Provision of Support and Maintenance for Microsoft NAV

Central Bank of Ireland

This public procurement competition is seeking a service provider to provide routine support and maintenance including live system support, making minor changes to existing functionality, as required; and expert advice and assistance in relation to project work. This would include contributing NAV expertise and customising NAV as required to facilitate future system changes. These changes may include amendments to the customised NAV functionalities, and any other NAV related changes required.

Deadline

The time limit for receipt of tenders was 2018-12-14. The procurement was published on 2018-11-14.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-11-14 Contract notice
2019-03-20 Contract award notice
Contract notice (2018-11-14)
Object
Scope of the procurement
Title: Software support services
Reference number: 2017P141
Short description:
This public procurement competition is seeking a service provider to provide routine support and maintenance including live system support, making minor changes to existing functionality, as required; and expert advice and assistance in relation to project work. This would include contributing NAV expertise and customising NAV as required to facilitate future system changes. These changes may include amendments to the customised NAV functionalities, and any other NAV related changes required.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software support services 📦
Additional CPV: System and support services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Central Bank of Ireland
Postal address: PO Box 559
Postal code: New Wapping Street
Postal town: Dublin 1
Contact
Internet address: http://www.centralbank.ie 🌏
E-mail: william.maclaughlin.contractor@centralbank.ie 📧
Phone: +353 12245004 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=138104&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=138104&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-11-14 📅
Submission deadline: 2018-12-14 📅
Publication date: 2018-11-17 📅
Identifiers
Notice number: 2018/S 222-508035
OJ-S issue: 222

Object
Scope of the procurement
Estimated total value: 300 000 EUR 💰
Estimated value excluding VAT: 300 000 EUR 💰
Duration: 60 months
Description of renewals:
Initial period of 36 months with extension periods of up to 12 months with a maximum of 2 such extensions.
Place of performance
Main site or place of performance: Dublin.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2018-12-14 📅
Tender opening time: 17:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: William MacLaughlin
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/329 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=138104&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
Estimated timing for further notices: October 2023.

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 1
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: http://www.courts.ie 🌏
Source: OJS 2018/S 222-508035 (2018-11-14)
Contract award notice (2019-03-20)
Object
Scope of the procurement
Total value of the procurement: 93 750 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: PO Box 559, New Wapping Street

Reference
Dates
Date dispatched: 2019-03-20 📅
Publication date: 2019-03-25 📅
Identifiers
Notice number: 2019/S 059-137185
Refers to notice: 2018/S 222-508035
OJ-S issue: 59

Object
Scope of the procurement
Short description:
This public procurement competition is seeking a service provider to provide routine support and maintenance including live system support, making minor changes to existing functionality, as required; and expert advice and assistance in relation to project work. This would include contributing NAV expertise and customising NAV as required to facilitate future system changes. These changes may include amendments to the customised NAV functionalities, and any other NAV related changes required
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Procedure
Award criteria
Quality criterion (name): Customer support
Quality criterion (weighting): 300
Quality criterion (name): Flexibility of support
Quality criterion (weighting): 150
Quality criterion (name): Response to IT/Technical Requirements
Quality criterion (weighting): 250
Price (weighting): 300

Award of contract
Date of contract conclusion: 2019-03-12 📅
Name: Datapac Ltd
National registration number: N/a
Postal address: Quarrypark
Postal town: Wexford
Postal code: Enniscorthy
Country: Ireland 🇮🇪
Phone: +353 539242542 📞
E-mail: rmurphy@datapac.com 📧
Total value of the procurement: 93 750 EUR 💰
Information about tenders
Number of tenders received: 3
Source: OJS 2019/S 059-137185 (2019-03-20)
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