2020-11-20   Managed Services Provider for Microsoft Cloud Software Development, System Support and Operational Services (Sustainable Energy Authority of Ireland)
The objective of this request for tender is to invite suitably qualified service providers to tender for the provision of a managed services provider for Microsoft Cloud (Dynamics 365, SharePoint Online and Azure), software development (full development life cycle), system support and operational services for SEAI Business process information systems and business change supports. SEAI intends to identify a suitably qualified and resourced, multi-disciplined IT service provider for the provision of a … View the procurement »
Mentioned suppliers: Codec- DSS trading as Codec
2020-09-25   Provision of Information Technology Support Services to Kerry Education and Training Board (Kerry Education and Training Board)
Kerry ETB is seeking the services of a suitable qualified ICT Service Partner to support the IT requirements of Kerry ETB Head Office at Centrepoint, John Joe Sheehy Road, Tralee, Co. Kerry and 32 geographically dispersed Kerry ETB sites. View the procurement »
2020-09-04   Next Generation Ticketing (National Transport Authority)
The authority intends to procure a nationwide multi-modal Account Based Ticketing (ABT) system supporting both public and private operated transport services, with the eventual aim of enabling the provision of Mobility as a Service 'MaaS' type offerings. The solution is expected to include the delivery of a fully functioning and fit for purpose ABT back office system including all necessary equipment, hosting, software, services and supporting systems. The solution is also expected to include the supply, … View the procurement »
2020-07-20   ICT Maintenance and Managed Services Provider to Limerick and Clare Education and Training Board (Limerick and Clare Education and Training Board)
Provision of ICT maintenance and managed services to Limerick and Clare Education and Training Board for an initial period of 4 years with three extensions of up to 12 months. Please see tender documents for further details. View the procurement »
Mentioned suppliers: Formula Networks Ltd
2020-07-16   Implementation and Support of an Integrated Financial Management System and Related Services (Higher Education Authority)
The HEA intends to identify and select the most economically advantageous software for its financial management system requirements. The system to be implemented will enable the organisation to: • carry out the accounting system functions including nominal ledger processing, procurement and purchasing, accounts payable, processing T&S claims, grants payable, accounts receivable, fixed assets, reporting and budgeting, and bank/treasury management; • support current and future integration to other systems … View the procurement »
Mentioned suppliers: Sysco Software Solutions
2020-07-14   The National Shared Services Office is seeking Tender Responses for the Provision of a Managed Service and Helpdesk... (National Shared Services Office (NSSO))
The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the existing PeopleSoft HRMS and PeopleSoft CRM solutions. These applications have been deployed and are currently operational in the NSSO. In addition, the successful tenderer is required to maintain the PeopleSoft HRMS and CRM solutions to appropriate versions and to support the requirements of the entire civil service client base. View the procurement »
Mentioned suppliers: BearingPoint Ireland
2020-06-25   Provision of External ICT Senior Engineer (Systems Admimistrator Office 365) for Waterford and Wexford Education and... (Waterford and Wexford Education and Training Board)
Waterford and Wexford Education and Training Board WWETB) (the ‘Contracting Authority’) invites tenders (‘Tenders’) to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the appointment to a single supplier framework agreement for the provision of an External ICT senior engineer (Systems Administrator Office 365) in Appendix 1 to this RFT (the ‘Services’). This public procurement competition relates to the establishment of a single party framework (‘Framework’) for the Provision … View the procurement »
Mentioned suppliers: Cpl
2020-06-18   Tender for the establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support... (Courts Service)
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT. In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts Service requires the successful tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues … View the procurement »
Mentioned suppliers: Accenture Ltd Atos IT Solutions and Services Ltd. Capita IT Services Ltd
2020-06-17   ICT Support Services Framework 2020 (Environmental Protection Agency)
The Environmental Protection Agency is a growing organisation with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of service desk support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis. View the procurement »
Mentioned suppliers: Compass Informatics Ltd Computer Technical Services Ltd Cpl Dataworks Ltd Ergo Innovate Business Technology Ltd PnP Solutions Speed-IT Ltd Total ICT Services Ltd
2020-06-05   Onsite IT Support (Kildare and Wicklow Education and Training Board)
KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following: — the supply of two onsite technical support technicians for KWETB; — management and support of the onsite technical support technicians; — monitoring and maintenance of all servers in further education buildings in KWETB; — provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their … View the procurement »
Mentioned suppliers: GPS IT Services Ltd
2020-04-06   The EPA is Establishing a Multi-operator Framework Agreement for the Procurement of IT Service Desk Resources (Environmental Protection Agency)
The EPA is establishing a multi-operator framework agreement for the procurement of IT service desk resources (first and second Line) to facilitate and supplement EPA ICT staff on an as need basis. The framework is being established to support current services to ensure a fully resourced service desk is available to provide outstanding service to EPA customers of ICT enabled services. View the procurement »
2020-03-20   Request for Tenders for the Provision of Hardware, Software and Related Services Support for an Existing Security... (Houses of the Oireachtas Service)
In summary, the services comprise the provision of hardware, software and related services Support for an existing Security Information and Event Management (SIEM) Solution for the Houses of the Oireachtas Service. Related services will include tuning and optimisation of the existing solution. View the procurement »
Mentioned suppliers: Caveo Information Systems Ltd
2020-03-11   Call for Expressions of Interest for the Provision of Licensing, Support and Maintenance of Scientia Enterprise... (Maynooth University)
Maynooth University wishes to ascertain the marketplace for the provision of licensing, support and maintenance of Scientia Enterprise Timetabling Software and related services. View the procurement »
Mentioned suppliers: Scienta Ltd
2020-03-11   Contract for the Provision of a Financial Management System to Rehab Group and Subsidiaries (The Rehab Group)
Rehab is a charity that champions the value of diversity and inclusion for people with a disability or disadvantage in their communities. Our mission is to help the people we serve to be more independent and to contribute to and be more included in their communities; empowering them with the skills and confidence to be active in the workforce and supporting them to be in charge of their health and wellness. Over 20 000 people use Rehab’s services — children and adults with disability, people on the … View the procurement »
2020-02-24   19/085 — Enterprise Mobile Application Platform and Mobility Management Service (Irish Water)
The contracting entity is undertaking a competitive tender process for a range of services through the competition in relation to the provision of a mobile application platform and enterprise mobility management services to Irish Water. These services will be divided into 2 lots: lot 1 and lot 2. The services will for the initial contract to be awarded under the framework agreement for each lot are further detailed in Appendix 3. It is anticipated that Irish Water will enter into a separate … View the procurement »
2020-02-24   Single Party Framework Agreement for the Provision of Replacement Storage Arrays and Managed Service of Enterprise... (Dublin City Council)
Dublin City Council (DCC) wishes to invite tenders using the open procedure to establish a single party framework agreement for the supply of 3 storage arrays. DCC is also seeking a managed service in respect of the replacement storage arrays together with existing ancillary services. Please see tender documents for further details. View the procurement »
Mentioned suppliers: Fujitsu (Ireland) Ltd
2020-01-31   Framework Agreement for ICT Consultancy, Support Personnel and Related Services to the RSA (Road Safety Authority (RSA))
The RSA is seeking to establish the following multi-party frameworks (each a ‘Framework’) for the provision of ICT consultancy, support personnel and related services under the following lots: Lot 1: Supply of App Dev, BA, Op and Proj Support/Mgmt Testing and Data Mgmt personnel and consultancy; Lot 2: Supply of ICT infrastructure personnel and consultancy; Lot 3: Supply of ICT security personnel and consultancy. Each framework will be of 4 years in duration and will be limited to a maximum of 10 parties … View the procurement »
Mentioned suppliers: AspiraCon Ltd (T/A Aspira) Earnst & Young Ergo Services (T/A Ergo) Hibernia Services Ltd - T/A Evros Technology Group Hibernia Services Ltd(T/A EVROS Technology Group) I.T. Alliance Resourcing Services - T/A... IT Alliance Resourcing Services (T/A... PFH Technology Group Version1 Software (T/A Version 1)
2020-01-10   Request for Tender for the Provision of An Employee Training Management System (ETMS) to An Garda Síochána (An Garda Síochána)
Request for tender for the provision of An employee training management system (ETMS) to An Garda Síochána. View the procurement »
2019-12-16   ICT Managed Support Services for LauraLynn Children's Hospice (Health Service Executive (HSE))
LauraLynn, Ireland’s Children’s Hospice requires a fully-managed IT service contract (hardware and software) to fulfil its ICT needs and enable seamless business continuity across all departments within the service (clinical and non-clinical). The initial contract duration will be for 36 months with the option to extend annually for a further 24 months. View the procurement »
2019-10-29   Single Party Framework for the Provision of ICT Hosting, Support and Related Services (PSI — the Pharmacy Regulator)
