19/021 — Single Party Framework for the Provision of Data Loss Prevention Managed Service

Ervia

The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed Symantec Data Leakage Prevention (DLP) solution.
It is the intention to appoint a single service provider to support the delivery of the following services:
The solution covers data leaving Ervia’s systems and networks over web, email, removable media and printing, along with data-at-rest. Services required include:
1) Incident monitoring, triage and reporting;
2) SME Expertise and configuration of new rules;
3) Performance monitoring.
The Symantec DLP solution will have already been implemented and initial DLP rules/business policies configured and fully operational when the Managed Service tenderer is chosen. Business policies may be in “monitor only” mode or “response” mode.
(As per PQQ document)

Deadline
The time limit for receipt of tenders was 2019-04-08. The procurement was published on 2019-03-07.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-03-07 Contract notice
2021-05-25 Contract award notice
Contract notice (2019-03-07)
Contracting authority
Name and addresses
Name: Ervia
National registration number: N/a
Postal address: P.O. Box 900, Webworks, Eglinton Street
Postal town: Cork
Postal code: Cork
Country: Ireland 🇮🇪
Contact person: Ervia Tenders
Phone: +353 214239506 📞
E-mail: tenders@ervia.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.ervia.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/376 🌏
Communication
Documents URL: www.etenders.gov.ie 🌏
Participation URL: www.etenders.gov.ie 🌏

Object
Scope of the procurement
Title:
“19/021 — Single Party Framework for the Provision of Data Loss Prevention Managed Service 19/021”
Products/services: IT services: consulting, software development, Internet and support 📦
Short description:
“The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed...”    Show more

1️⃣
Additional products/services: Information systems 📦
Additional products/services: Servers 📦
Additional products/services: Data security software development services 📦
Additional products/services: System management software development services 📦
Additional products/services: Systems and technical consultancy services 📦
Additional products/services: Information technology services 📦
Additional products/services: Systems consultancy services 📦
Additional products/services: System and support services 📦
Additional products/services: Systems support services 📦
Additional products/services: Software support services 📦
Additional products/services: Software implementation services 📦
Additional products/services: Software configuration services 📦
Additional products/services: Software consultancy services 📦
Additional products/services: Data services 📦
Additional products/services: Content or data standardization and classification services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Dublin.
Description of the procurement:
“The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals: 3-year agreement + 1 year + 1 year.
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 3
Information about options
Options
Description of options: Extension options + 1 + 1.
Description
Additional information:
“You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“Please refer to tender documents available to download from www.etenders.gov.ie only.”
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
Deposits and guarantees required: N/a.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: N/a.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal...”    Show more
Conditions related to the contract
Contract performance conditions: N/a.
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-04-08 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6

Complementary information
Information about recurrence
This is a recurrent procurement
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information

“You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”    Show more
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
URL: http://www.courts.ie 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 [and...”    Show more
Source: OJS 2019/S 050-116162 (2019-03-07)
Contract award notice (2021-05-25)
Contracting authority
Name and addresses
Postal address: PO Box 900, Webworks, Eglinton Street
Phone: +353 214239065 📞
Information about joint procurement
The contract is awarded by a central purchasing body

Object
Scope of the procurement
Short description:
“The contracting entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed...”    Show more
Description
Description of the procurement:
“The contracting entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed...”    Show more
Information about options
Description of options: Extension options +1 + 1.
Description
Additional information:
“You must submit through the etenders system before the deadline.The submission deadline is strict and no submissions will be possible after the date and...”    Show more

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2019/S 050-116162

Award of contract

1️⃣
Contract Number: 1
Title:
“19/021 — Single Party Framework for the Provision of Data Loss Prevention Managed Service”
Date of conclusion of the contract: 2020-12-21 📅
Name and address of the contractor
Name: Arkphire Security Ltd
Postal town: Dublin
Country: Ireland 🇮🇪
Region: Éire/Ireland 🏙️
The contractor is an SME

Complementary information
Additional information

“You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”    Show more
Review procedure
Precise information on deadline(s) for review procedures:
“Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and...”    Show more
Source: OJS 2021/S 102-269624 (2021-05-25)