2023-10-24   Processing of Garda vetting applications on behalf of Early Learning and School Age Childcare service providers and DCEDIY (Department of Children Equality Disability Integration and Youth)
The provision of services for the Processing of Garda vetting applications on behalf of Early Learning and School Age Childcare service providers and DCEDIY View the procurement »

2023-09-08   Request for Tender For the Provision of Airport Management System (AMS) Consultancy Services to The Shannon Airport Authority (Shannon Airport Authority DAC)
The Contracting Authority invites responses (“Tender Responses”) to this Request for Tender (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT, “Requirements and Specifications”, (“the Services”). The Shannon Airport Authority DAC is the Contracting Authority for this procurement competition (“the Contracting Authority”). View the procurement »

2023-08-24   FSU072F Multi Supplier Framework for the Provision of Record Management Services (The Office of Government Procurement)
FSU072F Multi Supplier Framework for the Provision of Record Management Services View the procurement »

2023-07-14   Multi Supplier Framework for the Supply and Delivery of Documentation Writer, editor services to the University of Limerick (University of Limerick_1124)
: The University of Limerick (UL) wishes to establish a Multi supplier Framework to Maintain, update and enhance existing documentation. Create new documentation for various divisions, institutions and departments of the University of Limerick. Liaise with documentation users in terms of assuring the continual improvement of related processes. View the procurement »

2023-05-10   Operation & Management of Waste Disposal & Maintenance Services for Grange Castle, Grange Castle South & Grange... (South Dublin County Council)
The Management of Grange Castle Business Park requires Operation and Management of Waste Disposal and Maintenance Services for Lot 1 and Lot 2. Lot 1 caters for the operation and management of Waste Disposal and Maintenance Services to maintain the existing facilities and amenity areas attributed to all three (3) Grange Castle Business Parks to a high standard and condition. Lot 2 caters for the operation and management of Waste Disposal and Maintenance Services to maintain the existing facilities and … View the procurement »

2023-05-08   Operation and Management of Security Services for Grange Castle, Grange Castle South Business Park, Grange Castle... (South Dublin County Council)
The Management of Grange Castle Business Park requires Operation and Management of Security Services in order to prevent unauthorised access, protect life, maintain order, deter criminal attacks against employees and property, deter terrorist acts against all assets, prevent damage to property and to monitor all areas of Grange Castle, Grange Castle South and Grange Castle West Business Parks to a very high and professional standard. This service is also required for the Grand Canal Greenway Route albeit … View the procurement »

2023-04-24   Provision of a Legal Document and Case Management System for An Garda Síochána (An Garda Síochána)
T.017/2023 RFT for the Provision of a Legal Document and Case Management System for An Garda Síochána View the procurement »

2023-02-17   Support and Maintenance Service of Existing DocuWare Application (Adoption Authority Of Ireland)
Maintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version in use is 7.5.0.2716 and our SqlDB is 2016 Standard Edition with robust disaster recovery options. Prompt, dedicated, reliable and efficient DocuWare maintenance. View the procurement »
Mentioned suppliers: Inpute Technologies Ltd.

2022-12-07   Operation & Management of Waste Disposal & Maintenance Services-for Grange Castle, Grange Castle South & Grange... (South Dublin County Council)
The Management of Grange Castle Business Park requires Operation and Management of Waste Disposal and Maintenance Services for Lot 1 and Lot 2. Lot 1 caters for the operation and management of Waste Disposal and Maintenance Services to maintain the existing facilities and amenity areas attributed to all three (3) Grange Castle Business Parks to a high standard and condition. Lot 2 caters for the operation and management of Waste Disposal and Maintenance Services to maintain the existing facilities and … View the procurement »

