The objective of this request for tender is to invite suitably qualified service providers to tender for the provision of a managed services provider for Microsoft Cloud (Dynamics 365, SharePoint Online and Azure), software development (full development life cycle), system support and operational services for SEAI Business process information systems and business change supports.
SEAI intends to identify a suitably qualified and resourced, multi-disciplined IT service provider for the provision of a range of managed support services to support a number of SEAI business process information systems and business changes.
For further information please see Request for Tender at www.etenders.gov.ie
Deadline
The time limit for receipt of tenders was 2020-12-18.
The procurement was published on 2020-11-20.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Managed Services Provider for Microsoft Cloud Software Development, System Support and Operational Services
Manage Svcs Provider Microsoft RFT 180668”
Products/services: Database and operating software development services📦
Short description:
“The objective of this request for tender is to invite suitably qualified service providers to tender for the provision of a managed services provider for...”
Short description
The objective of this request for tender is to invite suitably qualified service providers to tender for the provision of a managed services provider for Microsoft Cloud (Dynamics 365, SharePoint Online and Azure), software development (full development life cycle), system support and operational services for SEAI Business process information systems and business change supports.
SEAI intends to identify a suitably qualified and resourced, multi-disciplined IT service provider for the provision of a range of managed support services to support a number of SEAI business process information systems and business changes.
For further information please see Request for Tender at www.etenders.gov.ie
Show more
Estimated value excluding VAT: EUR 4 000 000 💰
1️⃣
Additional products/services: Project management consultancy services📦
Additional products/services: Systems support services📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“The objective of this request for tender is to invite suitably qualified service providers to tender for the provision of a managed services provider for...”
Description of the procurement
The objective of this request for tender is to invite suitably qualified service providers to tender for the provision of a managed services provider for Microsoft Cloud (Dynamics 365, SharePoint Online and Azure), software development (full development life cycle), system support and operational services for SEAI business process information systems and business change supports.
SEAI intends to identify a suitably qualified and resourced, multi-disciplined IT service provider for the provision of a range of managed support services to support a number of SEAI business process information systems and business changes.
For further information please see request for tender at www.etenders.gov.ie
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 4 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The term of the contract will be for 2 years with the contracting authority reserving the right to extend the term of for periods of up to 12 months with a...”
Description of renewals
The term of the contract will be for 2 years with the contracting authority reserving the right to extend the term of for periods of up to 12 months with a maximum of three such extensions on the same terms and conditions subject to the contracting authority's obligations at law.
Show more Scope of the procurement
Information about European Union funds: Erdf.
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-12-18
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2020-12-18
12:00 📅
Complementary information Review body
Name: High Court, Four Courts
Postal address: Inns Quay
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪 Review procedure
Precise information on deadline(s) for review procedures: Courts Service of Ireland, Four Courts, Dublin, Ireland.
Source: OJS 2020/S 230-567302 (2020-11-20)
Contract award notice (2021-05-25) Contracting authority Name and addresses
National registration number: 9607090O
Object Scope of the procurement
Short description:
“The objective of this request for tender was to invite suitably qualified service providers to tender for the provision of a managed services provider for...”
Short description
The objective of this request for tender was to invite suitably qualified service providers to tender for the provision of a managed services provider for Microsoft Cloud (Dynamics 365, SharePoint Online and Azure), Software Development (Full Development Life Cycle), System Support and Operational Services for SEAI Business Process Information Systems and Business Change Supports.
SEAI has identified a suitably qualified and resourced, multi-disciplined IT Service Provider for the provision of a range of managed support services to support a number of SEAI business process information systems and business changes.
For further information please see Request for Tender at www.etenders.gov.ie
Show more
Total value of the procurement (excluding VAT): EUR 3 533 000 💰
Description
Description of the procurement:
“The objective of this request for tender was to invite suitably qualified service providers to tender for the provision of a managed services provider for...”
Description of the procurement
The objective of this request for tender was to invite suitably qualified service providers to tender for the provision of a managed services provider for Microsoft Cloud (Dynamics 365, SharePoint Online and Azure), Software Development (Full Development Life Cycle), System Support and Operational Services for SEAI Business Process Information Systems and Business Change Supports.
SEAI has identified a suitably qualified and resourced, multi-disciplined IT Service Provider for the provision of a range of managed support services to support a number of SEAI business process information systems and business changes.
The successful tenderer will work with SEAI and its partners to provide a secure, highly available application. A critical requirement from any service provider is an ability to demonstrate high levels of governance controls.
The successful tenderer will initially be required to familiarise themselves with SEAI’s system setup, and subsequently advise and assist with continuous changes/improvements during the term of the contract and will be required to partner with the SEAI IT team and third parties to provide technology advice, future system consultation, assist with the implementation of IT projects or business change, incident management and IT support.
The main requirements are as follows:
• management of operational services including availability, incident management, preventative maintenance and BCP;
• software development and project management including change management, deployment, and quality control;
• support of business change and opportunity development.
For further information please see Request for Tender at www.etenders.gov.ie.
Show more Award criteria
Quality criterion (name): Criteria 1: Demonstrated a clear understanding of the tender requirements.
Quality criterion (weighting): 500
Quality criterion (name):
“Criteria 2: Quality of organisational capability to deliver services:• Governance, business controls and innovation demonstrated within the response.”
Quality criterion (name):
“• Quality and quantity of relevant certification, standards, and organisation resources.”
Quality criterion (name):
“• Quality of account management, reporting, knowledge transfer, level of service, tools and technology proposed within the response.”
Quality criterion (name):
“Criteria 3: Quality of organisational capacity to deliver services:• Quality, quantity, and balance of the resources of the proposed team.”
Quality criterion (weighting): 1000
Quality criterion (name):
“Criteria 4: Quality of approach to delivery of requirements, including availability, incidents management, preventative maintenance and BCP”
Quality criterion (name):
“• Quality of project management approach and software development life cycle methodology including change management, deployment, and quality control”
Quality criterion (name): • Approach to business change and opportunity development
Cost criterion (name): Cost
Cost criterion (weighting): 4000
Scope of the procurement
Information about European Union funds: Erdf
Procedure Administrative information
Previous publication concerning this procedure: 2020/S 230-567302
Award of contract
1️⃣
Contract Number: 1
Title:
“Managed Services Provider for Microsoft Cloud Software Development, System Support and Operational Services”
Date of conclusion of the contract: 2021-05-17 📅
Information about tenders
Number of tenders received: 4
Name and address of the contractor
Name: Codec- DSS trading as Codec
National registration number: 487352
Postal address: Hyde House
Postal town: 65 Adelaide Road, Dublin 2
Postal code: D02 N446
Country: Ireland 🇮🇪
Region: Éire/Ireland🏙️
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 3 533 000 💰
Complementary information Review body
Postal address: Inns Quay, Smithfield
Review procedure
Precise information on deadline(s) for review procedures: Courts Service of Ireland, Four Courts, Smithfield, Dublin 7, IRELAND.
Source: OJS 2021/S 102-268914 (2021-05-25)