The University of Limerick (UL) will appoint a successful supplier for the supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
Deadline
The time limit for receipt of tenders was 2019-03-19.
The procurement was published on 2019-02-13.
Object Scope of the procurement
Title:
“ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for the University of Limerick
ESS034C”
Products/services: Customer Relation Management software development services📦
Short description:
“The University of Limerick (UL) will appoint a successful supplier for the supply of a Customer Relationship Management System (CRM). The initial project is...”
Short description
The University of Limerick (UL) will appoint a successful supplier for the supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
The University of Limerick (UL) will appoint a successful supplier for the supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“Contract will be issued for a period of 36 months initially and can be renewed on an annual basis for a period of 12 months up to a maximum of 5 years in total”
Additional information: All information relating to this tender is published on
www.etenders.gov.ie
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: Please see RFT document for further details.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please see RFT document for further details.
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-03-19
14:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2020-03-18 📅
Conditions for opening of tenders: 2019-03-19
14:00 📅
Complementary information Review body
Name: Office of the High Court
Postal address: Four Courts Ground Floor, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
E-mail: highcourtcentraloffice@courts.ie📧
Source: OJS 2019/S 034-076872 (2019-02-13)
Contract award notice (2024-05-31) Object Scope of the procurement
Title: Reference number: ESS034C
Short description:
“ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for
the University of Limerick - (Modification notice for...”
Short description
ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for
the University of Limerick - (Modification notice for 24 month extension)
Reference number: ESS034C
Show more
Type of contract: services
Total value of the procurement (excluding VAT): 80 512 EUR 💰
Description
Description of the procurement:
“ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for
the University of Limerick 24” Information about options
Options ✅
Description of options:
“24 month extension, initial 12 months with the option to extend for a further 12 months” Award criteria
Quality criterion (name): Quality of Proposed Solution to meet the Technical Requirements
Quality criterion (weighting): 250
Quality criterion (name): Methodology & Approach to Project
Quality criterion (weighting): 200
Quality criterion (name): System Support & Training
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 300
Title
Lot Identification Number: LOT-0001
Procedure Type of procedure
Open procedure ✅
Award of contract
A contract/lot is awarded ✅
Lot Identification Number: LOT-0001
Contract Number: ESS034C
Date of conclusion of the contract: 2024-05-30 📅
Complementary information Body responsible for mediation procedures
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Phone: +353 1 8886000📞 Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞
Source: OJS 2024/S 107-328478 (2024-05-31)