2022-11-23   Operation and Management of Security Services for Grange Castle, Grange Castle South Business Park, Grange Castle... (South Dublin County Council)
The Management of Grange Castle Business Park requires Operation and Management of Security Services in order to prevent unauthorised access, protect life, maintain order, deter criminal attacks against employees and property, deter terrorist acts against all assets, prevent damage to property and to monitor all areas of Grange Castle, Grange Castle South and Grange Castle West Business Parks to a very high and professional standard. This service is also required for the Grand Canal Greenway Route albeit … View the procurement »

2022-03-15   Provision of a Document Management System (Land Development Agency)
Please see attached View the procurement »

2022-01-26   Tender for the Supply and Management of National Age Cards (An Garda Síochána)
Provision of a Managed Service for the Manufacture and Supply of the National Age Card. The Garda National Age Card is available to individuals who have reached their eighteenth birthday by the date of application. Age Cards can be purchased on the Age Card website www.agecard.ie. The scheme is administered by the Garda Community Relations Bureau. The card is widely accepted as proof of age by retailers of alcohol/tobacco, licensed premises and other facilities. It carries advanced security features … View the procurement »
Mentioned suppliers: Credit Card Systems Ireland Ltd

2021-06-21   Provision of Records Management and Archiving Services for the Central Bank of Ireland (Central Bank of Ireland)
The Central Bank require an off-site storage facility with the ability to provide file cataloguing, collection, retrieval, tracking, destruction and scanning services; and to manage an in-house records management service and an established archive service. View the procurement »
Mentioned suppliers: Glenbeigh Records Management

2020-12-02   Provision of Document Storage, Retrieval and Destruction (An Post)
An Post has a requirement for the secure storage, retention and destruction of various An Post financial/non-financial papers and documents. There will also be a requirement for the supplier to retrieve these documents upon request in digital and original formats (i.e. via scanned image or delivery of the original record). View the procurement »

2020-10-28   Bankruptcy Case Management System and Associated Services (Insolvency Service of Ireland)
In order to assist it in carrying out its functions, the contracting authority wishes to procure a bankruptcy case management system and associated services. The system will be used for the management and execution of tasks required in the daily running and management of bankruptcy cases. The services required include licensing, customisation, development, support and maintenance, and training. It is anticipated that the term of the contract awarded will be for an initial period of five (5) years, with … View the procurement »

2020-09-30   CIE Board Portal (Coras Iompair Eireann (CIE Utility))
CIE and its subsidiary operating companies wish to procure an off the shelf board portal system. The current platform used by Boards, Board Committees, Board Advisory Groups and the management teams across the CIE Group (approximately 113 users across 21 meeting sites), for the distribution of papers for meetings will not be supported in the long term and it does not support multi factor authorisation (MFA). Therefore, there is a demand to replace the current platform. In addition, papers are also … View the procurement »

2020-07-31   Provision of the Supply; Installation, Commissioning, Storage and Technical Support of a Research Grants Management... (University College Dublin (UCD))
The services comprise provision of an externally hosted managed system to solution UCD's Research Grants Management System [RGMS] needs. The required solution will provide the requisite scale and flexible technical capacity to support UCD’s entire research project and contracts management lifecycle using established and/or new or adjustable workflows. The preferred solution will include all features; tools and reporting formats stipulated as minimum requirements throughout this RFT; have sufficient … View the procurement »

2020-07-29   Competitive Dialogue for the Provision of IT Systems for the AEC Enterprise Hubs Network (Western Development Commission)
The AEC Enterprise Hubs project seeks to provide a suite of cloud based information technology systems to provide the following functionality for individual hubs: A. website platform, B. online booking engine, C. hub management system, to assist with hub admin management portal. These tools will help to promote the hubs, ease the burden of hub management, and facilitate the creation of the hub network community and ongoing participation in it. The network will also help hub managers to support the … View the procurement »
Mentioned suppliers: BaseWorx

2020-04-02   The Provision of Contact Center and Document Management Services (Residential Tenancies Board)
The contracting authority proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of contact center and document management services to the Residential Tenancies Board. View the procurement »

