Competition for the Provision of Leap Operations Services

National Transport Authority

The performance of the contract will require the provision of services during the following 3 main phases, as set out below.
Phase 1: Mobilisation and Transition Management Services
The service provider will be required to proactively manage the mobilisation and transition activities.
Phase 2: Operations Services
Following the successful implementation of Phase 1, the service provider will be required to manage the delivery of operational services.
Phase 3: Contract Termination and Handover
The service provider may be required to perform exit management services.

Deadline

The time limit for receipt of tenders was 2019-01-09. The procurement was published on 2018-11-01.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-11-01 Contract notice
2022-05-10 Contract award notice
Contract notice (2018-11-01)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
The performance of the contract will require the provision of services during the following 3 main phases, as set out below. Phase 1: Mobilisation and Transition Management Services The service provider will be required to proactively manage the mobilisation and transition activities. Phase 2: Operations Services Following the successful implementation of Phase 1, the service provider will be required to manage the delivery of operational services. Phase 3: Contract Termination and Handover The service provider may be required to perform exit management services.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Smart cards 📦
Place of performance
NUTS region: Ireland 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Iveagh Court, Harcourt Lane
Postal code: D02 WT20
Postal town: Dublin 2
Contact
Internet address: https://nationaltransport.ie 🌏
E-mail: procurement@nationaltransport.ie 📧
Phone: +353 1-8798362 📞
Fax: +353 1-8798333 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=137446&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=137446&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-11-01 📅
Submission deadline: 2019-01-09 📅
Publication date: 2018-11-03 📅
Identifiers
Notice number: 2018/S 212-485852
OJ-S issue: 212
Additional information
The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the revenue commissioners in Ireland. The Contracting Authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
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Object
Scope of the procurement
Short description:
The performance of the contract will require the provision of services during the following 3 main phases, as set out below.
Phase 1: Mobilisation and Transition Management Services
The service provider will be required to proactively manage the mobilisation and transition activities.
Phase 2: Operations Services
Following the successful implementation of Phase 1, the service provider will be required to manage the delivery of operational services.
Phase 3: Contract Termination and Handover
The service provider may be required to perform exit management services.
The authority is seeking to engage a suitable party for the provision of leap operations.
The performance of the contract will require the provision of services during the following three main phases, as set out below.
The service provider will be required to proactively manage the mobilisation and transition activities to enable a seamless transition of the services from the existing contracts to the new contract
Following the successful implementation of Phase 1, the service provider will be required to manage the delivery of operational services in a continuously improving, financially efficient, commercially focussed and customer-friendly manner.
The service provider will be expected to manage and perform necessary activities and provide necessary resources to facilitate growth in the customer base over time and manage seasonal peaks due to varying demand for cards including, but not limited to:
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— adult,
— visitor cards,
— student cards,
— youth and child,
— and their associated personalisation requirements.
The service provider may be required to perform exit management services. The service provider will be required to establish an exit management plan prior to the end of the first operational year of service to manage the period at the end of the contract term.
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Further information is available in the information memorandum attached to this notice.
Duration: 60 months
Description of renewals:
The term of the contract will be for 5 years from the operational commencement date, with options for the authority to extend the term for any period or succession of periods up to a further 5 years. The option to extend rests solely with the authority.
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Place of performance
Main site or place of performance: Ireland

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As set out in the procurement documents.
Contract execution
Contract performance conditions: As set out in the procurement documents.

Procedure
Legal basis: 32014L0024
Envisaged number of candidates: 6
Objective criteria for choosing the limited number of candidates: As set out in the procurement documents.
Time of receipt of tenders: 12:00
Date of dispatch of invitations: 2019-02-04 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Bradwell
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=137446&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the revenue commissioners in Ireland. The Contracting Authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured.
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The most economically advantageous or any tender will not automatically be accepted.
Refer to procurement documents for further information.

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin 7
Postal code: D7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).
Source: OJS 2018/S 212-485852 (2018-11-01)
Contract award notice (2022-05-10)
Object
Scope of the procurement
Short description:
The performance of the Contract will require the provision of services during the following three main phases, as set out below. Phase 1 – Mobilisation and Transition Management Services The service provider will be required to proactively manage the mobilisation and transition activities. Phase 2 - Operations Services Following the successful implementation of Phase 1, the service provider will be required to manage the delivery of operational services. Phase 3 – Contract Termination and Handover The service provider may be required to perform exit management services.
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Total value of the procurement: 71 494 501 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Procedure type: Competitive procedure with negotiation
Type of bid: Not applicable

Contracting authority
Contact
Phone: +353 01-8798362 📞
Fax: +353 01-8798333 📠

Reference
Dates
Date dispatched: 2022-05-10 📅
Publication date: 2022-05-13 📅
Identifiers
Notice number: 2022/S 093-256546
Refers to notice: 2018/S 212-485852
OJ-S issue: 93
Additional information
The Total value of the procurement as stated in Section II.1.7 represents the five year value and does not include any potential extensions. The contract will include an option for the NTA to extend the term for a further period or periods of up to five (5) years in total, in accordance with the provisions of the contract.
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Object
Scope of the procurement
Short description:
The performance of the Contract will require the provision of services during the following three main phases, as set out below.
Phase 1 – Mobilisation and Transition Management Services
Phase 2 - Operations Services
Phase 3 – Contract Termination and Handover
The Authority is seeking to engage a suitable party for the Provision of Leap Operations.
The service provider will be required to proactively manage the mobilisation and transition activities to enable a seamless transition of the services from the existing contracts to the new Contract
The service provider will be expected to manage and perform necessary activities and provide necessary resources to facilitate growth in the customer base over time and manage seasonal peaks due to varying demand for cards including, but not limited to, adult, visitor cards, student cards, youth, and child, and their associated personalisation requirements.
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The service provider may be required to perform exit management services. The service provider will be required to establish an Exit Management Plan prior to the end of the first operational year of service to manage the period at the end of the contract term.
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Further information is available in the Information Memorandum attached to this notice.
Additional information:
The Total value of the procurement as stated in Section II.1.7 represents the five year value and does not include any potential extensions.
The contract will include an option for the NTA to extend the term for a further period or periods of up to five (5) years in total, in accordance with the provisions of the contract.

Procedure
Award criteria
Quality criterion (name): Operations
Quality criterion (weighting): 50
Quality criterion (name): System design
Quality criterion (weighting): 10
Price (weighting): 40

Award of contract
Date of contract conclusion: 2022-04-14 📅
Name: Cubic Transportation Limited
National registration number: 01381707
Postal address: Afc house, honeycrock lane surrey
Postal town: Salfords
Postal code: RH1 5LA
Country: United Kingdom 🇬🇧
Phone: +44 1737782200 📞
E-mail: info-eu@cubic.com 📧
Internet address: https://www.cubic.com/about/contact 🌏
Total value of the procurement: 71 494 501 EUR 💰
Postal address: AFC House Honeycrock Lane, Salfords, Redhill
Postal town: Surrey
Information about tenders
Number of tenders received: 2

Contracting authority
Contact
Contact point: Fran Kehoe

Reference
Additional information
Due to legal matters the conclusion of the contract was delayed.
Source: OJS 2022/S 093-256546 (2022-05-10)
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