2019-11-20Provision of IT Managed Services for EPBD/BER Application Systems (Sustainable Energy Authority of Ireland)
The Sustainable Energy Authority of Ireland (SEAI) has a mission to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices. Its key objectives are implementing strong energy efficiency actions, accelerating the development and adoption of technologies to exploit renewable energy sources, supporting innovation and enterprise for our low-carbon future and supporting evidence-based response that engage all sectors.
The objective of this …
View the procurement » Mentioned suppliers:Version 1 Software Limited
2019-11-01Provision of IT Managed Services (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT Services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre and a review of Enable Ireland’s migration to the Cloud.
View the procurement » Mentioned suppliers:Evros Technology Group
2019-10-29Single Party Framework for the Provision of ICT Hosting, Support and Related Services (PSI — the Pharmacy Regulator)
The PSI wishes to create a single party framework under which contracts can be awarded. An initial contract will be awarded under the framework for four (4) years, with the option to extend for a further period of three (3) years, subject to a maximum duration of seven (7) years. The scope of the framework is intended to provide PSI with ICT Application hosting, support and related services. It should be noted that PSI is also currently undergoing a large organisation-wide Business Transformation Project …
View the procurement » Mentioned suppliers:It Force
2019-10-24Provision of IT Managed Services to Enable Ireland (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note:
Lot 1 also includes the upgrade of Enable Ireland’s data centre, a review of Enable Ireland’s migration to the cloud and the implementation of a SIEM and SOC service.
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2019-08-02UL — RFT for the Supply of Campus Survey Software Subscription (Education Procurement Service (EPS))
This request for tender is for the provision of services for Campus Wide Survey Software Subscription for the University of Limerick (UL). The objective is to preferably have a cloud hosted solution offering distributed management functionality to the various internal departments with overall governance by UL’s ITD Department. It is paramount that the solution proposed is fully GDPR compliant and demonstrates varying levels of security ensuring data/account structures are protected.
View the procurement » Mentioned suppliers:Qualtrics LLC
2019-07-18Application and Development Support for SAP HR Technical Maintenance and Support (Health Service Executive (HSE))
The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees.
The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2.
Phase 1 was implemented across 7 sites and had the following SAP HR modules.
Deployed:
— Organisation Management (OM),
— Personnel …
View the procurement » Mentioned suppliers:IBM Services
2019-06-07Provision and Operation of Travel Information Systems and Ancillary Systems and Services (National Transport Authority)
The Authority is seeking to engage a suitable party to, in summary:
— uninterrupted continuance of current Travel Information Services during migration from current contract,
— open and interoperable data exchange protocols,
— system for managing,
—— schedule data,
—— real time data,
—— mapping and gazetteer data,
—— exports to Open Data and re-users of NTA data,
— real-Time, All Ireland, Door to Door Intermodal Journey Planner,
— innovation in travel information technology during the life of the …
View the procurement » Mentioned suppliers:Trapeze Group (UK) lTD
2019-02-01Provision of SharePoint and CRM Development and Support Services (National Transport Authority)
The National Transport Authority uses Microsoft Dynamics CRM 2015 on-premise version with SQL Server 2012 as the backend database. The system is used to manage customer/citizen communications from a number of channels, namely:
— parliamentary questions,
— freedom of information requests and communications via the Authority’s website,
— queries to the following lines of business from the NTA website and through email channels:
—— bus licencing,
—— cycling,
—— bus and train services,
—— taxi regulation …
View the procurement » Mentioned suppliers:Codec-DSS Ltd
2019-01-16Request for Tender for Services Required for Contact Centre for External Services (ITSLIGO)
IT Sligo aims to contract the outsourcing of its requirement for student contact centre services. Its objective is to maintain an efficient, timely and customer-centred, outsourced service for the processing of:
— student recruitment,
— application and registration enquiries and workflows and payment of associated fees as relevant and to interface with its customers accordingly. In addition IT Sligo requires a continuous improvement methodology to improve service and reduce the overall cost of contact …
View the procurement » Mentioned suppliers:Forward Emphasis International
2018-12-18The Supply and Installation of AToN Monitoring Software for the Commissioners of Irish Lights (Commissioners of Irish Lights)
The Commissioners of Irish Lights owns and operates the lighthouses and navigation aids around the coast of Ireland (North and South). At present, there are a mixture of lighthouse and navigation aids that are remotely monitored and controlled from the central Remote Control and Monitoring System (RCMS) and others that are monitored using AIS. The RCMS and AIS systems are currently located at the Irish Lights Headquarters in Dun Laoghaire, Dublin. Communications from the RCMS to the Remote TErminal Units …
View the procurement » Mentioned suppliers:GateHouse Maritime A/S
2018-11-01Competition for the Provision of Leap Operations Services (National Transport Authority)
The performance of the contract will require the provision of services during the following 3 main phases, as set out below.
