Provision of ICT Managed Services

Health Information and Quality Authority (HIQA)

The Health Information and Quality Authority is the independent Authority established in May 2007 to drive continuous improvement in Ireland's health and social care services. Our role is to promote quality and safety in the provision of health and personal social services for the benefit of the health and welfare of the public.
HIQA seeks an experienced ICT managed services partner to provide a range of ICT support services across HIQA's offices and home workers for 3 years with an option to extend it for a further 2 years.
The successful partner will provide day to day managed support of HIQA's entire desktop, server, communication and security infrastructure.
This partner will also provide ad-hoc consultancy services to provide advice and implement change(s) to support HIQA meet its business plan objectives.

Deadline

The time limit for receipt of tenders was 2016-09-30. The procurement was published on 2016-08-25.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2016-08-25 Contract notice
2017-01-24 Contract award notice
Contract notice (2016-08-25)
Object
Scope of the procurement
Title: Computer-related management services
Short description:
โ€œThe Health Information and Quality Authority is the independent Authority established in May 2007 to drive continuous improvement in Ireland's health and...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Computer-related management services ๐Ÿ“ฆ
Additional CPV: Computer-related management services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301, CityGate, Mahon
Postal town: Cork
Contact
Internet address: https://www.hiqa.ie/ ๐ŸŒ
E-mail: mgaffney@hiqa.ie ๐Ÿ“ง
Phone: +353 212409672 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102500&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102500&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2016-08-25 ๐Ÿ“…
Submission deadline: 2016-09-30 ๐Ÿ“…
Publication date: 2016-08-27 ๐Ÿ“…
Identifiers
Notice number: 2016/S 165-297304
OJ-S issue: 165

Object
Scope of the procurement
Short description:
โ€œThe Health Information and Quality Authority is the independent Authority established in May 2007 to drive continuous improvement in Ireland's health and...โ€    Show more

โ€œHIQA seeks an experienced ICT managed services partner to provide a range of ICT support services across HIQA's offices and home workers for 3 years with an...โ€    Show more
Show more (2)
โ€œThe successful partner will provide day to day managed support of HIQA's entire desktop, server, communication and security infrastructure.โ€

โ€œThis partner will also provide ad-hoc consultancy services to provide advice and implement change(s) to support HIQA meet its business plan objectives.โ€
Estimated total value: 1 000 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 1 000 000 EUR ๐Ÿ’ฐ
Duration: 60 months
Description of renewals:
โ€œAwarded for 3 years with an option for 2 x 1 year extensions to a maximum of 5 years total contract duration.โ€
Place of performance
Main site or place of performance:
โ€œDublin and Cork.โ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œAs stated in the procurement documents.โ€

Procedure
Time of receipt of tenders: 16:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender opening date: 2016-09-30 ๐Ÿ“…
Tender opening time: 16:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Michael Gaffney
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=102500&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices:
โ€œUpon completion of any contract awarded which can be up to 5 years in duration.โ€

Complementary information
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2016/S 165-297304 (2016-08-25)
Contract award notice (2017-01-24)
Object
Scope of the procurement
Total value of the procurement: 2 000 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Lowest price

Contracting authority
Identity
Postal address: Unit 1301, City Gate
Postal town: Mahon

Reference
Dates
Date dispatched: 2017-01-24 ๐Ÿ“…
Publication date: 2017-01-27 ๐Ÿ“…
Identifiers
Notice number: 2017/S 019-031957
Refers to notice: 2016/S 165-297304
OJ-S issue: 19

Award of contract
Date of contract conclusion: 2016-12-22 ๐Ÿ“…
Source: OJS 2017/S 019-031957 (2017-01-24)