19/021 — Single Party Framework for the Provision of Data Loss Prevention Managed Service

Ervia

The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed Symantec Data Leakage Prevention (DLP) solution.
It is the intention to appoint a single service provider to support the delivery of the following services:
The solution covers data leaving Ervia’s systems and networks over web, email, removable media and printing, along with data-at-rest. Services required include:
1) Incident monitoring, triage and reporting;
2) SME Expertise and configuration of new rules;
3) Performance monitoring.
The Symantec DLP solution will have already been implemented and initial DLP rules/business policies configured and fully operational when the Managed Service tenderer is chosen. Business policies may be in “monitor only” mode or “response” mode.
(As per PQQ document)

Deadline

The time limit for receipt of tenders was 2019-04-08. The procurement was published on 2019-03-07.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2019-03-07 Contract notice
2021-05-25 Contract award notice
Contract notice (2019-03-07)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: 19/021
Short description:
The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed Symantec Data Leakage Prevention (DLP) solution. It is the intention to appoint a single service provider to support the delivery of the following services: The solution covers data leaving Ervia’s systems and networks over web, email, removable media and printing, along with data-at-rest. Services required include: 1) Incident monitoring, triage and reporting; 2) SME Expertise and configuration of new rules; 3) Performance monitoring. The Symantec DLP solution will have already been implemented and initial DLP rules/business policies configured and fully operational when the Managed Service tenderer is chosen. Business policies may be in “monitor only” mode or “response” mode. (As per PQQ document)
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Ervia
Postal address: P.O. Box 900, Webworks, Eglinton Street
Postal code: Cork
Postal town: Cork
Contact
Internet address: http://www.ervia.ie 🌏
E-mail: tenders@ervia.ie 📧
Phone: +353 214239506 📞
URL for documents: http://www.etenders.gov.ie 🌏
URL for participation: http://www.etenders.gov.ie 🌏

Reference
Dates
Date dispatched: 2019-03-07 📅
Submission deadline: 2019-04-08 📅
Publication date: 2019-03-12 📅
Identifiers
Notice number: 2019/S 050-116162
OJ-S issue: 50
Additional information
You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and time specified in the PQQ documents. Please note that all tenders are electronic, as such no paper copies will be accepted or read. Please submit via the etenders system not later than 12:00 local time Monday 8.4.2019.
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Object
Scope of the procurement
Short description:
The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed Symantec Data Leakage Prevention (DLP) solution.
It is the intention to appoint a single service provider to support the delivery of the following services:
The solution covers data leaving Ervia’s systems and networks over web, email, removable media and printing, along with data-at-rest. Services required include:
1) Incident monitoring, triage and reporting;
2) SME Expertise and configuration of new rules;
3) Performance monitoring.
The Symantec DLP solution will have already been implemented and initial DLP rules/business policies configured and fully operational when the Managed Service tenderer is chosen. Business policies may be in “monitor only” mode or “response” mode.
(As per PQQ document)
The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently Deployed Symantec Data Leakage Prevention (DLP) solution.
(As per PQQ Doc).
Duration: 36 months
Description of renewals: 3-year agreement + 1 year + 1 year.
Description of options: Extension options + 1 + 1.
Additional information:
You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and time specified in the PQQ documents. Please note that all tenders are electronic, as such no paper copies will be accepted or read. Please submit via the etenders system not later than 12:00 local time Monday 8.4.2019.
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Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Please refer to tender documents available to download from www.etenders.gov.ie only.
Contract execution
Deposits and guarantees required: N/a.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: N/a.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal form in order to submit a request to participate, but may if the Contracting Entity considers it necessary to ensure that the contract is carried out to its satisfaction, be required to do so prior to award of the contract. The Contracting Entity also reserves the right to contract with each member of the group on the basis of joint and several liability, or with 1 member of the group as a main contractor with a number of sub-contractors or on any other basis as the Contracting Entity considers appropriate.
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Contract performance conditions: N/a.

Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 3
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 6 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Ervia Tenders
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/376 🌏
Documents URL: www.etenders.gov.ie 🌏
URL for participation: www.etenders.gov.ie 🌏
URL for documents: www.etenders.gov.ie 🌏

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 [and in particular Regulation 7 and 10(2)].
Source: OJS 2019/S 050-116162 (2019-03-07)
Contract award notice (2021-05-25)
Object
Scope of the procurement
Short description:
The contracting entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed Symantec Data Leakage Prevention (DLP) solution. It is the intention to appoint a single service provider to support the delivery of the following services: The solution covers data leaving Ervia’s systems and networks over web, email, removable media and printing, along with data-at-rest.Services required include: 1) Incident Monitoring, Triage and Reporting; 2) SME Expertise and Configuration of new Rules; 3) Performance Monitoring. The Symantec DLP solution will have already been implemented and initial DLP rules/business policies configured and fully operational when the Managed Service tenderer is chosen.Business policies may be in ‘monitor only’ mode or ‘response’ mode. (As per PQQ document)
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Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Lowest price

Contracting authority
Identity
Postal address: PO Box 900, Webworks, Eglinton Street
Contact
Phone: +353 214239065 📞

Reference
Dates
Date dispatched: 2021-05-25 📅
Publication date: 2021-05-28 📅
Identifiers
Notice number: 2021/S 102-269624
Refers to notice: 2019/S 050-116162
OJ-S issue: 102
Additional information
You must submit through the etenders system before the deadline.The submission deadline is strict and no submissions will be possible after the date and time specified in the PQQ documents. Please note that all tenders are electronic, as such no paper copies will be accepted or read. Please submit via the etenders system not later than 12.00 local time Monday 8 April 2019.
Show more

Object
Scope of the procurement
Short description:
The contracting entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed Symantec Data Leakage Prevention (DLP) solution.
The solution covers data leaving Ervia’s systems and networks over web, email, removable media and printing, along with data-at-rest.Services required include:
1) Incident Monitoring, Triage and Reporting;
2) SME Expertise and Configuration of new Rules;
3) Performance Monitoring.
The Symantec DLP solution will have already been implemented and initial DLP rules/business policies configured and fully operational when the Managed Service tenderer is chosen.Business policies may be in ‘monitor only’ mode or ‘response’ mode.
The contracting entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed symantec Data Leakage Prevention (DLP) solution.
(As per PQQ Doc)
Description of options: Extension options +1 + 1.
Additional information:
You must submit through the etenders system before the deadline.The submission deadline is strict and no submissions will be possible after the date and time specified in the PQQ documents. Please note that all tenders are electronic, as such no paper copies will be accepted or read. Please submit via the etenders system not later than 12.00 local time Monday 8 April 2019.
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Award of contract
Date of contract conclusion: 2020-12-21 📅
Name: Arkphire Security Ltd
Postal town: Dublin
Country: Ireland 🇮🇪

Reference
Additional information
You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and time specified in the PQQ documents. Please note that all tenders are electronic, as such no paper copies will be accepted or read. Please submit via the etenders system not later than 12.00 local time Monday 8 April 2019.
Show more

Complementary information
Review body
Information about review deadlines:
Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and in particular Regulation 7 and 10(2)).
Source: OJS 2021/S 102-269624 (2021-05-25)
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