The Delivery of Microsoft Dynamics 365 Development, Advisory and Support Services — Multiparty Framework (Cascade System)
Dun Laoghaire Rathdown County Council
Dun Laoghaire-Rathdown County Council is seeking to create a multiparty framework (cascade system) for the drawdown of development, advisory and support services for Microsoft Dynamics 365 and related Office 365 products.
It is envisaged that Dun Laoghaire-Rathdown County Council will require access to professional services for a range of Microsoft Dynamics 365 and related Office 365 products requirements including, but not limited to, the following:
— systems/business analysis
— solutions development
— systems maintenance
— Dynamics 365 support
— user adoption, knowledge transfer, change management and training,
— mobile solutions
— trusted advisor
— documentation
— build to share
— end of contract handover.
The time limit for receipt of tenders was 2020-08-10. The procurement was published on 2020-06-26.
Who? What?- • Business transaction and personal business software development services › Financial analysis and accounting software development services › Customer Relation Management software development services
- • Computer support and consultancy services › Computer support services
- • Financial analysis and accounting software package › Customer Relation Management software package
- • IT services: consulting, software development, Internet and support › Computer-related services
Procurement history
| Date | Document |
|---|---|
| 2020-06-26 | Contract notice |
Contract notice (2020-06-26)
Object
Scope of the procurement
Title: Customer Relation Management software development services
Reference number: DLR-2020-9
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Customer Relation Management software development services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Dun Laoghaire Rathdown County Council
Postal address: County Hall, Marine Road
Postal town: Dun Laoghaire
Contact
Internet address: https://www.dlrcoco.ie/ 🌏
E-mail: mbagnell@dlrcoco.ie 📧
Phone: +353 2054700 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-06-26 📅
Submission deadline: 2020-08-10 📅
Publication date: 2020-06-30 📅
Identifiers
Notice number: 2020/S 124-304261
OJ-S issue: 124
Object
Scope of the procurement
Short description:
Estimated total value: 1 500 000 EUR 💰
Short description: — dynamics 365 support
Estimated value excluding VAT: 1 500 000 EUR 💰
Duration: 48 months
Description of renewals:
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: See RFT.
Contract execution
Contract performance conditions: See section 1.4 and 1.4A of the RFT.
Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 3 months
Tender opening date: 2020-08-10 📅
Tender opening time: 12:00
Award criteria
Quality criterion (name): Proposed methodology
Quality criterion (weighting): 4000
Quality criterion (name): Innovation and build to share
Quality criterion (weighting): 3000
Quality criterion (name): Support structures — upgrades and infrastructure
Quality criterion (weighting): 1500
Price (weighting): 3500
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Bagnell
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1256 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Dun Laoghaire Rathdown County Council
Postal address: County Hall, Marine Road
Postal town: Dun Laoghaire
Postal code: A96 K6C9
Country: Ireland 🇮🇪
Source: OJS 2020/S 124-304261 (2020-06-26)
Object
Scope of the procurement
Title: Customer Relation Management software development services
Reference number: DLR-2020-9
Short description:
Dun Laoghaire-Rathdown County Council is seeking to create a multiparty framework (cascade system) for the drawdown of development, advisory and support services for Microsoft Dynamics 365 and related Office 365 products.
It is envisaged that Dun Laoghaire-Rathdown County Council will require access to professional services for a range of Microsoft Dynamics 365 and related Office 365 products requirements including, but not limited to, the following:
— systems/business analysis
— solutions development
— systems maintenance
— Dynamics 365 support
— user adoption, knowledge transfer, change management and training,
— mobile solutions
— trusted advisor
— documentation
— build to share
— end of contract handover.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Customer Relation Management software development services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Dun Laoghaire Rathdown County Council
Postal address: County Hall, Marine Road
Postal town: Dun Laoghaire
Contact
Internet address: https://www.dlrcoco.ie/ 🌏
E-mail: mbagnell@dlrcoco.ie 📧
Phone: +353 2054700 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-06-26 📅
Submission deadline: 2020-08-10 📅
Publication date: 2020-06-30 📅
Identifiers
Notice number: 2020/S 124-304261
OJ-S issue: 124
Object
Scope of the procurement
Short description:
Dun Laoghaire-Rathdown County Council is seeking to create a multiparty framework (cascade system) for the drawdown of development, advisory and support services for Microsoft Dynamics 365 and related Office 365 products.
It is envisaged that Dun Laoghaire-Rathdown County Council will require access to professional services for a range of Microsoft Dynamics 365 and related Office 365 products requirements including, but not limited to, the following:
— systems/business analysis
— solutions development
— systems maintenance
— Dynamics 365 support
— user adoption, knowledge transfer, change management and training,
— mobile solutions
— trusted advisor
— documentation
— build to share
— end of contract handover.
Short description: — dynamics 365 support
Estimated value excluding VAT: 1 500 000 EUR 💰
Duration: 48 months
Description of renewals:
The contracting authority reserves the right to extend the term for a period of up to 1 year with a maximum of 1 such extension on the same terms and conditions, subject to the contracting authority's obligations at law.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: See RFT.
Contract execution
Contract performance conditions: See section 1.4 and 1.4A of the RFT.
Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 3 months
Tender opening date: 2020-08-10 📅
Tender opening time: 12:00
Award criteria
Quality criterion (name): Proposed methodology
Quality criterion (weighting): 4000
Quality criterion (name): Innovation and build to share
Quality criterion (weighting): 3000
Quality criterion (name): Support structures — upgrades and infrastructure
Quality criterion (weighting): 1500
Price (weighting): 3500
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Bagnell
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1256 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Dun Laoghaire Rathdown County Council
Postal address: County Hall, Marine Road
Postal town: Dun Laoghaire
Postal code: A96 K6C9
Country: Ireland 🇮🇪
Source: OJS 2020/S 124-304261 (2020-06-26)
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