
Title
Lot Identification Number: LOT-0004

5๏ธโƒฃ
Title
Lot Identification Number: LOT-0005

Procedure
Type of procedure
Negotiated procedure with prior call for competition โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-13 12:00:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…

Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โ€œinformation provided to shortlisted applicants at RFT stageโ€
Conditions related to the contract
Contract performance conditions:
โ€œTo be detailed to selected applicants at the RFT stageโ€

Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number: 465172
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: etaoin.byrne@esb.ie ๐Ÿ“ง
Phone: 016765831 ๐Ÿ“ž
URL: https://www.esb.ie ๐ŸŒ
Address of the buyer profile: https://www.esb.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5645630 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5645630 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œsee procurement documentโ€
Source: OJS 2025/S 091-306990 (2025-05-12)