The PSI wishes to create a single party framework under which contracts can be awarded. An initial contract will be awarded under the framework for four (4) years, with the option to extend for a further period of three (3) years, subject to a maximum duration of seven (7) years. The scope of the framework is intended to provide PSI with ICT Application hosting, support and related services. It should be noted that PSI is also currently undergoing a large organisation-wide Business Transformation Project … View the procurement »
Mentioned suppliers: It Force
2019-10-17   System Maintenance, Level 2 Helpdesk Support and Software Development for SEAI's Public Sector Monitoring and... (Sustainable Energy Authority of Ireland)
The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target. The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system … View the procurement »
Mentioned suppliers: Ultan Technologies ltd
2019-08-12   Provision of Second Level Citrix Support Managed Service (Dublin City Council)
Provision of second level Citrix support managed service. View the procurement »
Mentioned suppliers: Zinopy Ltd
2019-08-08   Single Party Framework Agreement for the Provision of IT Managed Service for Business Systems (University College Dublin (UCD))
University College Dublin (UCD) invites tender submissions for the provision of an IT Managed Service for Business Systems to UCD. It is the intention of the University to put in place a framework agreement with a single service provider. The agreement will be to host the service for a period of 3 years, with the option to extend the agreement by 1 further 1-year period. UCD wishes to complement internal IT Services with an externally provided fully managed platform service for its business systems. The … View the procurement »
Mentioned suppliers: Version 1
2019-07-18   Arrangement Register, Case Management System and Associated Technology Required to operationalise the Decision... (Mental Health Commission)
The Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the operationalisation of the Decision Support Service (DSS). This includes: — software to support system requirements, — implementation of all ICT systems and services to support the activities of the DSS, — implementation of a secure integration platform. The DSS would like to identify and implement an arrangements register, online portal and case … View the procurement »
Mentioned suppliers: Codec
2019-07-01   Managed IT Service (Irish Blood Transfusion Service)
The IBTS wishes to tender for a managed service contract to support their IT Infrastructure. The IBTS is seeking an innovative service partner who can provide a process driven, proactive, managed service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide a 24/7 Service Desk, On-site Deskside Support, back office infrastructure support and service management … View the procurement »
2019-06-28   Procurement of CRM Solution for National Gallery of Ireland (National Gallery of Ireland)
Procurement contest for CRM platform to support the activities of the National Gallery of Ireland. View the procurement »
2019-06-28   Case Management System (Central Statistics Office)
The provision of a dynamic and editable Integrated Case Management System (CMS), including support services, for use on smart devices for the Census Field Operation. The CMS Solution proposed must allow the CSO to create digital forms which will provide enumerators with the functionality they need to complete the 10-week census field operation. View the procurement »
Mentioned suppliers: Stroma Certification Ltd
2019-06-07   Provision and Operation of Travel Information Systems and Ancillary Systems and Services (National Transport Authority)
The Authority is seeking to engage a suitable party to, in summary: — uninterrupted continuance of current Travel Information Services during migration from current contract, — open and interoperable data exchange protocols, — system for managing, —— schedule data, —— real time data, —— mapping and gazetteer data, —— exports to Open Data and re-users of NTA data, — real-Time, All Ireland, Door to Door Intermodal Journey Planner, — innovation in travel information technology during the life of the … View the procurement »
Mentioned suppliers: Trapeze Group (UK) lTD
2019-05-03   Contract for the Provision of a Financial Management System to Horse Racing Ireland and Subsidiaries (Horse Racing Ireland (HRI))
Horse Racing Ireland (HRI) was established by the Irish Government under the Horse and Greyhound Racing Act 2001 and the Irish Horseracing Industry Act 1994. HRI subsidiaries include Irish Thoroughbred Marketing Ltd (ITM), Tote Ireland Ltd; and HRI Racecourses Ltd; consisting of Leopardstown Racecourse, Fairyhouse Racecourse, Navan Racecourse, Tipperary Racecourse and Leopardstown Golf Centre. HRI headquarters are located in Ballymany, Newbridge, Co Kildare. The Contracting Authority is publishing a … View the procurement »
2019-03-07   19/021 — Single Party Framework for the Provision of Data Loss Prevention Managed Service (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed Symantec Data Leakage Prevention (DLP) solution. It is the intention to appoint a single service provider to support the delivery of the following services: The solution covers data leaving Ervia’s systems and networks over web, email, removable media and printing, along with data-at-rest. Services required … View the procurement »
