Support and maintenance services for the expenses@work system
Central Bank of Ireland
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
DeadlineThe time limit for receipt of tenders was 2018-08-28. The procurement was published on 2018-07-25.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- โข Systems@Work Ltd
- โข Business transaction and personal business software development services โบ Facilities management software development services and software development services suite โบ Software development services suites
- โข Computer support services โบ Technical computer support services
- โข Computer-related services โบ Computer upgrade services
- โข Computer-related services โบ Computer-related management services
- โข IT services: consulting, software development, Internet and support โบ Data services
- โข Programming services of packaged software products โบ Programming services of systems and user software
- โข Systems analysis and programming services โบ Programming services
- โข Travel agency and similar services โบ Travel management services
- โข รire/Ireland
Procurement history
| Date | Document |
|---|---|
| 2018-07-25 | Contract notice |
| 2019-07-09 | Contract award notice |
Contract notice (2018-07-25)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: 2018P030
Short description:
Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐ฆ
Additional CPV: Travel management services ๐ฆ
Place of performance
NUTS region: รire/Ireland ๐๏ธ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: Central Bank of Ireland
Postal address: PO Box 559
Postal code: New Wapping Street
Postal town: Dublin 1
Contact
Internet address: http://www.centralbank.ie ๐
E-mail: elaine.byrne2@centralbank.ie ๐ง
Phone: +353 12246622 ๐
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132876&B=ETENDERS_SIMPLE ๐
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132876&B=ETENDERS_SIMPLE ๐
Reference
Dates
Date dispatched: 2018-07-25 ๐
Submission deadline: 2018-08-28 ๐
Publication date: 2018-07-28 ๐
Identifiers
Notice number: 2018/S 144-329685
OJ-S issue: 144
Object
Scope of the procurement
Estimated total value: 100 000 EUR ๐ฐ
Estimated value excluding VAT: 100 000 EUR ๐ฐ
Duration: 36 months
Description of renewals:
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tender validity period: 6 months
Tender opening date: 2018-08-28 ๐
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Elaine Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/329 ๐
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132876&B=ETENDERS_SIMPLE ๐
Reference
Additional information
Estimated timing for further notices: 2022
Complementary information
Review body
Name: Central Bank of Ireland
Postal address: New Wapping Street, North Wall Quay
Postal town: Dublin 2
Postal code: D2
Country: Ireland ๐ฎ๐ช
Phone: +353 12246435 ๐
E-mail: elaine.byrne2@centralbank.ie ๐ง
Source: OJS 2018/S 144-329685 (2018-07-25)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: 2018P030
Short description:
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
Show more
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐ฆ
Additional CPV: Travel management services ๐ฆ
Place of performance
NUTS region: รire/Ireland ๐๏ธ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: Central Bank of Ireland
Postal address: PO Box 559
Postal code: New Wapping Street
Postal town: Dublin 1
Contact
Internet address: http://www.centralbank.ie ๐
E-mail: elaine.byrne2@centralbank.ie ๐ง
Phone: +353 12246622 ๐
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132876&B=ETENDERS_SIMPLE ๐
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132876&B=ETENDERS_SIMPLE ๐
Reference
Dates
Date dispatched: 2018-07-25 ๐
Submission deadline: 2018-08-28 ๐
Publication date: 2018-07-28 ๐
Identifiers
Notice number: 2018/S 144-329685
OJ-S issue: 144
Object
Scope of the procurement
Estimated total value: 100 000 EUR ๐ฐ
Estimated value excluding VAT: 100 000 EUR ๐ฐ
Duration: 36 months
Description of renewals:
The Central Bank may extend the Term on the same terms and conditions for a period or periods of up to twelve (12) months to a maximum of twelve (12) months.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tender validity period: 6 months
Tender opening date: 2018-08-28 ๐
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Elaine Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/329 ๐
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=132876&B=ETENDERS_SIMPLE ๐
Reference
Additional information
Estimated timing for further notices: 2022
Complementary information
Review body
Name: Central Bank of Ireland
Postal address: New Wapping Street, North Wall Quay
Postal town: Dublin 2
Postal code: D2
Country: Ireland ๐ฎ๐ช
Phone: +353 12246435 ๐
E-mail: elaine.byrne2@centralbank.ie ๐ง
Source: OJS 2018/S 144-329685 (2018-07-25)
Contract award notice (2019-07-09)
Object
Scope of the procurement
Short description:
Total value of the procurement: 119 000 EUR ๐ฐ
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal address: PO Box 559, New Wapping Street
Reference
Dates
Date dispatched: 2019-07-09 ๐
Publication date: 2019-07-12 ๐
Identifiers
Notice number: 2019/S 133-327464
Refers to notice: 2018/S 144-329685
OJ-S issue: 133
Procedure
Award criteria
Quality criterion (name): Quality of methodology for delivery of service
Quality criterion (weighting): 30
Quality criterion (name): Quality of the reliable and continuous service
Quality criterion (weighting): 20
Quality criterion (name): Quality of Incident management
Quality criterion (weighting): 15
Quality criterion (name): Quality and balance of personnel proposed
Quality criterion (weighting): 10
Price (weighting): 25
Award of contract
Date of contract conclusion: 2018-12-18 ๐
Name: Systems@Work Ltd
National registration number: 04756697
Postal address: 39 Agamemnon Road
Postal town: West Hampstead, London
Postal code: NW6 1EG
Country: United Kingdom ๐ฌ๐ง
Phone: +44 2030062269 ๐
E-mail: customer.services@systemsatwork.co.uk ๐ง
Country: London ๐๏ธ
Internet address: https://www.systemsatwork.co.uk/contact/ ๐
Total value of the procurement: 119 000 EUR ๐ฐ
Information about tenders
Number of tenders received: 1
Source: OJS 2019/S 133-327464 (2019-07-09)
Object
Scope of the procurement
Short description:
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system. This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
Show more
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal address: PO Box 559, New Wapping Street
Reference
Dates
Date dispatched: 2019-07-09 ๐
Publication date: 2019-07-12 ๐
Identifiers
Notice number: 2019/S 133-327464
Refers to notice: 2018/S 144-329685
OJ-S issue: 133
Procedure
Award criteria
Quality criterion (name): Quality of methodology for delivery of service
Quality criterion (weighting): 30
Quality criterion (name): Quality of the reliable and continuous service
Quality criterion (weighting): 20
Quality criterion (name): Quality of Incident management
Quality criterion (weighting): 15
Quality criterion (name): Quality and balance of personnel proposed
Quality criterion (weighting): 10
Price (weighting): 25
Award of contract
Date of contract conclusion: 2018-12-18 ๐
Name: Systems@Work Ltd
National registration number: 04756697
Postal address: 39 Agamemnon Road
Postal town: West Hampstead, London
Postal code: NW6 1EG
Country: United Kingdom ๐ฌ๐ง
Phone: +44 2030062269 ๐
E-mail: customer.services@systemsatwork.co.uk ๐ง
Country: London ๐๏ธ
Internet address: https://www.systemsatwork.co.uk/contact/ ๐
Total value of the procurement: 119 000 EUR ๐ฐ
Information about tenders
Number of tenders received: 1
Source: OJS 2019/S 133-327464 (2019-07-09)
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