2020-03-10   Framework for Managed Business Process Support Services 2 Gen. for OGP (The Office of Government Procurement)
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data … View the procurement »
Mentioned suppliers: Abtran ARI Services Europe Ltd (ARISE) ARI Services Europe Ltd [ARISE] Capita Customer Solutions Limited Capita Customer Solutions Ltd eDocs Iron Mountain Ireland Limited Iron Mountain Ireland Ltd Kefron Limited Kefron Ltd Key Answering Systems Ltd RigneyDolphin Group Servisource Recruitment

2019-08-19   Provision of Archiving Services and Records Management Services for the Central Bank of Ireland (Central Bank of Ireland)
ITT to provide an offsite storage facility with the ability: — to provide file cataloguing: collection, retrieval, tracking, destruction and scanning services, and — to manage an in-house records management service and managing an established archive service for the Central Bank of Ireland. View the procurement »

2019-01-16   Request for Tender for Services Required for Contact Centre for External Services (ITSLIGO)
IT Sligo aims to contract the outsourcing of its requirement for student contact centre services. Its objective is to maintain an efficient, timely and customer-centred, outsourced service for the processing of: — student recruitment, — application and registration enquiries and workflows and payment of associated fees as relevant and to interface with its customers accordingly. In addition IT Sligo requires a continuous improvement methodology to improve service and reduce the overall cost of contact … View the procurement »
Mentioned suppliers: Forward Emphasis International

2017-12-18   The provision of Plain English Writing, Editing and Training Services (Department of Social Protection)
The provision of plain English writing, editing and training services to the department of employment affairs and social protection. This tender encompasses two elements: 1— plain English writing services - reviewing letters, forms, web and other such written customer communications as required by sections of the department on an ad hoc and project basis, and 2— training staff in writing in plain English /principles of plain English to improve the overall standard and readability of customer … View the procurement »
Mentioned suppliers: National Adult Literacy Agency

2017-06-07   Secure Document Storage And Associated Service (Electricity Supply Board ( ESB ))
Electricity Supply Board (‘ESB’) are seeking to appoint a single supplier to protect, store and manage our business records. In accordance with the Data Protection Acts 1988 to 2003, ESB must ensure that it's business documents and data are securely stored, archived and retrievable. ESB business requirements demand that we must be able to rapidly retrieve and access files, whilst maintaining full security of our records. View the procurement »
Mentioned suppliers: Kefron Limited

2017-05-02   Provision of a Managed Service for the Manufacture and Supply of the National Age Card. The Garda National Age Card... (The Office of Government Procurement)
Provision of a Managed Service for the Manufacture and Supply of the National Age Card. The Garda National Age Card is available to individuals who have reached their eighteenth birthday by the date of application. Age Cards can be purchased on the Age Card website www.agecard.ie. The scheme is administered by the Garda Community Relations Bureau based at Harcourt Square in Dublin. The card is widely accepted as proof of age by retailers of alcohol/tobacco, licensed premises and other facilities. It … View the procurement »
Mentioned suppliers: Credit Card Systems Ireland Ltd

2017-03-30   Request for Tenders (RFT) for appointment to a multi-party framework for the provision of Information Communication... (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for appointment to a multi-party framework for the provision of Information Communication Technology (ICT) Software Advisory Services to the NTMA and the National Asset Management Agency (NAMA). Please see the RFT attached to this notice for further information. View the procurement »
Mentioned suppliers: Aspiracon Limited trading as Aspira Auxilion Ireland Limited trading as I.T.... Auxilion Ireland Limited, trading as I.T.... Bearing Point Unlimited Company CapGemini Sogeti Ireland Limited Codec-dss Limited CubeMatch (ireland) Limited DNM Technology Limited Ernst & Young Chartered Accountants trading as EY Ernst and Young Chartered Accountants... Fujitsu (Ireland) Limited Olas Software Training and Development Limited PWS Consortium (comprising Crazy Horse... SQS Software Quality Systems (Ireland) Limited Version 1 Software Unlimited Company... Vertice Integration Services Limited Vidatum Limited trading as Vidatum

