Request for Tenders for Provision of ICT Managed Services

The Pensions Authority

Procurement of ICT Managed Services to include:
โ€” support and maintenance of the Pension Authority's IT systems,
โ€” additional ICT support (i.e. drawdown support for minor tasks),
โ€” ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.).

Deadline

The time limit for receipt of tenders was 2019-03-11. The procurement was published on 2019-02-08.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2019-02-08 Contract notice
2019-05-27 Contract award notice
Contract notice (2019-02-08)
Object
Scope of the procurement
Title: Helpdesk and support services
Reference number: TPA-ICTMgdServices-2019
Short description:
Procurement of ICT Managed Services to include: โ€” support and maintenance of the Pension Authority's IT systems, โ€” additional ICT support (i.e. drawdown support for minor tasks), โ€” ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.).
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Helpdesk and support services ๐Ÿ“ฆ
Additional CPV: E-mail system ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: The Pensions Authority
Postal address: Verschoyle House
Postal code: 28/30 Lower Mount St
Postal town: Dublin 2
Contact
Internet address: http://www.pensionsauthority.ie ๐ŸŒ
E-mail: cholahan@pensionsauthority.ie ๐Ÿ“ง
Phone: +353 16131911 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=141928&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=141928&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2019-02-08 ๐Ÿ“…
Submission deadline: 2019-03-11 ๐Ÿ“…
Publication date: 2019-02-13 ๐Ÿ“…
Identifiers
Notice number: 2019/S 031-069710
OJ-S issue: 31

Object
Scope of the procurement
Short description:
Procurement of ICT Managed Services to include:
โ€” support and maintenance of the Pension Authority's IT systems,
โ€” additional ICT support (i.e. drawdown support for minor tasks),
โ€” ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.).
Estimated total value: 600 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 600 000 EUR ๐Ÿ’ฐ
Duration: 24 months
Description of renewals:
The Contract is for a term of two (2) years with an option to extend for two (2) further periods, each of up to one (1) year.
Place of performance
Main site or place of performance: 28/30 Lower Mount Street, Dublin 2

Legal, economic, financial and technical information
Conditions for participation
Economic and financial standing: See RFT documentation.
Technical and professional ability: See RFT documentation.
Contract execution
Contract performance conditions: See RFT documentation.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 6 months
Tender opening date: 2019-03-11 ๐Ÿ“…
Tender opening time: 17:00

Contracting authority
Identity
National registration number: 9584039R
Contact
Contact point: Ciarรกn Holahan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1189 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=141928&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: The Pensions Authority
Postal address: Verschoyle House, 28/30 Lower Mount Street
Postal town: Dublin 2
Postal code: D02 KX27
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 16131911 ๐Ÿ“ž
E-mail: cholahan@pensionsauthority.ie ๐Ÿ“ง
Internet address: www.pensionsauthority.ie ๐ŸŒ
Source: OJS 2019/S 031-069710 (2019-02-08)
Contract award notice (2019-05-27)
Object
Scope of the procurement
Short description:
Procurement of ICT managed services to include: support and maintenance of the pension authority's IT systems; additional ICT support (i.e. drawdown support for minor tasks); ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.)
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Total value of the procurement: 600 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Verschoyle House, 28/30 Lower Mount St

Reference
Dates
Date dispatched: 2019-05-27 ๐Ÿ“…
Publication date: 2019-05-31 ๐Ÿ“…
Identifiers
Notice number: 2019/S 104-253080
Refers to notice: 2019/S 031-069710
OJ-S issue: 104

Object
Scope of the procurement
Short description:
Procurement of ICT managed services to include: support and maintenance of the pension authority's IT systems; additional ICT support (i.e. drawdown support for minor tasks); ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.).
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Place of performance
Main site or place of performance: 28/30 Lower Mount Street, Dublin 2.

Procedure
Award criteria
Quality criterion (name): Company and organisation
Quality criterion (weighting): 20
Quality criterion (name): Support and maintenance
Additional ICT support
ICT Projects
Price (weighting): 20

Award of contract
Date of contract conclusion: 2019-05-17 ๐Ÿ“…
Name: Evros Technology Group
National registration number: 170309
Postal address: Block AA, Cherrywood Business Park, Bray Road
Postal town: Loughlinstown
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Dublin ๐Ÿ™๏ธ
Total value of the procurement: 600 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 7
Source: OJS 2019/S 104-253080 (2019-05-27)