Application and Development Support for SAP HR Technical Maintenance and Support

Health Service Executive (HSE)

The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees.
The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2.
Phase 1 was implemented across 7 sites and had the following SAP HR modules.
Deployed:
— Organisation Management (OM),
— Personnel Administration (PA),
— Training and Events (T&E).
Phase 1 sites included most of the basic SAP HR modules for the management of personnel data and records.
Phase 2 sites (comprised of 4 of the existing Phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed:
— time,
— payroll,
— travel (bespoke solution),
— FICO.

Deadline

The time limit for receipt of tenders was 2019-09-09. The procurement was published on 2019-07-18.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• IBM Services

Who?

• Health Service Executive (HSE)

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2019-07-18	Contract notice
2020-07-15	Contract award notice

Contract notice (2019-07-18)
Object
Scope of the procurement
Title: Software programming and consultancy services
Reference number: 9899
Short description:

The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees. The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2. Phase 1 was implemented across 7 sites and had the following SAP HR modules. Deployed: — Organisation Management (OM), — Personnel Administration (PA), — Training and Events (T&E). Phase 1 sites included most of the basic SAP HR modules for the management of personnel data and records. Phase 2 sites (comprised of 4 of the existing Phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed: — time, — payroll, — travel (bespoke solution), — FICO.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software programming and consultancy services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Health Service Executive (HSE)
Postal address: Head Office
Postal code: Millennium Park
Postal town: Naas
Contact
Internet address: http://www.hse.ie 🌏
E-mail: peter.mcgowan@hse.ie 📧
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=147066&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=147066&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2019-07-18 📅
Submission deadline: 2019-09-09 📅
Publication date: 2019-07-22 📅
Identifiers
Notice number: 2019/S 139-342565
OJ-S issue: 139

Object
Scope of the procurement
Short description:

The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2.

Phase 1 was implemented across 7 sites and had the following SAP HR modules.

Deployed:

— Organisation Management (OM),

— Personnel Administration (PA),

— Training and Events (T&E).

Phase 1 sites included most of the basic SAP HR modules for the management of personnel data and records.

Phase 2 sites (comprised of 4 of the existing Phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed:

— time,

— payroll,

— travel (bespoke solution),

— FICO.

Estimated total value: 10 000 000 EUR 💰
Short description:

Phase 2 facilitates the payment of employees based on a combination of the time worked, as recorded on the system, and the various payment rules associated with each grade. The Phase 2 sites process travel expenses based on approved travel claims.

To reduce maintenance costs and total cost of ownership, the configuration developed for Phase 1 and Phase 2 was merged in 2010. This brought the OM, PA and T&E configuration in line across all 7 sites. In addition some elements of the Time module, primarily concerned with absence recording, have been incorporated in the North East, West and East sites over the last number of years.

Essentially all the original sites are now Phase 2 sites with some differences in the SAP modules deployed. Phase 2 sites are currently differentiated as either Phase 2 payroll or Phase 2 non-payroll sites.

Over the last number of years additional sites have been migrated over to the HPSA SAP HR/Payroll solution including Tusla — the Child and Family Agency, Tallaght Hospital, Crumlin Hospital for Sick Children and Our Ladies Hospice, Dublin.

Estimated value excluding VAT: 10 000 000 EUR 💰
Duration: 60 months
Description of renewals: On going requirement.
Place of performance
Main site or place of performance: Republic of Ireland.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2019-09-09 📅
Tender opening time: 16:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Peter Mc Gowan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=147066&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: The High Court
Postal address: The High Court, The Four Courts, Dublin 7, Republic of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886569 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Source: OJS 2019/S 139-342565 (2019-07-18)

Contract award notice (2020-07-15)
Object
Scope of the procurement
Short description:

The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees. The SAP HR solution was rolled out in two phases, Phase 1 and Phase 2. Phase 1 was implemented across seven sites and had the following SAP HR modules Deployed: • Organisation Management (OM), • Personnel Administration (PA), • Training and Events (T&E). Phase 1 sites included most of the basic SAP HR modules for the management of personnel data and records. Phase 2 sites (comprised of four of the existing phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed: • time, • payroll, • travel (bespoke solution), • FICO.

Total value of the procurement: 12 097 500 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2020-07-15 📅
Publication date: 2020-07-17 📅
Identifiers
Notice number: 2020/S 137-337478
Refers to notice: 2019/S 139-342565
OJ-S issue: 137

Object
Scope of the procurement
Short description:

The SAP HR solution was rolled out in two phases, Phase 1 and Phase 2.

Phase 1 was implemented across seven sites and had the following SAP HR modules

• Organisation Management (OM),

• Personnel Administration (PA),

• Training and Events (T&E).

Phase 2 sites (comprised of four of the existing phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed:

• time,

• payroll,

• travel (bespoke solution),

• FICO.

The SAP HR solution was rolled out in two phases, phase 1 and phase 2.

Phase 2 sites (comprised of four of the existing Phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed:

Phase 2 facilitates the payment of employees based on a combination of the time worked, as recorded on the system, and the various payment rules associated with each grade. The phase 2 sites process travel expenses based on approved travel claims.

To reduce maintenance costs and total cost of ownership, the configuration developed for phase 1 and phase 2 was merged in 2010. This brought the OM, PA and T&E configuration in line across all 7 sites. In addition some elements of the Time module, primarily concerned with absence recording, have been incorporated in the North East, West and East sites over the last number of years.

Essentially all the original sites are now phase 2 sites with some differences in the SAP modules deployed. Phase 2 sites are currently differentiated as either phase 2 payroll or phase 2 non payroll sites.

Over the last number of years additional sites have been migrated over to the HPSA SAP HR/Payroll solution including Tusla – the Child and Family Agency, Tallaght Hospital, Crumlin Hospital for Sick Children and Our Ladies Hospice, Dublin.

Procedure
Award criteria
Quality criterion (name): Quality; delivery of specified requirement
Quality criterion (weighting): 45 %
Quality criterion (name): Quality: staff location, resourcing and transition plans
Quality criterion (weighting): 15 %
Price (weighting): 40 %

Award of contract
Date of contract conclusion: 2020-06-30 📅
Name: IBM Services
National registration number: 16226
Postal address: IBM House, Shelbourne Road, Ballsbridge
Postal town: Dublin 4
Country: Ireland 🇮🇪
Phone: +353 1-8154000 📞
Internet address: https://www.ibm.com/ie-en?lnk=m 🌏
Total value of the procurement: 12 097 500 EUR 💰
Information about tenders
Number of tenders received: 3

Complementary information
Review body
Postal address: The Four Courts, Republic of Ireland
Postal town: Dublin 7
Source: OJS 2020/S 137-337478 (2020-07-15)

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