2016-06-23   Insourced Business Process Services for registration, recognition, education and renewals processes (Health and Social Care Professionals Council (CORU))
The Contracting Authority wishes to engage the services of a partner who will provide a baseline of 3 full time resources to CORU to manage these key business process activities with the resources based in CORUs office. These supplier resources will work from the CORU office and will be responsible for carrying out process activities as well as providing general administrative duties including customer relationship management and query handling for the registration, recognition, CPD and renewal processes … View the procurement »
Mentioned suppliers: Servisource Recruitment

2016-04-15   Multi Supplier Framework Agreement for the Provision of Business Process Support Services (The Office of Government Procurement)
The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Managed Business Process Support Services. To be delivered both in-house and off site as required by individual public sector clients. The Services as described are anticipated but not guaranteed. The Competition is divided into seven (7) lots as set out at 1.3 of the RFT, each representing a service category these are: 1: Mail Handling Services. 2: Data Cleaning/Verification/ Problem Resolution. 3: … View the procurement »
Mentioned suppliers: Abtran An Post Fexco Informa Iron Mountain Ireland Kefron Kosi Corporation Limited Kpmg RigneyDolphin Group Servisource Recruitment SouthWestern Business Process Services Limited

2016-03-15   Network Support Administrator — Data and Communications Infrastructure (Department of Transport, Tourism & Sport)
Network Support Administrator Position to support the Department's back-end infrastructure systems, including the data network devices (switches, routers), VOIP system, firewalls, wide area network connectivity, access to Government Networks, file, Email, database and application servers, enterprise level security systems (antivirus, email gateway, web gateway) and various bespoke applications. The successful candidate will join a team that supports 11 sites throughout the country with about 450 users. View the procurement »
Mentioned suppliers: Intology IT Solutions

2015-11-27   Transcription Service (The Adelaide and Meath Hospital, Dublin Incorporating The National Children's Hospital)
The Adelaide and Meath Hospital, Dublin, incorporating the National Children's Hospital (AMNCH) and (also known as Tallaght Hospital) invites potential Transcription Service Providers for Hospital medical letters, with a proven high quality of service. The transcribed dictations must be compatible with all relevant hospital systems (refer to published requirements), and must be delivered to a consistently high standard and expedient turnaround. View the procurement »
Mentioned suppliers: Dictate IT Ltd

2015-09-11   The Provision of a Managed Service for the Manufacture and Supply of the National Age Card and the Management of the... (The Office of Government Procurement)
Provision of a Managed Service for the Manufacture and Supply of the National Age Card. The Garda National Age Card is available to individuals who have reached their eighteenth birthday by the date of application. Age Cards can be purchased on the Age Card website www.agecard.ie The scheme is administered by the Garda Community Relations Bureau based at Harcourt Square in Dublin. The card is widely accepted as proof of age by retailers of alcohol/tobacco, licensed premises and other facilities. It … View the procurement »
Mentioned suppliers: Credit Card Systems Ireland Ltd

2015-08-21   Outsourced Contact Centre and Document Management Services (City of Dublin Education and Training Board)
City of Dublin Education and Training Board are seeking the provision of contact centre and document management services to support the work of SUSI. The successful tenderer will provide the first point of contact by phone, email and post for students who apply for Higher and Further Education student grants. View the procurement »
Mentioned suppliers: Abtran

2015-07-31   Request for Tenders for the provision of a Managed IT Service for the The Houses of the Oireachtas Commission (The Office of Government Procurement)
The Houses of the Oireachtas Commission, a body corporate, (hereinafter referred to as ‘the Contracting Authority’) intends to put in place a service contract for the provision of a Managed IT Service. The Contracting Authority currently has approximately 1 200 users based in the vicinity of the Leinster House campus, Kildare Street, Dublin 2, Ireland and in 120 remote sites across 26 Counties. The Contracting Authority is responsible for the running of the Houses of the Oireachtas, or Irish Parliament … View the procurement »
Mentioned suppliers: Fujitsu (Ireland) Limited

