Provision of Consumer Research Services

National Transport Authority

The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authorityโ€™s and its service providerโ€™s activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of peopleโ€™s use of, and satisfaction with, various elements of transport systems and services that are within the remit of the Authority.

Deadline

The time limit for receipt of tenders was 2021-05-20. The procurement was published on 2021-04-09.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2021-04-09 Contract notice
2021-11-15 Contract award notice
Contract notice (2021-04-09)
Object
Scope of the procurement
Title: Research and development services and related consultancy services
Short description:
The Authority wishes to invite tenders under an open procedure with the objective of engaging consumer research services. The objective of the consumer research is to provide data and analysis on various elements of the Authorityโ€™s and its service providerโ€™s activities, including both transport services and infrastructure. It is intended that a primary focus of the research undertaken will be to measure and track a range of defined indicators of peopleโ€™s use of, and satisfaction with, various elements of transport systems and services that are within the remit of the Authority.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Research and development services and related consultancy services ๐Ÿ“ฆ
Additional CPV: Research services ๐Ÿ“ฆ
Place of performance
NUTS region: Eastern and Midland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Iveagh Court, Harcourt Lane
Postal code: D02WT20
Postal town: Dublin
Contact
Internet address: https://nationaltransport.ie ๐ŸŒ
E-mail: procurement@nationaltransport.ie ๐Ÿ“ง
Phone: +353 18798300 ๐Ÿ“ž
Fax: +353 18798333 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=186154&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=186154&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2021-04-09 ๐Ÿ“…
Submission deadline: 2021-05-20 ๐Ÿ“…
Publication date: 2021-04-14 ๐Ÿ“…
Identifiers
Notice number: 2021/S 072-183747
OJ-S issue: 72
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
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Object
Scope of the procurement
Duration: 24 months
Description of renewals:
If the services provided are deemed to be satisfactory the contract may be renewed annually up to a maximum of 2 years after the end of the second year. The extension of the contract will be dependent on service requirements, performance and continued funding availability.
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Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As stated in the procurement documents.
Contract execution
Contract performance conditions: As stated in the procurement documents.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2021-11-09 ๐Ÿ“…
Tender opening date: 2021-05-20 ๐Ÿ“…
Tender opening time: 14:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: David Rice
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=186154&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them.
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Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured.
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The most economically advantageous or any tender will not automatically be accepted.
Refer to procurement documents for further information.

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin 7
Postal code: D7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Internet address: http://www.courts.ie ๐ŸŒ
Information about review deadlines:
As set out in S.I. No 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).
Source: OJS 2021/S 072-183747 (2021-04-09)
Contract award notice (2021-11-15)
Object
Scope of the procurement
Total value of the procurement: 914 700 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2021-11-15 ๐Ÿ“…
Publication date: 2021-11-19 ๐Ÿ“…
Identifiers
Notice number: 2021/S 225-592022
Refers to notice: 2021/S 072-183747
OJ-S issue: 225
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. The value of the contract specified in Section V.2.4) represents the estimated total value of the contract for the maximum contract duration of 4 years. Refer to procurement documents for further information.
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Procedure
Award criteria
Quality criterion (name): Quality of tenderer's proposed approach to deliver the services as set out in Section 3.3 of the RFT
Quality criterion (weighting): 20
Quality criterion (name): Quality of tenderer's proposed approach to deliver the services as set out in Section 3.4 of the RFT
Quality criterion (weighting): 15
Quality criterion (name): Quality of tenderer's proposed approach to deliver the services as set out in Section 3.5 of the RFT
Quality criterion (weighting): 5
Quality criterion (name): Experience and qualifications of the key members of the team proposed to undertake the Services
Quality criterion (weighting): 10
Cost criterion (name): Price
Cost criterion (weighting): 50

Award of contract
Date of contract conclusion: 2021-11-12 ๐Ÿ“…
Name: Behaviour & Attitudes Marketing Research
National registration number: 102171
Postal address: Milltown House
Postal town: Milltown
Postal code: Mount St Annes
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 012057500 ๐Ÿ“ž
E-mail: brenda@banda.ie ๐Ÿ“ง
Country: Ireland ๐Ÿ™๏ธ
Internet address: http://www.banda.ie ๐ŸŒ
Total value of the procurement: 914 700 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 3

Reference
Additional information
The value of the contract specified in Section V.2.4) represents the estimated total value of the contract for the maximum contract duration of 4 years.

Complementary information
Review body
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay Dublin 7
Postal town: Dublin
Information about review deadlines:
As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).
Source: OJS 2021/S 225-592022 (2021-11-15)