Arrangement Register, Case Management System and Associated Technology Required to operationalise the Decision Support Service (DSS)

Mental Health Commission

The Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the operationalisation of the Decision Support Service (DSS). This includes:
— software to support system requirements,
— implementation of all ICT systems and services to support the activities of the DSS,
— implementation of a secure integration platform.
The DSS would like to identify and implement an arrangements register, online portal and case management system and which is robust, scalable, futureproofed and easy-to-use. The proposed system will be used to control, supervise, monitor and report on decision-making arrangements and to investigate and adjudicate on complaints.

Deadline

The time limit for receipt of tenders was 2019-09-25. The procurement was published on 2019-07-18.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2019-07-18 Contract notice
2020-02-06 Contract award notice
Contract notice (2019-07-18)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: MHC/DSS/19/009
Short description:
The Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the operationalisation of the Decision Support Service (DSS). This includes: — software to support system requirements, — implementation of all ICT systems and services to support the activities of the DSS, — implementation of a secure integration platform. The DSS would like to identify and implement an arrangements register, online portal and case management system and which is robust, scalable, futureproofed and easy-to-use. The proposed system will be used to control, supervise, monitor and report on decision-making arrangements and to investigate and adjudicate on complaints.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Computer configurations 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Mental Health Commission
Postal address: Waterloo Exchange, Waterloo Road
Postal town: Dublin 4
Contact
Internet address: http://mhcirl.ie 🌏
E-mail: john.mcphillips@mhcirl.ie 📧
Phone: +353 163624147 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150870&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150870&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2019-07-18 📅
Submission deadline: 2019-09-25 📅
Publication date: 2019-07-23 📅
Identifiers
Notice number: 2019/S 140-345011
OJ-S issue: 140

Object
Scope of the procurement
Short description:
The Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the operationalisation of the Decision Support Service (DSS). This includes:
— software to support system requirements,
— implementation of all ICT systems and services to support the activities of the DSS,
— implementation of a secure integration platform.
The DSS would like to identify and implement an arrangements register, online portal and case management system and which is robust, scalable, futureproofed and easy-to-use. The proposed system will be used to control, supervise, monitor and report on decision-making arrangements and to investigate and adjudicate on complaints.
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Estimated total value: 4 000 000 EUR 💰
Short description:
The Decision Support Service (DSS) is a new statutory office within the Mental Health Commission (MHC), created by the Assisted Decision-Making (Capacity) Act 2015 (‘the 2015 Act’, ‘the Act’). The DSS needs to be in a position to regulate, support and monitor the services delivered under the 2015 Act in order to ensure that the needs and rights of the relevant person are respected and upheld.
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The DSS has a strong commitment to providing accessible, self-service, user-friendly capabilities to all users of its service. Critical to the design of the ICT system is the adoption of a digital first approach and the use of modern implementation techniques. Given the personal nature of data held, the highest standards of data security, assurance and support will be required.
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Estimated value excluding VAT: 4 000 000 EUR 💰
Duration: 24 months

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 14:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2020-03-25 📅
Tender opening date: 2019-09-25 📅
Tender opening time: 14:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John McPhillips
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1137 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150870&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: Chief Executive MHC
Postal address: Waterloo House Waterloo Road
Postal town: Dublin 4
Country: Ireland 🇮🇪
E-mail: info@mhcirl.ie 📧
Internet address: www.mhcirl.ie 🌏
Information about review deadlines: As per RFT.
Source: OJS 2019/S 140-345011 (2019-07-18)
Contract award notice (2020-02-06)
Object
Scope of the procurement
Short description:
The Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the operationalisation of the Decision Support Service (DSS). This includes: — software to support system requirements, — implementation of all ICT systems and services to support the activities of the DSS, — Implementation of a secure integration platform. The DSS would like to identify and implement an arrangements register, online portal and case management system and which is robust, scalable, futureproofed and easy-to-use. The proposed system will be used to control, supervise, monitor and report on decision-making arrangements and to investigate and adjudicate on complaints.
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Total value of the procurement: 4 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2020-02-06 📅
Publication date: 2020-02-10 📅
Identifiers
Notice number: 2020/S 028-065142
Refers to notice: 2019/S 140-345011
OJ-S issue: 28

Object
Scope of the procurement
Short description: — Implementation of a secure integration platform.

Procedure
Award criteria
Quality criterion (name): Quality of response
Quality criterion (weighting): 2700
Quality criterion (name): Non functional requirements
Quality criterion (weighting): 1500
Quality criterion (name): Implementation services
Quality criterion (weighting): 2500
Quality criterion (name): Value added features
Quality criterion (weighting): 300
Price (weighting): 3000

Award of contract
Date of contract conclusion: 2020-02-06 📅
Name: Codec
Postal address: Hyde House, Adelaide Road, Saint Kevins
Postal town: Dublin 22
Postal code: D02N446
Country: Ireland 🇮🇪
Phone: +353 16034300 📞
E-mail: info@codec.ie 📧
Information about tenders
Number of tenders received: 3
Source: OJS 2020/S 028-065142 (2020-02-06)
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