2015-03-27   Single-Supplier Framework Agreement for the provision of consultancy services for the proposed implementation of a... (Central Bank of Ireland)
Single-Supplier Framework Agreement for the provision of consultancy services for the proposed implementation of a Document Management System and for the award of an initial call-off contract for consultancy services for the proposed implementation of a Document Management System within the Central Bank's Legal Department. View the procurement »
Mentioned suppliers: Hewlett-Packard Ireland Ltd

2014-10-15   Provision and Implementation of a Business Intelligence Solution (The Department of Public Expenditure and Reform)
The Office of Government Procurement acting through The Department of Public Expenditure and Reform, invites the submission of proposals for the provision of a Business Intelligence Solution encompassing the delivery of an enterprise software tool, accompanying business processes and a structured implementation programme/project. The Solution will provide key support and intelligence to sourcing and buying teams as they work towards providing procurement savings opportunities. View the procurement »
Mentioned suppliers: SAS Institute

2014-08-27   Provision of a complete file management and storage service including the establishment of an archive service (Central Bank of Ireland)
Provision of a complete file management and storage service including the establishment of an archive service. View the procurement »
Mentioned suppliers: Glenbeigh Records Management Limited and...

2014-03-27   IMS - Provision of ICT Hardware Maintenance and Support Srevices (St James's Hospital)
Provision of ICT Hardware Maintenance and Support Srevices. View the procurement »

2014-03-07   Project 2553 - Framework Agreement for Electronic Medical Records (EMR) & Associated Scanning Service (Health Service Executive (HSE))
Health Service Executive (HSE) and organisations funded by the HSE invites proposals from potential service providers for inclusion in a competition for appointment to a Multi Supplier Framework Agreeemnet for an Electronic Medical Records (EMR) solution, comprising of ;lot 1 - A Document Scanning Service, Lot 2 - An Electronic Medical Records IT System, Lot 3 - Combined Document Scanning and an Electronic Medical Records IT System (Lot 1 & Lot 2 above). View the procurement »
Mentioned suppliers: Agfa Healthcare Ltd Agfa Healthcare UK Ltd Ascribe Ltd BancTec Ltd BancTec Ltd, Canon Ltd. Civica UK Ltd Cruinn Diagnostics Ltd Glenbeigh Records Management Ltd Imscan (Ireland) Ltd Informa, Fortus, Bizquip Consortium Informa,Fortus,Bizquip Consortium Iron Mountain Ireland Ltd Kainos Software Ltd Kainos Software Ltd. Kefron Ltd Northgate Information Solutions UK Ltd Slainte Healthcare Wincanton Ireland t/a Wincanton Records Management Zehnacker Ireland Healthcare Zehnacker Ireland Healthcare Ltd

2013-08-28   13/085 - A Single Supplier Framework for the Provision of Enterprise Content Management & Document Management... (Bord Gais Eireann)
Bord Gáis Éireann is undertaking a competitive tendering process, the objective of which is to establish a single-supplier framework agreement for the provision of enterprise content management and document management services. This framework agreement will be established for a term of five years with the option to extend for a further period of up to one (1) year at the sole discretion of Bord Gáis. View the procurement »

2013-08-15   Project 2741 – Processing of Newborn Screening Card Requests (Health Service Executive (HSE))
The HSE invites tenders from suitably qualified and experienced service providers to support processing of applications for the return or disposal of Newborn Screening Cards (NSCs) to ensure that the requests received are processed in a timely, efficient and effective manner. It is anticipated that a contract will be awarded by mid-November 2013, with the contract to commence by the end of November, or as soon as is practicable thereafter. Please see the full Invitation to Tender documentation attached … View the procurement »