Mentioned suppliers: Arkphire Security Ltd
2019-02-26   146648 (Dublin City Council)
DCC wishes to engage a suitable vendor to provide a a 24 x 7 x 365 managed security service encompassing a Security Operations Centre (SOC) and a Security Information and Event Management (SIEM) solution which it is proposed to implement on a phased basis. Please see tender documents for further details. The framework period will initially be for 2 years with the possibility of extending it by 2 further periods of 1 year each, following satisfactory performance of the supplier and at the sole discretion of DCC. View the procurement »
Mentioned suppliers: Zinopy Ltd
2019-02-08   Request for Tenders for Provision of ICT Managed Services (The Pensions Authority)
Procurement of ICT Managed Services to include: — support and maintenance of the Pension Authority's IT systems, — additional ICT support (i.e. drawdown support for minor tasks), — ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.). View the procurement »
Mentioned suppliers: Evros Technology Group
2018-12-07   Provision of Libraries Public Access Computer Service, Support, Maintenance and Setup; Limited Libraries’ Staff... (Dun Laoghaire Rathdown County Council)
Provision of libraries public access computer service, support, maintenance and setup; limited libraries’ staff software and equipment support. View the procurement »
Mentioned suppliers: Sord Data Systems Ltd
2018-11-14   Provision of Support and Maintenance for Microsoft NAV (Central Bank of Ireland)
This public procurement competition is seeking a service provider to provide routine support and maintenance including live system support, making minor changes to existing functionality, as required; and expert advice and assistance in relation to project work. This would include contributing NAV expertise and customising NAV as required to facilitate future system changes. These changes may include amendments to the customised NAV functionalities, and any other NAV related changes required. View the procurement »
Mentioned suppliers: Datapac Ltd
2018-11-06   ICT Support Services (Quality and Qualifications Ireland (QQI))
QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT Support Services. The tender is offered in seven lots. Lots may be awarded separately or to a single supplier. To fulfil its responsibilities QQI needs its ICT services to perform, be highly available and highly responsive to customer needs with minimal downtime. In order to achieve this, it is intended by means of this tender process to appoint a supplier(s) to one or more lots based on … View the procurement »
Mentioned suppliers: Infopulse Ukraine LLC
2018-11-01   Competition for the Provision of Leap Operations Services (National Transport Authority)
The performance of the contract will require the provision of services during the following 3 main phases, as set out below. Phase 1: Mobilisation and Transition Management Services The service provider will be required to proactively manage the mobilisation and transition activities. Phase 2: Operations Services Following the successful implementation of Phase 1, the service provider will be required to manage the delivery of operational services. Phase 3: Contract Termination and Handover The service … View the procurement »
Mentioned suppliers: Cubic Transportation Limited
2018-10-10   Framework Healthcare Acquired Infection Control System (HAICS) (The Adelaide and Meath Hospital, Dublin Incorporating The National Children's Hospital (AMNCH))
The Adelaide and Meath Hospital, Dublin incorporating the National Children’s Hospital (AMNCH) and the Health Service Executive (HSE) invites submissions from companies/organisations with the expertise and capability relating to the delivery and provision of Healthcare Acquired Infection Control System (HAICS). The solution selected will deliver a comprehensive ICT system to support hospital infection prevention and control functions. It will manage the clinical, laboratory and administrative information … View the procurement »
Mentioned suppliers: ICNET International Ltd, Baxter... Radicalogic Technologies Inc. DBA RL Solutions SISK Healthcare UC t/a Cardiac Services
2018-09-20   Single Provider Framework Agreement for the Provision of ICT Managed Services (Health and Social Care Professionals Council (CORU))
On-Site ICT support and maintenance — the “support and maintenance” component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement. Off-Site Helpdesk and ICT Support — the number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a … View the procurement »
Mentioned suppliers: IPOptions Ltd
2018-07-23   Competition for the Provision of Tax Saver website and operations services (National Transport Authority)
The Authority aims to provide an accessible single point for employers to order Tax Saver tickets, offering a user-friendly system for employers and employees alike, with the aim of increasing the use of public transportation by making it easier for employers to participate in the Tax Saver scheme, thus increasing the number of Tax Saver tickets being purchased by commuters. In this regard, the Authority is seeking to engage a suitable party to carry out the requirements as set out in Section II.2.4. View the procurement »
Mentioned suppliers: Global Entserv Solutions Ireland Ltd (DXC...
