Establishment of a Single Party Framework Agreement for Provision of Services Microsoft Dynamics Consultancy

Contract notice (2020-03-05)
Object
Scope of the procurement
Title: Customer Relation Management software development services
Reference number: Kcccrm
Short description:
“The contracting authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the...”    Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Customer Relation Management software development services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Mid-East 🏙️

Procedure
Procedure type: Competitive procedure with negotiation
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Kildare County Council
Postal address: Aras Chill Dara, Devoy Park, Co. Kildare
Postal town: Naas
Contact
Internet address: http://www.kildare.ie/countycouncil 🌏
E-mail: mbehan@kildarecoco.ie 📧
Phone: +353 45980462 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163924&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163924&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2020-03-05 📅
Submission deadline: 2020-04-06 📅
Publication date: 2020-03-10 📅
Identifiers
Notice number: 2020/S 049-116336
OJ-S issue: 49

Object
Scope of the procurement
Estimated total value: 600 000 EUR 💰
Short description:
“The contracting authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of services for the...”    Show more

“A framework agreement constitutes a means of establishing overall terms and conditions in accordance with which, for a specified duration, individual...”    Show more

Show more (8)

“In the context of a single-party framework agreement, the successful framework member does not have to compete for each new contract.”

“It is emphasised that a framework agreement constitutes no guarantee to purchase a specific quantity of supplies or services from a particular economic...”

Short description

It is emphasised that a framework agreement constitutes no guarantee to purchase a specific quantity of supplies or services from a particular economic operator. Indeed, the contracting authority reserves the right to operate outside of the framework agreement at its discretion, particularly should it become apparent that doing so would offer greater value for money. Notwithstanding the foregoing, the framework agreement approach has been adopted in order to leverage efficiencies and maximise cost savings over the duration of the framework.

   Show more

“There are five elements as outlined below and the successful tenderer must be capable of providing all five elements. Furthermore, comprehensive details of...”

Short description

There are five elements as outlined below and the successful tenderer must be capable of providing all five elements. Furthermore, comprehensive details of requirements will be provided at stage 2 of the process.

   Show more

“1) Migration of data from our existing sugar CRM to dynamics;”

“2) Configuration of our microsoft dynamics o365 environment;”

“3) Configuration of dynamics environment to deliver key CRM functionality as outlined in Appendix 2;”

“4) The development of ‘Road map’ items over the life of the project as outlined in Appendix 2;”

“5) Support, training and maintenance of the Dynamics CRM environment..”

Estimated value excluding VAT: 600 000 EUR 💰
Duration: 36 months
Description of renewals:
“3 one year extensions.”

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mary Behan
Internet address: www.kildare.ie/countycouncil 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/385 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163924&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court Chief Registrar
Postal address: The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Body responsible for mediation procedures
Name: High Court Chief Registrar
Postal address: The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Service from which information about the review procedure may be obtained
Name: High Court Chief Registrar
Postal address: The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2020/S 049-116336 (2020-03-05)