Phase 1: Mobilisation and Transition Management Services
The service provider will be required to proactively manage the mobilisation and transition activities.
Phase 2: Operations Services
Following the successful implementation of Phase 1, the service provider will be required to manage the delivery of operational services.
Phase 3: Contract Termination and Handover
The service …
View the procurement » Mentioned suppliers:Cubic Transportation Limited
2018-10-26Facility Management Hard Services to the Irish Prision Service (The Office of Government Procurement)
"In summary, the services comprise:
Planned Preventative Maintenance of Facility Management (Hard Services) including building mechanical, electrical, security, fabric, machinery and equipment assets.
Ditto as last but for Reactive Maintenance.
Call out service.
Supplementary trade and administrative resources.
Small projects related to the refurbishment, adaption, redecoration and replacement of elements of IPS site buildings and infrastructure.
Elements of Specialist FM services for certain sites, for …
View the procurement » Mentioned suppliers:LMC Group Ltd
2018-10-23Provision of Robotic Process Automation Software (Bord Na Mona)
Bord na Móna has recently implemented a finance model based on shared services and business partnering across all business units utilising Oracle eBS version 12.1.3 as the ERP solution, together with a supply chain solution Oracle OTM supported by Oracle Business Intelligence (BI) tool.
This PQQ is seeking submissions from interested parties in the provision of robotic process automation software including integrated cognitive capabilities (which will operate with any software application).
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2018-07-25Support and maintenance services for the expenses@work system (Central Bank of Ireland)
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
View the procurement » Mentioned suppliers:Systems@Work Ltd
2018-07-23Competition for the Provision of Tax Saver website and operations services (National Transport Authority)
The Authority aims to provide an accessible single point for employers to order Tax Saver tickets, offering a user-friendly system for employers and employees alike, with the aim of increasing the use of public transportation by making it easier for employers to participate in the Tax Saver scheme, thus increasing the number of Tax Saver tickets being purchased by commuters.
In this regard, the Authority is seeking to engage a suitable party to carry out the requirements as set out in Section II.2.4.
View the procurement » Mentioned suppliers:Global Entserv Solutions Ireland Ltd (DXC...
2018-04-04SAP Support, Maintenance and Hosting (SOLAS)
SOLAS wishes to enter into contract for the on-going application & technical support for SAP’s ECC6 and SRM systems including project support for an archiving process and deletion of data; annual health check to ensure system is optimized; assistance in assessing the best migration path to move to a HANA database including necessary preparatory work and provide for a possible to move to a hosted service during the period of the contract. SOLAS proposes to move the end to end management of the …
View the procurement » Mentioned suppliers:Client Solutions Limited
2017-12-18The provision of Plain English Writing, Editing and Training Services (Department of Social Protection)
The provision of plain English writing, editing and training services to the department of employment affairs and social protection.
This tender encompasses two elements:
1— plain English writing services - reviewing letters, forms, web and other such written customer communications as required by sections of the department on an ad hoc and project basis, and
2— training staff in writing in plain English /principles of plain English to improve the overall standard and readability of customer …
View the procurement » Mentioned suppliers:National Adult Literacy Agency
2017-09-07A Multi Supplier Framework Agreement for the Provision of IT Managed Services to Ervia (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a multi supplier framework agreement for the provision of IT infrastructure managed services including ‘ad-hoc’ infrastructure projects across Ervia as outlined in Appendix B.
