Establishment of a Single Party Framework Agreement for Provision of Services Microsoft Dynamics Consultancy

Kildare County Council

The contracting authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the provision of microsoft dynamics consultancy for Kildare County Council.

Deadline

The time limit for receipt of tenders was 2020-04-06. The procurement was published on 2020-03-05.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2020-03-05 Contract notice
2021-02-18 Contract award notice
Contract notice (2020-03-05)
Object
Scope of the procurement
Title: Customer Relation Management software development services
Reference number: Kcccrm
Short description:
The contracting authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the provision of microsoft dynamics consultancy for Kildare County Council.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Customer Relation Management software development services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Mid-East 🏙️

Procedure
Procedure type: Competitive procedure with negotiation
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Kildare County Council
Postal address: Aras Chill Dara, Devoy Park, Co. Kildare
Postal town: Naas
Contact
Internet address: http://www.kildare.ie/countycouncil 🌏
E-mail: mbehan@kildarecoco.ie 📧
Phone: +353 45980462 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163924&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163924&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2020-03-05 📅
Submission deadline: 2020-04-06 📅
Publication date: 2020-03-10 📅
Identifiers
Notice number: 2020/S 049-116336
OJ-S issue: 49

Object
Scope of the procurement
Estimated total value: 600 000 EUR 💰
Short description:
The contracting authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of services for the provision of microsoft dynamics consultancy for Kildare County Council.
A framework agreement constitutes a means of establishing overall terms and conditions in accordance with which, for a specified duration, individual contracts may or not be awarded.
In the context of a single-party framework agreement, the successful framework member does not have to compete for each new contract.
It is emphasised that a framework agreement constitutes no guarantee to purchase a specific quantity of supplies or services from a particular economic operator. Indeed, the contracting authority reserves the right to operate outside of the framework agreement at its discretion, particularly should it become apparent that doing so would offer greater value for money. Notwithstanding the foregoing, the framework agreement approach has been adopted in order to leverage efficiencies and maximise cost savings over the duration of the framework.
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There are five elements as outlined below and the successful tenderer must be capable of providing all five elements. Furthermore, comprehensive details of requirements will be provided at stage 2 of the process.
1) Migration of data from our existing sugar CRM to dynamics;
2) Configuration of our microsoft dynamics o365 environment;
3) Configuration of dynamics environment to deliver key CRM functionality as outlined in Appendix 2;
4) The development of ‘Road map’ items over the life of the project as outlined in Appendix 2;
5) Support, training and maintenance of the Dynamics CRM environment..
Estimated value excluding VAT: 600 000 EUR 💰
Duration: 36 months
Description of renewals: 3 one year extensions.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mary Behan
Internet address: www.kildare.ie/countycouncil 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/385 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163924&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court Chief Registrar
Postal address: The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Body responsible for mediation procedures
Same as: Review body
Source: OJS 2020/S 049-116336 (2020-03-05)
Contract award notice (2021-02-18)
Object
Scope of the procurement
Short description:
The contracting authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the provision of Microsoft Dynamics consultancy for Kildare County Council.
Total value of the procurement: 600 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: 307 Tully West
Postal code: R51KT65
Postal town: Kildare
Contact
E-mail: rhopkins@kildarecoco.ie 📧
Phone: +353 45980450 📞

Reference
Dates
Date dispatched: 2021-02-18 📅
Publication date: 2021-02-23 📅
Identifiers
Notice number: 2021/S 037-093151
Refers to notice: 2020/S 049-116336
OJ-S issue: 37

Object
Scope of the procurement
Short description:
The contracting authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of services for the provision of Microsoft Dynamics consultancy for Kildare County Council.
1) Migration of data from our existing Sugar CRM to Dynamics;
2) Configuration of our Microsoft Dynamics o365 environment;
3) Configuration of Dynamics environment to deliver key CRM functionality as outlined in Appendix 2;
5) Support, training and maintenance of the Dynamics CRM environment.
Place of performance
Main site or place of performance: Naas Kildare.

Procedure
Award criteria
Quality criterion (name): Migration
Quality criterion (weighting): 20 %
Quality criterion (name): Case Mgt
Road map
Support
Price (weighting): 20 %

Award of contract
Date of contract conclusion: 2020-09-01 📅
Name: Storm Technology Ltd
National registration number: IE 8228144P
Postal address: Capel Building, Marys Abbey
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 15242310 📞
E-mail: kflannery@storm.ie 📧
Country: Mid-East 🏙️
Internet address: http://www.storm.ie 🌏
Total value of the procurement: 600 000 EUR 💰
Information about tenders
Number of tenders received: 4

Contracting authority
Contact
Contact point: Rory Hopkins
Source: OJS 2021/S 037-093151 (2021-02-18)
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