2018-06-11   ICT Managed Service (Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM))
BIM invites tenders for a Managed Service — ICT Helpdesk, Infrastructure, Monitoring and Support Service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice. View the procurement »
Mentioned suppliers: Nostra Systems Ltd
2017-12-20   Pasturebase Ireland Farmline Service (Teagasc)
In summary the services comprise the provision of a farmline help service to users of Pasturebase Ireland. A telephone, email and online helpline service to Farmer users of Pasturebase, providing Information Systems help on usage and access to PBI and logging and management of system issues. The service includes the provision of an online help centre, regular reporting of service and activity levels for the Farmline, and a drawdown facility for providing technical training sessions for users and … View the procurement »
2017-12-18   For the provision of system support and maintenance for SEAI Business Process Information Systems: ACA and TripleE;... (Sustainable Energy Authority of Ireland)
Data and information are key assets for SEAI. SEAI has identified a number of key IT Services and Skill requirements for maximum efficiencies of SEAI business and to deliver its objectives. This public procurement competition will be divided into 4 lots (each a “Lot”) as described below. Each Lot will result in a separate contract. Lot 1: TripleE and ACA System Support and Development. Lot 2: PEP and ELS CRM Microsoft system and Sharepoint support and development. Lot 3: Inspections system support and … View the procurement »
Mentioned suppliers: OpenSky Data Systems Ltd Parallel Internet t/a pTools Software
2017-12-12   ICT Hosted Managed Services (Central Statistics Office)
Procurement of ICT Hosted Managed Services. View the procurement »
Mentioned suppliers: Evros
2017-11-15   Provision of Support and Maintenance of the Rural Transport ITMS Booking System (National Transport Authority)
The National Transport Authority seeks an experienced IT Service Provider who can provide technical support and expertise to maintain and develop ICT elements of the Authority's ITMS business systems. The Authority will require a range of support services, some of which will be on an on-going basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS and any other business systems that may be selected by the Authority in future. The … View the procurement »
2017-10-27   SharePoint Support Services (EirGrid plc)
EirGrid has a requirement for a SharePoint Consultant who will provide a number of SharePoint Support Services. The Scope of Requirements is expected to include, but is not limited to: — Provision of support for all EirGrid Group SharePoint environments and all current versions of SharePoint — 2007 and 2013. — Provision of Support for the EirGrid Extranet which uses SharePoint on-line. — Expertise in Nintex work-flow design and build. See attached Information Memorandum and Pre-Qualification … View the procurement »
Mentioned suppliers: Storm Technology Ltd
2017-08-10   GRETB ICT Managed Services (Galway Roscommon Education & Training Board)
Please see attached Pre-Qualification Questionnaire Response Document to establish a Single Supplier Framework Agreement for the Provision of ICT Managed Services for Galway and Roscommon Education and Training Board. View the procurement »
Mentioned suppliers: Capita Managed IT Solutions
2017-08-10   Provision of Travel Information Systems and Services (including Back Office System, Management Services and Customer... (National Transport Authority)
Having regarding to its role in relation to transport, and specifically its functions related to the promotion of use of Public Transport, the NTA wishes to appoint a supplier to provide Travel Information Systems and Services (including Back Office System, Management Services and Customer Services). The competition is for Travel Information Systems and Services to replace a number of existing systems and services which are currently provided under four separate contracts, and for the provision of a new … View the procurement »
2017-08-04   Supply of IT Managed Services (Fingal County Council)
Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services. This managed service will include service desk telephone support, deskside support at our two main user sites, field support at other Council sites, application support and infrastructure support. In addition to providing managed services, the contractor is expected to provide project based services … View the procurement »
Mentioned suppliers: Atos IT Solutions and Services Ltd
2017-07-25   Provision of an on-site ICT support staff at OPW Trim and Dublin Offices (Office of Public Works (OPW))
The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (52 St. Stephen's Green and Dublin Castle). The team will provide front-line Helpdesk support along with back-end infrastructure support services inc. email. It is envisaged that the contract(s) would be for an initial 24 month period with the option of an extension to 36 months in total. View the procurement »
Mentioned suppliers: Nostra Systems Limited
2017-07-11   IBM Domino and Lotus Notes Support and Maintenance (including Development) (Department of Jobs, Enterprise and Innovation)
The Department of Jobs, Enterprise and Innovation is inviting Tenders for the provision of Support and Maintenance of its Domino and Lotus Notes environment. This Tender also seeks support for IBM Connections and WebSphere and for possible larger projects associated with all of the IBM/Lotus stack of technologies. View the procurement »