The services will be provided to Ervia its subsidiaries and business units including: Gas Networks Ireland, Irish Water and its three Central Business Units, Group Centre, Shared Services, and Major Projects.
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2017-08-10Provision of Travel Information Systems and Services (including Back Office System, Management Services and Customer... (National Transport Authority)
Having regarding to its role in relation to transport, and specifically its functions related to the promotion of use of Public Transport, the NTA wishes to appoint a supplier to provide Travel Information Systems and Services (including Back Office System, Management Services and Customer Services).
The competition is for Travel Information Systems and Services to replace a number of existing systems and services which are currently provided under four separate contracts, and for the provision of a new …
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2017-08-04Supply of IT Managed Services (Fingal County Council)
Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services. This managed service will include service desk telephone support, deskside support at our two main user sites, field support at other Council sites, application support and infrastructure support. In addition to providing managed services, the contractor is expected to provide project based services …
View the procurement » Mentioned suppliers:Atos IT Solutions and Services Ltd
2017-07-25A Single Party Framework for the Supply of ICT Managed Services (Teagasc)
A Single Party Framework for the Supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, Service Management, Active Directory, Exchange, Lync, Oracle, SQL, Backup, SAN, Network, Security, Desktop Management, Servers, SCCM, Citrix, Linux, Hosting Environment, VMWare and Project Services.
View the procurement » Mentioned suppliers:ATOS
2017-06-07Secure Document Storage And Associated Service (Electricity Supply Board ( ESB ))
Electricity Supply Board (‘ESB’) are seeking to appoint a single supplier to protect, store and manage our business records. In accordance with the Data Protection Acts 1988 to 2003, ESB must ensure that it's business documents and data are securely stored, archived and retrievable. ESB business requirements demand that we must be able to rapidly retrieve and access files, whilst maintaining full security of our records.
View the procurement » Mentioned suppliers:Kefron Limited
2017-04-26Managed Hosting Service for ICT Business Applications (City of Dublin Education and Training Board)
City of Dublin Education and Training Board (CDETB) wish to establish a Single Party Framework Agreement for the provision of a Managed Hosting Service for ICT Business Applications for Student Universal Support Ireland (SUSI). The duration of the Framework will be for 4 years and the initial contract is expected to be of 3 years duration, which at this point in time, will include development and deployment elements of the Integrated Grants Processing System Project and two full academic cycles. Please …
View the procurement » Mentioned suppliers:Evros Technology Group
2016-11-03Provision of A National Intermodal Journey Planner (National Transport Authority)
The National Transport Authority (NTA) has, in order to align the expiry of the contract for both the National Intermodal Journey Planner (NJP) and Public Transport Stop Information System (PTSIS) contracts extended the duration of the National Intermodal Journey Planner contract to October 2018. This extension will facilitate the combined procurement of an integrated NJP and PTSIS solution in the future. The NTA has proceeded with the procurement process by the issue of a PIN for Market Consultation for …
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2016-08-25Provision of ICT Managed Services (Health Information and Quality Authority (HIQA))
The Health Information and Quality Authority is the independent Authority established in May 2007 to drive continuous improvement in Ireland's health and social care services. Our role is to promote quality and safety in the provision of health and personal social services for the benefit of the health and welfare of the public.
HIQA seeks an experienced ICT managed services partner to provide a range of ICT support services across HIQA's offices and home workers for 3 years with an option to extend it …
View the procurement » Mentioned suppliers:Atos IT Solutions and Services Ltd
2016-08-13Single Party Framework Agreement for Cloud Transformation and Managed Service (Residential Tenancies Board)
The Residential Tenancies Board invites expressions of interest to be considered for participation in a competitive dialogue procedure for the award of a single party framework agreement. The framework relates to providers who have access to a minimum of 2 data centres located within the European Economic Area (EEA) and which are subject to the provisions of EU law in relation to data storage and transmission and where the data centres that have been certified to ISO 27001 or similar. The services under …
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