2013-07-18   ISI # OAIT – RFT for Integrated Bankrupcy/Insolvency Case Management Suite (Insolvency Service of Ireland)
This public procurement competition relates to purchase of an integrated application suite that will be used for the management and execution of tasks required in the daily running and management of bankruptcy cases. In addition to the purchase of the base software package the Contracting Authority requests Tenderers include 5 years Case Management, licensing, support and maintenance costs as part of their Tender responses. From the outset there will be a requirement for a user base of 35 to meet the … View the procurement »

2013-05-21   Document Storage and Logistics - Provision of Secure Document Storage and Logistics (St James's Hospital)
Subject to budget approval the scope of the tender is as follows: Index, package and remove from two locations on the Hospital circa 126625 hospital records Provide a scheduled weekly and also a daily quick turnaround retrieval facility Be in a position to provide a secure certified destruction facility if so required. View the procurement »

2013-03-19   Services for Contact Centre for Student Enrolment (ITSLIGO)
IT Sligo has initiated a project to outsource its requirements for student contact centre services. Its aim is to acquire an efficient, timely and customer centred outsourced service for the processing of Student Registration Applications, and payment of associated fees as relevant and to interface with its customers accordingly. It is envisaged that the award date for this contract will be June 2013. View the procurement »

2013-01-23   2012P070 - Workflow - Expression Of Interest - Identification, Implementation and Support of a Regulatory... (Central Bank of Ireland)
The Central Bank of Ireland wishes to identify and implement a regulatory transaction software platform for key regulatory processes in the Central Bank. The successful supplier will be expected to identify and implement software solution(s) and to provide post-implementation support for the software platform. This solution should be predominantly made up of industry standard software with minimal customisation and maximum configurability. View the procurement »

2012-07-09   Service Provider for an Agent Network and Related Services (Road Safety Authority (RSA))
Contract to operate an Agent Network that is to be responsible for the following as set out in the Request for Tender: 1. provision of application forms; 2. over-the-counter application receipt; 3. over-the-counter customer authentication; 4. security question resetting; 5. photograph and signature receipt; 6. application scanning; 7. over-the-counter payment processing; 8. over-the-counter transaction record transfer; 9. over-the-counter scheduling of theory tests; and 10. agent Network design and … View the procurement »

2012-04-05   Request for tender for offsite records storage services (An Bord Pleanála)
The storage in a secure off site facility of files/documents/media data and the delivery, collecting of files/documents/media data from and to the Board's office daily. Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=388732. View the procurement »

2011-12-02   Managed Services (Private Residential Tenancies Board)
PRTB has initiated a Project to outsource its requirements for data management and contact centre services. PRTB’s aim is to provide an efficient, timely and customer centred service for (1) the processing of Registration and Dispute Applications, and payment of associated fees and (2) the interface with its customers to handle daily contact. It is envisaged that the award date for this contract will be in March 2012, and the outsourcing will commence on a phased basis. This Project will require a number … View the procurement »

2011-08-17   Prudential Capital Assessment Review (PCAR) (Central Bank of Ireland)
In November 2011 the Government of Ireland agreed a programme of support with the EU, IMF and ECB (the “Troika”) which is to cover the years 2011 to 2013. Under the terms of this programme, the Central Bank was mandated to carry out an annual review of the national banking sector, the first of which took place in H1 2011. Further details on the support programme may be found here: http://www.finance.gov.ie/documents/publications/reports/2011/euimfrevised.pdf. The reviews take two parts: 1) stress … View the procurement »
Mentioned suppliers: Alvarez And Marsal Blackrock Boston Consulting Group Ernst & Young Imprima (United Kingdom) Limited Mckinsey & Co Inc. Ireland Oliver Wyman Oliver Wyman Financial Services Pimco Europe Ltd.